OpenText Outage History

200 incidents recorded over the last 365 days, 14 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live OpenText status100.00% uptime history

Every Recorded OpenText Incident

OpenText incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 29, 2026Core Archive for SAP® Solutions - EU (archive.opentext.eu) Regular Software Update - 26.4.2All services will be unavailable during this maintenance. EU (archive.opentext.eu) Prod - Nov 29, 2026 @1400-2000 UTC Pre-Production Maintenance Schedule6h 0mScheduled
Nov 29, 2026Core Archive for SAP® Solutions - NA (archive.na.opentext.com) Regular Software Update - 26.4.2We will be undergoing scheduled software update during this time. All services will be unavailable during this maintenance. NA (archive.na.opentext.com) Prod - Nov 29, 2026 @0300-0900 UTC Pre-Production Maintenance…6h 0mScheduled
Nov 22, 2026IM4022002 - Certificate RenewalOpenText Trading Grid Messaging Service (TGMS) using File Transfer Protocol Secure (FTPS) - Production p12ftps.tgms.gxs.com After 22 November 2026, clients and their trading partners may be unable to securely connect…2h 0mScheduled
Nov 22, 2026Core Archive for SAP® Solutions - CH (archive.emea.opentext.com) Regular Software Update - 26.4.2All services will be unavailable during this maintenance. CH (archive.emea.opentext.com) Prod - Nov 22, 2026 @1600-2200 UTC Pre-Production Maintenance Schedule6h 0mScheduled
Nov 22, 2026Core Archive for SAP® Solutions - JP (archive.jp.opentext.cloud) Regular Software Update - 26.4.2We will be undergoing scheduled software update during this time. All services will be unavailable during this maintenance. JP (archive.jp.opentext.cloud) Prod - Nov 22, 2026 @1330-1930 UTC Pre-Production Maintenance…6h 0mScheduled
Nov 22, 2026Core Archive US (archive.us.opentext.cloud) Emergency Software UpdateScheduled maintenance will be performed on the Core Archive Database. All services will be temporarily unavailable during this maintenance window.6h 0mScheduled
Nov 22, 2026IM4017251 - Certificate RenewalOpenText Trading Grid Messaging Service (TGMS) US Shared Message Gateway (SMG) Web Services https://ws.tradinggrid.gxs.com After 22 November 2026, clients and their trading partners may be unable to securely connect…2h 0mScheduled
Nov 22, 2026IM4021973 - Certificate RenewalInovis Managed Services RosettaNet (Grid Talk) - Production https://rosettanet-live.inovis.com After 22 November 2026, clients and their trading partners may be unable to securely connect to <production Inovis Managed…2h 0mScheduled
Nov 22, 2026IM4021982 - Certificate RenewalOpenText B2B Integration Enterprise - Production https://as2bizlinkpfs.opentext.cloud/ipnet/as2 https://bizlinkpfs.opentext.cloud After 22 November 2026, clients and their trading partners may be unable to securely…2h 0mScheduled
Nov 22, 2026IM4021968 - Certificate RenewalOpenText Managed Services (MS) Shared Message Gateway (SMG) - Production https://pweb.ms.gxs.com After 22 November 2026, clients and their trading partners may be unable to securely connect to production OpenText MS…2h 0mScheduled
Nov 21, 2026IM4022023 - Certificate RenewalServices affected: OpenText Inovisworks FTP SSL Connectivity - Production Impact: After 22 November 2026, clients and their trading partners may be unable to securely connect to production OpenText Inovisworks via FTP…4h 0mScheduled
Nov 21, 2026OCP Australia maintenanceAs part of our ongoing infrastructure modernization efforts, we will be performing scheduled maintenance to migrate database services to Google Cloud SQL. During this maintenance window, customers using Core Content…5h 0mScheduled
Nov 20, 2026IM4013873 and C2343091 - Certificate RenewalEMR-Link - Production EMR-Link PCC - Production https://www.emr-link.com/labs/login.aspx https://www.emr-link.com/ 162.252.12.124 https://gate1.emr-link.com/ 162.252.12.125 https://gate2.emr-link.com/…2h 0mScheduled
Nov 19, 2026Threat Intelligence (BrightCloud) Virginia software maintenance scheduled for 19 November 2026Threat Intelligence (BrightCloud) will undergo software maintenance in the Virginia region on 19 November 2026, from 07:00 to 11:00 UTC. No service interruption is anticipated during this timeframe. In the unlikely…4h 0mScheduled
Nov 19, 2026Threat Intelligence (BrightCloud) Oregon software maintenance scheduled for 19 November 2026Threat Intelligence (BrightCloud) will undergo software maintenance in the Oregon region on 19 November 2026, from 03:00 to 07:00 UTC. No service interruption is anticipated during this timeframe. In the unlikely…4h 0mScheduled
Nov 17, 2026Threat Intelligence (BrightCloud) Ireland and Frankfurt software maintenance scheduled for 17 November 2026Threat Intelligence (BrightCloud) will undergo software maintenance in the Ireland and Frankfurt regions on 17 November 2026, from 18:00 to 22:00 UTC. No service interruption is anticipated during this timeframe. In…4h 0mScheduled
Nov 15, 2026IM4017229 and C2344168 - Certificate RenewalOpenText Trading Grid Messaging Service (TGMS) - Production https://as2bizlinkp12.ics.eu.gxs.com/ipnet/as2 https://as2bizlinkp12.ics.eu.gxs.com:443/ipnet/as4 After 15 November 2026, clients and their trading partners…4h 0mScheduled
Nov 15, 2026C2339156 - System maintenanceOpenText CSP (EMEA) Service will be degraded during this timeframe.3h 0mScheduled
Nov 15, 2026IM4017241 and C2344068 - Certificate RenewalOpenText Trading Grid Messaging Service (TGMS) - Production Source URL: https://as2bizlinkp12.tgms.gxs.com:443/ipnet/as4 https://as2bizlinkp12.tgms.gxs.com/ipnet/as2 After 15 November 2026, clients and their trading…2h 0mScheduled
Nov 15, 2026Core Archive for SAP® Solutions - SG (archive.sg.opentext.cloud) Regular Software Update - 26.4.2We will be undergoing scheduled software update during this time. All services will be unavailable during this maintenance. SG (archive.sg.opentext.cloud) Prod - Nov 15, 2026 @1530-2130 UTC Pre-Production Maintenance…6h 0mScheduled
