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Is OpenText Down?

SaaSLive status, outages, and incident history

Partly. Some of OpenText is down.

OpenText is in a partial outage as of September 25, 2026. Some components are down and others are still running, so check the list below to see whether your region or feature is affected.

Partial OutageChecked just nowLive · 60s while moving2 active incidents

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How we know: the official OpenText status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

OpenText Component Status

2 of 267 OpenText components are impaired. Worst problems listed first.

1major outage1degraded2maintenance263operational
Enterprise Service Management » Middle East ME22
Major Outage
Webroot by OpenText™ » Core DNS Protection
Degraded
Core Endpoint Backup » Core Endpoint Backup Red-APAC Vault
Maintenance

264 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Core Endpoint Backup » Core Endpoint Backup Red-EMEA Vault, Aviator IoT, B2B Connect, Carbonite® Backup for Microsoft 365 Portal, Cloud Fax services APAC » Desktop Messaging BMS, Cloud Fax services APAC » XM SendSecure, Cloud Fax services Europe » Desktop Messaging BMS, Cloud Fax services Europe » Fax Cloud Connect, Cloud Fax services Europe » Fax2Mail, Cloud Fax services Europe » MyPortal, Cloud Fax services Europe » Production Messaging, Cloud Fax services Europe » REST API, and 252 more.

See all of them free

Component statuses may change independently during partial outages.

Recent OpenText Outages & Incidents

Incident history from the official OpenText status page, including resolution updates.

Cloud Fax services North America and Core Messaging US Network Maintenance scheduled for 18 October 2026Scheduled for Oct 18, 2026 · 4h 0mScheduled

On 18 October 2026, from 00:00 to 04:00 UTC, a network maintenance has been scheduled that will affect these services: Cloud Fax Services North America: • Desktop Messaging BMS • Fax Cloud Connect (RightFax) • Fax2Mail • Production Messaging • REST API • SOAP API Core Messaging US: • Core Messaging – Email • Core Messaging – SMS • Core Messaging – Voice Intermittent service interruptions are expected to occur throughout this timeframe. Disaster/Recovery customers capable of being failed over to our alternate site will be rerouted for uninterrupted service; however, there may be a brief interruption when the failover occurs. After the maintenance window, please confirm that your transactions are processing and delivering normally. If you notice any missing items, resend them as needed. If you encounter any issues, please contact the OpenText Support Team. Tracking number: C2312203

C2312203 - Network MaintenanceScheduled for Oct 18, 2026 · 4h 0mScheduled

Services Affected: • OpenText EDI Services GMS • OpenText Fax2Mail (Pre-production) • OpenText ICC • OpenText Notifications (Pre-production) • OpenText TradeGateway Impact: Intermittent service interruptions are expected to occur throughout this timeframe. Customer Action: After the maintenance window, please confirm that your transactions are processing and delivering normally. If you notice any missing items, resend them as needed. If you encounter any issues, please contact the OpenText Support Team.

Cloud Fax services Europe and Core Messaging Europe system maintenance scheduled for 17 October 2026Scheduled for Oct 17, 2026 · 11h 0mScheduled

On 17 October 2026, from 10:00 to 21:00 UTC, system maintenance has been scheduled, affecting these services: Cloud Fax services Europe: - Fax2Mail - Fax Cloud Connect (RightFax) Core Messaging Europe: - Core Messaging - Email - Core Messaging - SMS - Core Messaging - Voice Service will be degraded during this timeframe. Tracking Number: C2330378

OpenText Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a OpenText incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed
Aug 8100.00% average · 49 days with incidentsSep 25

Live OpenText Outage Reports

Problems reported by engineers using OpenText. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No OpenText problems reported yet.

Are you seeing OpenText problems too?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About OpenText

OpenText exposes 200 monitored components on its status page at status.hightail.com — Core Share - AU, Core Signature add-on for Core Share - AU and File Transfer among them. Follow OpenText downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured OpenText uptime at 99.58%. Response times, incident history, and SLA tracking for OpenText are available on the PulsAPI dashboard.

OpenText Status FAQ

Is OpenText down right now?

The verdict at the top of this page comes from the latest poll of the official OpenText status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if OpenText is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until OpenText recovers.

How do I check OpenText uptime history?

PulsAPI tracks OpenText uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.58%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever OpenText changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect OpenText outages?

PulsAPI reads the official OpenText status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual OpenText components?

Yes. PulsAPI monitors 267 individual OpenText components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when OpenText goes down?

Yes. Create a free account and subscribe to OpenText: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with OpenText to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot OpenText problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor OpenText?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so OpenText plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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