Nov 15, 2026Core Archive for SAP® Solutions - AU (archive.au.opentext.cloud) Regular Software Update - 26.4.2We will be undergoing scheduled software update during this time. All services will be unavailable during this maintenance. AU (archive.au.opentext.cloud) Prod - Nov 15, 2026 @1100-1700 UTC Pre-Production Maintenance…6h 0mScheduled
Nov 15, 2026Core Archive for SAP® Solutions - CA (archive.ca.opentext.cloud) Regular Software Update - 26.4.2All services will be unavailable during this maintenance. CA (archive.ca.opentext.cloud) Prod - Nov 15, 2026 @0500-1100 UTC Pre-Production Maintenance Schedule6h 0mScheduled
Nov 15, 2026IM4017236 and C2344147 - Certificate RenewalPre-production OpenText Trading Grid Messaging Service (TGMS) US Shared Message Gateway (SMG) Web Services https://ws.betagrid.gxs.com After 15 November 2026, clients and their trading partners may be unable to…2h 0mScheduled
Nov 15, 2026Rescheduled - Alloy NA system maintenance scheduled for 15 NovemberThe Alloy NA system maintenance originally scheduled for 25 October 2026, from 02:00 to 06:00 UTC, has been rescheduled to 15 November 2026, from 03:00 to 07:00 UTC. Impact: Service will be unavailable for 2 hours…4h 0mScheduled
Nov 15, 2026Cloud Fax services North America System Maintenance scheduled for 15 November 2026On 15 November 2026, from 02:00 to 14:00 UTC a system maintenance has been scheduled that will affect these services: - Fax2Mail - Fax Cloud Connect - Production Messaging Service will be degraded during this…12h 0mScheduled
Nov 15, 2026Core Archive for SAP® Solutions - US (archive.us.opentext.cloud) Regular Software Update - 26.4.2The planned release has been rescheduled from November 8th to November 15th (Secondary window) as we need additional time to complete the remaining work and address the dependencies involved in this release. This will…6h 0mScheduled
Nov 15, 2026System Maintenance scheduled for 15 November 2026OpenText CSP will undergo system maintenance on 15 November 2026 from 00:00 to 03:00 UTC. Service will be degraded during this timeframe. Tracking Number: C23407653h 0mScheduled
Nov 15, 2026Core Archive for SAP® Solutions - CH (archive.emea.opentext.com) Emergency Software UpdateThe Core Archive CH maintenance originally scheduled for November 15 from 00:00 to 06:00 UTC has been rescheduled to December 6 from 00:00 to 06:00 UTC. Scheduled maintenance will be performed on the Core Archive…6h 0mScheduled
Nov 12, 2026Threat Intelligence (BrightCloud) - Mumbai Software Maintenance scheduled on 12 November 2026Threat Intelligence (BrightCloud) in the Mumbai region will undergo software maintenance on 12 November 2026, from 19:00 to 23:00 UTC. No service interruption is anticipated during this timeframe. In the unlikely event…4h 0mScheduled
Nov 12, 2026Threat Intelligence (BrightCloud) - Tokyo Software Maintenance scheduled on 12 November 2026Threat Intelligence (BrightCloud) in the Tokyo region will undergo software maintenance on 12 November 2026, from 15:00 to 19:00 UTC. No service interruption is anticipated during this timeframe. In the unlikely event…4h 0mScheduled
Nov 8, 2026RESCHEDULED - Cape Town SA34 Infrastructure Upgrade Maintenance scheduled for 8 November 2026The infrastructure upgrade maintenance for Cape Town SA34 scheduled for 1 November 2026, 21:00 to 2 November 2026 at 01:00 UTC, has been rescheduled to 8 November 2026, 21:00 to 9 November 2026 at 01:00 UTC. Expected…4h 0mScheduled
Nov 8, 2026Core Archive for SAP® Solutions - DE (archive.de.opentext.cloud) Regular Software Update - 26.4.2All services will be unavailable during this maintenance. DE (archive.de.opentext.cloud) Prod - Nov 8, 2026 @1800-2400 UTC Pre-Production Maintenance Schedule6h 0mScheduled
Nov 8, 2026IM4009275 - Certificate RenewalServices affected: OpenText Trading Grid Messaging Service (TGMS) - Pre-production https://bizlinkb12.tgms.gxs.com Impact: After 08 November 2026, clients and their trading partners may be unable to securely connect…2h 0mScheduled
Nov 8, 2026Core Archive for SAP® Solutions - IN (archive.in.opentext.cloud) Regular Software Update - 26.4.2We will be undergoing scheduled software update during this time. All services will be unavailable during this maintenance. IN (archive.in.opentext.cloud) Prod - Nov 8, 2026 @1630-2230 UTC Pre-Production Maintenance…6h 0mScheduled
Nov 8, 2026Core Archive for SAP® Solutions - DE2 (archive.de2.opentext.cloud) Regular Software Update - 26.4.2We will be undergoing scheduled software update during this time. All services will be unavailable during this maintenance. DE2 (archive.de2.opentext.cloud) Prod - Nov 8, 2026 @1400-2000 UTC Pre-Production…6h 0mScheduled
Nov 8, 2026IM4009131 - Certificate RenewalServices affected: OpenText Trading Grid Messaging Service (TGMS) - Production https://web.tradinggrid.gxs.com SSH/SFTP/HTTP connections are not affected. Impact: After 08 November 2026, clients and their trading…2h 0mScheduled
Nov 8, 2026IM4004744 C2334766 - Certificate RenewalServices affected: OpenText Trading Grid Messaging Service - Biz (EMEA) - Production bizlinkp12.ics.eu.gxs.com Impact: After 08 November 2026, clients and their trading partners may be unable to securely connect to…2h 0mScheduled
Nov 8, 2026IM4004737 and C2343513 - Certificate RenewalServices affected: OpenText ICC.net Bizlink using AS2 Production https://as2bizlinkp2.easylink.com/ipnet/as2 Impact: After 08 November 2026, clients and their trading partners may be unable to securely connect to…2h 0mScheduled
Nov 8, 2026Oregon US42 Infrastructure Upgrade Maintenance scheduled for 8 November 2026Oregon US42 will undergo planned infrastructure upgrade maintenance on 8 November 2026, from 04:00 to 08:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and…4h 0mScheduled
Nov 8, 2026Frankfurt EU8 Infrastructure Upgrade Maintenance scheduled for 8 November 2026Frankfurt EU8 will undergo planned infrastructure upgrade maintenance on 8 November 2026, from 04:00 to 08:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and…4h 0mScheduled
Nov 8, 2026Oregon US6 Infrastructure Upgrade Maintenance scheduled for 8 November 2026Oregon US6 will undergo planned infrastructure upgrade maintenance on 8 November 2026, from 04:00 to 08:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and…4h 0mScheduled
Nov 8, 2026C2334043 - Rescheduled Managed Services maintenanceThe Managed Services maintenance originally scheduled for 25 October 2026, from 02:00 to 06:00 UTC has been rescheduled to 8 November 2026, from 03:00 to 07:00 UTC. Services Affected: OpenText Trading Grid…4h 0mScheduled
Nov 8, 2026IM4009810 C2337470 - Certificate RenewalServices affected: OpenText Trading Grid Messaging Service (TGMS) AS2A - Production https://as2ssl.am.gxsics.com OpenText AS2 IDs vary by connection. HTTP connections are not impacted. Impact: After 08 November 2026…4h 0mScheduled
Nov 8, 2026Network Maintenance scheduled for 08 November 2026On 08 November 2026 from 02:00 to 06:00 GMT a network maintenance has been scheduled that will affect these services: B2B Connect Cloud Fax services North America - Desktop Messaging BMS Service will be degraded…4h 0mScheduled
Nov 8, 2026Network Maintenance scheduled for 08 November 2026On 08 November 2026 from 02:00 to 06:00 GMT a network maintenance has been scheduled that will affect these services: • Data Center Network Access • Electronic Data Interchange (EDI) • Interconnect Traffic • Messaging…4h 0mScheduled
Nov 7, 2026OCP Canada maintenanceAs part of our ongoing infrastructure modernization efforts, we will be performing scheduled maintenance to migrate database services to Google Cloud SQL. During this maintenance window, customers using Core Content…5h 0mScheduled
Nov 7, 2026Cloud Fax services and Core Messaging North America - Network Maintenance scheduled for 07 November 2026On 07 November 2026 from 21:00 to 08 November 2026 01:00 UTC a network maintenance has been scheduled that will affect these services: Cloud Fax services - Desktop Messaging BMS - Fax Cloud Connect (RightFax) -…4h 0mScheduled
Nov 7, 2026Network Maintenance scheduled for 07 November 2026On 07 November 2026 from 21:00 to 08 November 2026 01:00 GMT a network maintenance has been scheduled that will affect these services: • OpenText EasyLink GMS (NA) • OpenText ICC Service will be degraded during this…4h 0mScheduled
Nov 7, 2026Network Maintenance scheduled for 07 November 2026OpenText Notifications (Pre-production) will undergo network maintenance on 07 November 2026 from 21:00 to 08 November 2026 01:00 UTC. Service will be degraded during this timeframe. If the maintenance is unable to be…4h 0mScheduled
Nov 4, 2026IM4007384 and C2340292 - Certificate RenewalOpenText Webspan Connect - Production https://connect.hubspan.net/mhui After 4 November 2026, clients and their trading partners may be unable to securely connect to production OpenText Webspan Connect via HTTPS if…1h 0mScheduled
Nov 4, 2026Zix - Hosted Exchange - Some users may not be able to connnect or access OWAA fix has been implemented and we are monitoring the results.3h 34mResolved
Nov 4, 2026Threat Intelligence (BrightCloud) - Sydney Software Maintenance scheduled on 4 November 2026Threat Intelligence (BrightCloud) in the Sydney region will undergo software maintenance on 4 November 2026, from 15:00 to 19:00 UTC. No service interruption is anticipated during this timeframe. In the unlikely event…4h 0mScheduled
Nov 4, 2026IM4007554 C2339926 - Certificate RenewalServices affected: ANI Webservice, ANI WebTransfer, and ANI AS2 Biz - Production Impact: After 4 November 2026, customers and their trading partners may be unable to securely connect to the production ANI Webservice…2h 0mScheduled
Nov 3, 2026Fax2Mail and Core Messaging - Email is currently experiencing processing delaysFax2Mail and Core Messaging - Email experienced processing delays. Service has been restored. Document backlogs exist and are currently being processed. New traffic is being queued in the backlog. We appreciate your…3h 57mResolved
Nov 2, 2026Core Management Console Urgent Maintenance scheduled on 2 November 2026Core Management Console will undergo urgent maintenance on 2 November 2026, from 08:00 to 11:00 UTC. Intermittent console access is expected to occur throughout this timeframe. All other services will be…3h 0mScheduled
Nov 1, 2026Rescheduled - C2327706 - Database MaintenanceThe database maintenance originally scheduled for 11 October 2026 from 16:00 to 18:00 GMT has been rescheduled to 1 November 2026, from 16:00 to 18:00 GMT. Services Affected: OpenText B2B Integration…2h 0mScheduled
Nov 1, 2026Urgent rescheduled Sydney AP10 Infrastructure Upgrade Maintenance scheduled for 1 November 2026Maintenance will begin as scheduled in 60 minutes.4h 0mScheduled
Nov 1, 2026Urgent rescheduled Tokyo JP12 Infrastructure Upgrade Maintenance scheduled for 1 November 2026Maintenance will begin as scheduled in 60 minutes.4h 0mScheduled
Nov 1, 2026Urgent rescheduled Singapore SG20 Infrastructure Upgrade Maintenance scheduled for 1 November 2026Maintenance will begin as scheduled in 60 minutes.4h 0mScheduled
Nov 1, 2026Urgent rescheduled São Paulo BR14 Infrastructure Upgrade Maintenance scheduled for 1 November 2026The infrastructure upgrade maintenance for São Paulo BR14, originally scheduled for 25 October 2026, 09:00 to 13:00 UTC, has been urgently rescheduled to 1 November 2026, 09:00 to 13:00 UTC. These improvements are…4h 0mScheduled
Nov 1, 2026Urgent rescheduled Oregon US26 Infrastructure Upgrade Maintenance scheduled for 1 November 2026Maintenance will begin as scheduled in 60 minutes.4h 0mScheduled
Nov 1, 2026Urgent rescheduled Oregon US24 Infrastructure Upgrade Maintenance scheduled for 1 November 2026Maintenance will begin as scheduled in 60 minutes.4h 0mScheduled
Nov 1, 2026Urgent rescheduled Central CA16 Infrastructure Upgrade Maintenance scheduled for 1 November 2026Maintenance will begin as scheduled in 60 minutes.4h 0mScheduled
Nov 1, 2026Urgent rescheduled Oregon US2 Infrastructure Upgrade Maintenance scheduled for 1 November 2026Maintenance will begin as scheduled in 60 minutes.4h 0mScheduled
Nov 1, 2026Urgent rescheduled Frankfurt EU28 Infrastructure Upgrade Maintenance scheduled for 1 November 2026Maintenance will begin as scheduled in 60 minutes.4h 0mScheduled
Nov 1, 2026Urgent rescheduled Frankfurt EU38 Infrastructure Upgrade Maintenance scheduled for 1 November 2026Maintenance will begin as scheduled in 60 minutes.4h 0mScheduled
Nov 1, 2026Urgent rescheduled Frankfurt EU18 Infrastructure Upgrade Maintenance scheduled for 1 November 2026Maintenance will begin as scheduled in 60 minutes.4h 0mScheduled
Nov 1, 2026C2325654 - Rescheduled database maintenanceThe database maintenance scheduled for 25 October 2026, from 02:00 to 06:00 GMT, has been rescheduled to 1 November 2026, from 02:00 to 06:00 GMT. Services Affected: OpenText Trading Grid (Classic) Impact: Service…4h 0mScheduled
Nov 1, 2026Rescheduled - C2326822 and C2326827 - Database MaintenanceThe database maintenance originally scheduled for 11 October 2026 from 02:00 to 06:00 GMT has been rescheduled to 1 November 2026, from 02:00 to 06:00 GMT Services Affected: OpenText Trading Grid (Classic) OpenText…4h 0mScheduled
Nov 1, 2026Core Archive Europe DE (archive.de.opentext.cloud) Emergency Software UpdateScheduled maintenance will be performed on the Core Archive Database. All services will be temporarily unavailable during this maintenance window. Affected System: Core Archive Europe DE…6h 0mScheduled
Oct 30, 2026Core Share US Software Release Deployment 26.4.1Maintenance will begin as scheduled in 60 minutes.2h 0mScheduled
Oct 30, 2026Core Share US Software Release Deployment 26.4.1We will be undergoing a software update during this time. The service is expected to remain accessible. However, brief interruptions may occur.2h 0mScheduled
Oct 30, 2026IM4004672 and C2335846 - Certificate RenewalOpenText Liaison DXP - Pre-Production https://tp.uat.liaison.com https://hubconsole.uat.liaison.com https://soi.uat.liaison.com https://ssoi.uat.liaison.com https://agc.uat.liaison.com After 30 October 2026, clients…1h 0mScheduled
Oct 29, 2026Core Share EU Software Release Deployment 26.4.1We will be undergoing a software update during this time. The service is expected to remain accessible. However, brief interruptions may occur.2h 0mScheduled
Oct 29, 2026Core Share EU Software Release Deployment 26.4.1Maintenance will begin as scheduled in 60 minutes.2h 0mScheduled
Oct 29, 2026IM4007359 and C2340291 - Certificate RenewalServices affected: OpenText Webspan FTPS - Pre-Production Impact: After 29 October 2026, customers and their trading partners may be unable to securely connect to the pre-production OpenText Webspan FTPS service if the…1h 0mScheduled
Oct 29, 2026Cancelled - Server Backup US West (Chandler) System Maintenance scheduled for 29 October 2026Server Backup US West (Chandler) will undergo system maintenance on 29 October 2026 from 12:00 to 23:59 UTC. Intermittent service interruptions are expected to occur throughout this timeframe. Tracking Number: C234272311h 59mScheduled
Oct 29, 2026Core Management Console Software Maintenance scheduled for 29 October 2026Maintenance will begin as scheduled in 60 minutes.3h 0mScheduled
Oct 29, 2026Oregon US7 Infrastructure Upgrade Maintenance scheduled for 29 October 2026Maintenance will begin as scheduled in 60 minutes.4h 0mScheduled
Oct 29, 2026Core Signature 26.4 deployment to CA and US ProdMaintenance will begin as scheduled in 60 minutes.4h 0mScheduled
Oct 29, 2026Core Share CA Software Release Deployment 26.4.1Maintenance will begin as scheduled in 60 minutes.2h 0mScheduled
Oct 29, 2026Core Share CA Software Release Deployment 26.4.1Maintenance will begin as scheduled in 60 minutes.2h 0mScheduled
Oct 29, 2026Zix Customer Portal Interface - Customer Portal Software Maintenance scheduled for 29 October 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 29, 2026Core Fax - US and XM SendSecure - US Network Maintenance scheduled for 29 October 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 29, 2026Core Fax - CA and XM SendSecure - CA Network Maintenance scheduled for 29 October 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 28, 2026Core Fax - EU and XM SendSecure - EU Network Maintenance scheduled for 28 October 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 28, 2026Core Signature 26.4 deployment to AU and EU ProdWe will be undergoing a software update during this time. The service is expected to remain accessible. However, brief interruptions may occur.4h 0mScheduled
Oct 28, 2026Core Share AU Software Release Deployment 26.4.1Maintenance will begin as scheduled in 60 minutes.2h 0mScheduled
Oct 28, 2026Core Share AU Software Release Deployment 26.4.1Maintenance will begin as scheduled in 60 minutes.2h 0mScheduled
Oct 28, 2026Core Fax - AU and XM SendSecure - AU Network Maintenance scheduled for 28 October 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 28, 2026Cancelled - Server Backup US East (Ashburn) System Maintenance scheduled for 28 October 2026Server Backup US East (Ashburn) will undergo system maintenance on 28 October 2026 from 12:00 to 23:59 UTC. Intermittent service interruptions are expected to occur throughout this timeframe. Tracking Number: C234274811h 59mScheduled
Oct 28, 2026Frankfurt EU3 Infrastructure Upgrade Maintenance scheduled for 28 October 2026Frankfurt EU3 will undergo planned infrastructure upgrade maintenance on 28 October 2026, from 04:00 to 08:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and…4h 0mScheduled
Oct 27, 2026IM4007346 C2340290 - Certificate RenewalServices affected: Webspan AS2 and Web Services - Production Impact: After 27 October 2026, customers and their trading partners may be unable to securely connect to the production Webspan AS2 and Web Services if the…1h 0mScheduled
Oct 27, 2026Core Endpoint Protection software maintenance scheduled for 27 October 2026Core Endpoint Protection will undergo software maintenance from 27 October 2026, at 13:00 UTC, to 30 October, at 22:00 UTC. This update introduces new functionality for Business Endpoint Protection customers. The…81h 0mScheduled
Oct 27, 2026Server Backup EU (Amstelveen) and Server Backup UK (Bracknell) System Maintenance scheduled for 27 October 2026Server Backup EU (Amstelveen) and Server Backup UK (Bracknell) will undergo system maintenance on 27 October 2026 from 12:00 to 20:00 UTC. Intermittent service interruptions are expected to occur throughout this…8h 0mScheduled
Oct 27, 2026Server Backup US East (Boyers) system maintenance scheduled for 27 October 2026Server Backup US East (Boyers) will undergo system maintenance on 27 October 2026, from 12:00 to 20:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe. Tracking Number: C23427438h 0mScheduled
Oct 26, 2026Server Backup Canada (Mississauga) Software Maintenance scheduled for 26 October 2026Server Backup Canada (Mississauga) will undergo Software Maintenance on 26 October 2026 from 12:00 to 20:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe. Tracking Number…8h 0mScheduled
Oct 25, 2026Postponed - Cape Town SA34 Infrastructure Upgrade Maintenance scheduled for 25 October 2026Cape Town SA34 will undergo planned infrastructure upgrade maintenance on 25 October 2026, from 21:00 to 26 October 2026 at 01:00 UTC. These improvements are intended to strengthen overall system resilience…4h 0mScheduled
Oct 25, 2026Postponed - Sydney AP10 Infrastructure Upgrade Maintenance scheduled for 25 October 2026Sydney AP10 will undergo planned infrastructure upgrade maintenance on 25 October 2026, from 14:00 to 18:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and…4h 0mScheduled
Oct 25, 2026Postponed - Singapore SG20 Infrastructure Upgrade Maintenance scheduled for 25 October 2026Singapore SG20 will undergo planned infrastructure upgrade maintenance on 25 October 2026, from 14:00 to 18:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and…4h 0mScheduled
Oct 25, 2026Postponed - Tokyo JP12 Infrastructure Upgrade Maintenance scheduled for 25 October 2026Tokyo JP12 will undergo planned infrastructure upgrade maintenance on 25 October 2026, from 14:00 to 18:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and…4h 0mScheduled
Oct 25, 2026Oregon US26 Infrastructure Upgrade Maintenance scheduled for 25 October 2026Oregon US26 will undergo planned infrastructure upgrade maintenance on 25 October 2026, from 09:00 to 13:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and…4h 0mScheduled
Oct 25, 2026Oregon US24 Infrastructure Upgrade Maintenance scheduled for 25 October 2026Oregon US24 will undergo planned infrastructure upgrade maintenance on 25 October 2026, from 09:00 to 13:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and…4h 0mScheduled
Oct 25, 2026Oregon US2 Infrastructure Upgrade Maintenance scheduled for 25 October 2026Oregon US2 will undergo planned infrastructure upgrade maintenance on 25 October 2026, from 09:00 to 13:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and…4h 0mScheduled
Oct 25, 2026Postponed - Central CA16 Infrastructure Upgrade Maintenance scheduled for 25 October 2026Central CA16 will undergo planned infrastructure upgrade maintenance on 25 October 2026, from 09:00 to 13:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and…4h 0mScheduled
Oct 25, 2026Postponed - São Paulo BR14 Infrastructure Upgrade Maintenance scheduled for 25 October 2026São Paulo BR14 will undergo planned infrastructure upgrade maintenance on 25 October 2026, from 09:00 to 13:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and…4h 0mScheduled
Oct 25, 2026Postponed - Frankfurt EU38 Infrastructure Upgrade Maintenance scheduled for 25 October 2026Frankfurt EU38 will undergo planned infrastructure upgrade maintenance on 25 October 2026, from 04:00 to 08:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and…4h 0mScheduled
Oct 25, 2026Postponed - Frankfurt EU18 Infrastructure Upgrade Maintenance scheduled for 25 October 2026Frankfurt EU18 will undergo planned infrastructure upgrade maintenance on 25 October 2026, from 04:00 to 08:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and…4h 0mScheduled
Oct 25, 2026Frankfurt EU28 Infrastructure Upgrade Maintenance scheduled for 25 October 2026Frankfurt EU28 will undergo planned infrastructure upgrade maintenance on 25 October 2026, from 04:00 to 08:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and…4h 0mScheduled
Oct 25, 2026IM4004696 C2337844 - Certificate RenewalOdette File Transfer Protocol (OFTP) V2 - Production OFTP2: oftp2.tradinggrid.gxs.com SSID O0177GXSTRADINGX05GTGRID1 After 25 October 2026, clients and their trading partners may be unable to securely connect to…2h 0mScheduled
Oct 25, 2026IM4004657 - Certificate RenewalOpenText Trading Grid Messaging Service (TGMS) Biz - Production https://bizlinkb11.tgms.gxs.com After 25 October 2026, clients and their trading partners may be unable to securely connect to production OpenText…2h 0mScheduled
Oct 25, 2026Alloy NA system maintenance scheduled for 25 October 2026Alloy NA will undergo system maintenance on 25 October 2026, from 02:00 to 06:00 UTC. Impact: Service will be unavailable for 2 hours during this timeframe. Customer Action: During the maintenance window…4h 0mScheduled
Oct 25, 2026C2325654 - Database maintenanceServices Affected: OpenText Trading Grid (Classic) Impact: Service will be degraded during this timeframe.4h 0mScheduled
Oct 25, 2026Hardware Maintenance scheduled for 25 October 2026On 25 October 2026 from 02:00 to 06:00 UTC a hardware maintenance has been scheduled that will affect these services: • Odette File Transfer Protocol (OFTP) • OpenText Trading Grid Messaging Service (TGMS) using…4h 0mScheduled
Oct 25, 2026IM4006070 C2335604 - Certificate RenewalServices affected: AS2 Japan - Production Impact: After 25 October 2026, customers and their trading partners may be unable to securely connect to the production OpenText AS2 Japan service if the new certificate is not…4h 0mScheduled
Oct 25, 2026C2322090 - Database maintenanceServices Affected: • Document Cycle Transaction Service (DCTS) • OpenText Active Documents • OpenText Trading Grid (Classic) Impact: Service will be unavailable during this timeframe.4h 0mScheduled
Oct 25, 2026Core Archive Europe DE (archive.de.opentext.cloud) Emergency Software UpdateScheduled maintenance will be performed on the Core Archive Database. All services will be temporarily unavailable during this maintenance window. Affected System: Core Archive Europe DE…6h 0mScheduled
Oct 23, 2026OpenText™ Core Content Management for SAP® SuccessFactors (corecontent.us.opentext.com) 26.4.2 is on its way!OpenText is pleased to announce the release of Core Content Management for SAP® SuccessFactors (corecontent.us.opentext.com) 26.4.2, occurring on 23 October 2026, from 04:30 to 17:00 UTC. If you access our services…12h 30mScheduled
Oct 23, 2026OpenText™ Core Content Management (corecontent.us.opentext.com) 26.4.2 is on its way!OpenText is pleased to announce the release of Core Content Management (corecontent.us.opentext.com) 26.4.2, occurring on 23 October 2026, from 04:30 to 17:00 UTC. If you access our services using the URL…12h 30mScheduled
Oct 21, 2026Core US services were unavailableThe following services were unavailable. Services have been restored and are now being validated. We appreciate your patience. - Core Collaboration for Engineering (xchange.us.opentext.com) - Core Content Management -…2h 41mResolved
Oct 21, 2026Developer Experience (all locations) is currently experiencing an issueThe authentication issue impacting Developer Experience across all locations has been resolved, and customer access has been restored. Our technical teams are continuing to closely monitor the environment to ensure…137h 37mResolved
Oct 18, 2026IM3989425 and C2326134 - Rescheduled Certificate RenewalServices affected: OpenText Trading Grid Messaging Service (TGMS) using File Transfer Protocol Secure (FTPS) - Production Impact: After 18 October 2026, clients and their trading partners may be unable to securely…2h 0mScheduled
Oct 18, 2026Rescheduled: IM3989441 and C2326132 - Certificate RenewalThe certificate renewal originally scheduled for 11 October 2026, from 02:00 to 06:00 GMT, has been rescheduled to 18 October 2026, from 16:00 to 18:00 GMT. OpenText Trading Grid Messaging Service (TGMS) instance of…2h 0mScheduled
Oct 18, 2026IM3989452 and C2326137 - Certificate RenewalServices affected: Odette File Transfer Protocol (OFTP) - Production Impact: After 18 October 2026, customers and their trading partners may be unable to securely connect to the production OpenText Odette File Transfer…2h 0mScheduled
Oct 18, 2026Rescheduled: IM3989452 and C2326137 - Certificate RenewalThe certificate renewal originally scheduled for 11 October 2026, from 16:00 to 18:00 GMT, has been rescheduled to 18 October 2026, from 16:00 to 18:00 GMT. Odette File Transfer Protocol (OFTP) -…2h 0mScheduled
Oct 18, 2026IM4003058 C2336919 - Certificate RenewalServices affected: EMEA Managed Services Shared Message Gateway - Production Impact: After 18 October 2026, clients and their trading partners may be unable to securely connect to the production EMEA Managed Services…2h 0mScheduled
Oct 18, 2026C2342205 - Urgent network hardware maintenanceServices Affected: • ANX Network Services • Data Center Network Access • Document Cycle Transaction Service (DCTS) • Electronic Data Interchange (EDI) • Interconnect Traffic • Odette File Transfer…3h 0mScheduled
Oct 18, 2026Cloud Fax services North America and Core Messaging US Network Maintenance scheduled for 18 October 2026On 18 October 2026, from 00:00 to 04:00 UTC, a network maintenance has been scheduled that will affect these services: Cloud Fax Services North America: • Desktop Messaging BMS • Fax Cloud Connect (RightFax) •…4h 0mScheduled
Oct 18, 2026C2312203 - Network MaintenanceServices Affected: • OpenText EDI Services GMS • OpenText Fax2Mail (Pre-production) • OpenText ICC • OpenText Notifications (Pre-production) • OpenText TradeGateway Impact: Intermittent service…4h 0mScheduled
Oct 17, 2026Cloud Fax services Europe and Core Messaging Europe system maintenance scheduled for 17 October 2026On 17 October 2026, from 10:00 to 21:00 UTC, system maintenance has been scheduled, affecting these services: Cloud Fax services Europe: - Fax2Mail - Fax Cloud Connect (RightFax) Core Messaging Europe: - Core…11h 0mScheduled
Oct 16, 2026Desktop Messaging BMS was experiencing failures in processing PDF filesDesktop Messaging BMS is currently experiencing delays in processing PDF files. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM40193835h 8mResolved
Oct 16, 2026Core Management Console is experiencing intermittent login failuresCore Management Console is currently experiencing intermittent login failures. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM401919435 minResolved
Oct 16, 2026Desktop Messaging BMS (Korea) Network Maintenance scheduled for 16 October 2026Desktop Messaging BMS (Korea) will undergo network maintenance on 16 October 2026, from 05:00 to 08:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe. If the maintenance is…3h 0mScheduled
Oct 16, 2026OpenText™ Core Content Management for SAP® SuccessFactors (corecontent.ot2.opentext.com) 26.4.2 is on its way!Maintenance will begin as scheduled in 60 minutes.4h 0mScheduled
Oct 16, 2026OpenText™ Core Content Management (ot2cm.ot2.opentext.com) 26.4.2 is on its way!OpenText is pleased to announce the release of Core Content Management (ot2cm.ot2.opentext.com) 26.4.2, occurring on 16 October 2026, from 00:00 to 04:00 UTC. If you access our services using the URL…4h 0mScheduled
Oct 15, 2026IM3989512 and C2330911 - Certificate RenewalADX Desktop / Webaccess https://web.adx.net After 15 October 2026, clients and their trading partners may be unable to securely connect to ADX Desktop/Webaccess via https://web.adx.net if the new certificate is not…4h 0mScheduled
Oct 15, 2026OpenText™ Core Content Management (corecontent.eu.opentext.com) 26.4.2 is on its way!OpenText is pleased to announce the release of Core Content Management (corecontent.eu.opentext.com) 26.4.2, occurring on 15 October 2026, from 06:00 to 19:00 UTC. If you access our services using the URL…13h 0mScheduled
Oct 15, 2026OpenText™ Core Content Management for SAP® SuccessFactors (corecontent.eu.opentext.com) 26.4.2 is on its way!Maintenance will begin as scheduled in 60 minutes.13h 0mScheduled
Oct 14, 2026OpenText™ Core Content Management for SAP® SuccessFactors (corecontent.ot2.opentext.eu) 26.4.2 is on its way!OpenText is pleased to announce the release of Core Content Management for SAP® SuccessFactors (corecontent.ot2.opentext.eu) 26.4.2, occurring on 14 October 2026, from 18:00 UTC to 15 October 2026, at 02:00 UTC. If you…8h 0mScheduled
Oct 14, 2026OpenText™ Core Content Management (ot2cm.ot2.opentext.eu) 26.4.2 is on its way!Maintenance will begin as scheduled in 60 minutes.8h 0mScheduled
Oct 14, 2026MailStore Cloud Application Maintenance scheduled for 14 October 2026MailStore Cloud will undergo application maintenance on 14 October 2026 from 14:00 to 16:00 UTC. Service will be unavailable during this timeframe. Tracking Number: C23300542h 0mScheduled
Oct 14, 2026OpenText™ Core Content Management for SAP® SuccessFactors (corecontent.ca.opentext.com) 26.4.2 is on its way!OpenText is pleased to announce the release of Core Content Management for SAP® SuccessFactors (corecontent.ca.opentext.com) 26.4.2, occurring on 14 October 2026, from 04:30 to 17:00 UTC. For a complete list of…13h 30mScheduled
Oct 14, 2026OpenText™ Core Content Management for SAP® SuccessFactors (corecontent.au.opentext.com) 26.4.2 is on its way!Maintenance will begin as scheduled in 60 minutes.12h 30mScheduled
Oct 14, 2026OpenText™ Core Content Management (corecontent.ca.opentext.com) 26.4.2 is on its way!Maintenance will begin as scheduled in 60 minutes.12h 30mScheduled
Oct 14, 2026OpenText™ Core Content Management (corecontent.au.opentext.com) 26.4.2 is on its way!Maintenance will begin as scheduled in 60 minutes.12h 30mScheduled
Oct 12, 2026Core Endpoint Backup Red-APAC Vault Hardware Maintenance scheduled for 12 October 2026Core Endpoint Backup Red-APAC Vault will undergo hardware maintenance on 12 October 2026 from 18:00 to 22:00 UTC. Service will be unavailable for the whole window Tracking Number: C23329234h 0mScheduled
Oct 11, 2026IM3989452 and C2326137 - Certificate RenewalOdette File Transfer Protocol (OFTP) - Production pmsggwy.eu.gxs.com SSID: OEDI-EXPRESS After 11 October 2026, clients and their trading partners may be unable to securely connect to production Odette File Transfer…2h 0mScheduled
Oct 11, 2026C2327706 - Database maintenanceServices Affected: • OpenText B2B Integration Essentials • OpenText Trading Grid (Classic) Impact: Service will be unavailable during the first 1 hour of this timeframe. If the maintenance is unable to be performed…2h 0mScheduled
Oct 11, 2026C2330689 - Software maintenanceServices Affected: OpenText EMR Integration Impact: Service will be unavailable during this timeframe.6h 0mScheduled
Oct 11, 2026C2326822 and C2326827 - Database MaintenanceServices Affected: • OpenText Trading Grid (Classic) • OpenText Trading Grid Messaging Service (TGMS) using WebSphere Message Query (MQ) Impact: Service will be unavailable during the first 2 hours of this…4h 0mScheduled
Oct 11, 2026IM3989425 and C2326134 - Certificate RenewalOpenText Trading Grid Messaging Service (TGMS) using File Transfer Protocol Secure (FTPS) - Production p10ftps.tgms.gxs.com:6366 After 11 October 2026, clients and their trading partners may be unable to securely…4h 0mScheduled
Oct 11, 2026C2329017 - Managed Services maintenanceServices Affected: OpenText Trading Grid (Classic) Impact: Service will be degraded during the first 1 hour of this timeframe.4h 0mScheduled
Oct 10, 2026Software Maintenance scheduled for 10 October 2026On 10 October 2026 from 22:00 to 11 October 202 04:00 UTC a software maintenance has been scheduled that will affect these services: • Inovis Managed Services Biz Mapper / Biz Transformation • Inovis Managed Services…6h 0mScheduled
Oct 10, 2026System Maintenance scheduled for 10 October 2026On 10 October 2026 from 13:00 to 11 October 2026 01:00 UTC a system maintenance has been scheduled that will affect these services: - Fax Cloud Connect (RightFax) - Ashburn - Fax2Mail - Ashburn - Production…12h 0mScheduled
Oct 9, 2026Zix SMB and Secure Cloud Encryption services Receiving "Unbalanced" reject for outgoing messagesZix SMB and Secure Cloud Encryption services experienced an issue where all outbound messages were rejected for "Unbalanced". Service has been restored and is being validated. We appreciate your patience. Tracking…5h 13mResolved
Oct 9, 2026Core Share CA Software Release Deployment 26.3.2 HotfixScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 8, 2026Core Share CA Login IssueThis incident has been resolved.4 minResolved
Oct 8, 2026Core Endpoint Backup Red-US2 Vault - Hardware Maintenance scheduled for 08 October 2026Core Endpoint Backup Red-US2 Vault will undergo hardware maintenance on 08 October 2026 from 21:00 to 09 October 2026 01:00 UTC. Service will be unavailable during this timeframe. Tracking Number: C23329224h 0mScheduled
Oct 8, 2026Core US was experiencing service degradationCore US is currently experiencing an issue affecting search functionality. Teams have identified a recurrence and are working to resolve the issue. We appreciate your patience. - Core Collaboration for Engineering…3h 19mResolved
Oct 8, 2026Core Share AU Software Release Deployment 26.3.2 HotfixWe will be undergoing a software update during this time. The service is expected to remain accessible. However, brief interruptions may occur.2h 0mScheduled
Oct 8, 2026Core Share US Software Release Deployment 26.3.2 HotfixWe will be undergoing a software update during this time. The service is expected to remain accessible. However, brief interruptions may occur.2h 0mScheduled
Oct 8, 2026Core US experienced service degradationCore US experienced service degradation. This issue affected the search functionality for documents uploaded on or after October 2, 2026, at 11:00 AM UTC. The queues are currently draining and being monitored. Service…3h 17mResolved
Oct 7, 2026Core Share EU Software Release Deployment 26.3.2 HotfixWe will be undergoing a software update during this time. The service is expected to remain accessible. However, brief interruptions may occur.2h 0mScheduled
Oct 7, 2026Core Endpoint Backup Red-EMEA Vault Hardware Maintenance scheduled for 7 October 2026Core Endpoint Backup Red-EMEA Vault will undergo hardware maintenance on 7 October 2026 from 18:00 to 22:00 UTC. Service will be unavailable for the whole window Tracking Number: C23329214h 0mScheduled
Oct 7, 2026Zix - Hosted Exchange Some users may receive Error 500 when accessing OWAWe are continuing to monitor for any further issues.6h 4mResolved
Oct 7, 2026IM3991162 and C2330867 - Certificate RenewalScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 6, 2026Core Endpoint Backup Red-UK Vault Hardware Maintenance scheduled for 6 October 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 6, 2026IM3982749 and C2326140 - Certificate RenewalScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 5, 2026Core Endpoint Backup Red-CA Vault Hardware Maintenance scheduled for 5 October 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 4, 2026Oregon US42 Application Maintenance scheduled on 4 October 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 4, 2026Secure Messaging Portal (ZixPortal) Application Maintenance scheduled for 4 October 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Oct 4, 2026Alloy North America and Alloy TaaS Network Maintenance scheduled for 4 October 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 4, 2026C2326157 - Network MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 4, 2026IM3982740 - Certificate RenewalScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 4, 2026IM3982761 and C2331062 - Certificate RenewalScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 4, 2026Network Maintenance scheduled for 04 October 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 4, 2026Desktop Messaging BMS Network Maintenance scheduled for 04 October 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 4, 2026C2326884 - Database MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 4, 2026Rescheduled - Database Maintenance scheduled for 04 October 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 4, 2026C2318543 - Rescheduled Network maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 4, 2026Rescheduled: Network Maintenance scheduled for 4 October 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 3, 2026C2326487 - Software MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Oct 2, 2026Frankfurt EU38 experienced an issueFrankfurt EU38 experienced an issue with Integration Studio. Saving listeners and creating scenarios were not working. The issue is now resolved. We appreciate your patience. Tracking Number: 33495520 minResolved
Oct 1, 2026Core Endpoint Backup Red-FR Vault Hardware Maintenance scheduled for 1 October 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 1, 2026Core Archive for SAP® Solutions - DE and Core Archive for SAP® Solutions - AU were unavailableCore Archive for SAP® Solutions - DE and Core Archive for SAP® Solutions - AU were unavailable. The issue is now resolved. We appreciate your patience. Tracking Number: IM400963232 minResolved
Oct 1, 2026Core Management Console Urgent Maintenance scheduled for 1 October 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Sep 30, 2026Rescheduled: C2323672 - Software maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Sep 30, 2026Core Endpoint Backup Red-AU Vault Hardware Maintenance scheduled for 30 September 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 30, 2026Core Capture EU is experiencing degraded performanceWe have applied several fixes that have resulted in improved processing performance within the Core Capture GCP-EU environment. Our teams continue to work closely with the vendor to address the remaining performance…177h 10mResolved
Sep 30, 2026Threat Intelligence (BrightCloud) Sydney Network Maintenance scheduled for 30 September 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Sep 29, 2026C2323672 - Software maintenance scheduled for 29 September 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Sep 29, 2026Core Endpoint Backup Red-IN Vault Hardware Maintenance scheduled for 29 September 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 29, 2026Core Endpoint Backup Red-US Vault Hardware Maintenance scheduled for 29 September 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 28, 2026Core Endpoint Backup Blue Vault Hardware Maintenance scheduled for 28 September 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 27, 2026Oregon US6 Application Maintenance scheduled for 27 September 2026Maintenance will begin as scheduled in 60 minutes.4h 0mScheduled
Sep 27, 2026Frankfurt EU8 Application Maintenance scheduled for 27 September 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 27, 2026Oregon US26 Application Maintenance scheduled on 27 September 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 27, 2026IM3979770 C2322432 - Certificate RenewalScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Sep 27, 2026IM3979774 and C2322456 - Certificate RenewalScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Sep 27, 2026IM3982754 - Certificate RenewalScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled

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How to Read This OpenText Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before OpenText acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single OpenText outage in this window ran 7d 9h, against a mean recovery of 6h 7m. If you depend on OpenText in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.