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Is OpenText Down?

SaaSLive status, outages, and incident history

Partly. Some of OpenText is down.

OpenText is in a partial outage as of August 11, 2026. Some components are down and others are still running, so check the list below to see whether your region or feature is affected.

Partial OutageChecked 1h agoLive, rechecked every 60s2 active incidents
Get alerted when OpenText recoversOfficial OpenText status page
How we know: the official OpenText status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

OpenText Component Status

The main OpenText systems on this page. All 20 are operational right now.

20operational
Aviator IoT
Operational
B2B Connect
Operational
Carbonite® Backup for Microsoft 365 Portal
Operational

17 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Cloud Fax services APAC » Desktop Messaging BMS, Cloud Fax services APAC » XM SendSecure, Cloud Fax services Europe » Desktop Messaging BMS, Cloud Fax services Europe » Fax Cloud Connect, Cloud Fax services Europe » Fax2Mail, Cloud Fax services Europe » MyPortal, Cloud Fax services Europe » Production Messaging, Cloud Fax services Europe » REST API, Cloud Fax services Europe » SOAP API, Cloud Fax services Europe » XM SendSecure, Cloud Fax services North America » Desktop Messaging BMS, Cloud Fax services North America » Fax Cloud Connect, and 5 more.

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Component statuses may change independently during partial outages.

Recent OpenText Outages & Incidents

Incident history from the official OpenText status page, including resolution updates.

Uptime history4 days observed
Aug 80.00% average · 4 days with incidentsAug 11
IM3971816 and C2317216 - Certificate RenewalScheduled for Sep 20, 2026 · 4h 0mScheduled

Services affected: OpenText Trading Grid Messaging Service Biz (TGMS Biz) Connect Direct - Production Impact: After 20 September 2026, clients and their trading partners may be unable to securely connect to the production TGMS Biz Connect Direct via cd.biz-prd.gxsonline.net if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.

IM3970459 - Certificate RenewalScheduled for Sep 7, 2026 · 2h 0mScheduled

Services affected: OpenText Legacy EasyLink GMS FTPS ftps1.easylink.com and ftps2.easylink.com Impact: After 07 September 2026, customers and their trading partners may be unable to securely connect to OpenText Legacy GMS FTPS services via ftps1.easylink.com and ftps2.easylink.com if the new certificate is not installed according to your local network/application processes. Signing and Encryption certificates are not impacted. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.

Network Maintenance scheduled for 6 September 2026Scheduled for Sep 6, 2026 · 4h 0mScheduled

On 06 September 2026 from 16:00 to 20:00 UTC a network maintenance has been scheduled that will affect these services: • Document Cycle Transaction Service (DCTS) • Electronic Banking Internet Communications Standard (EBICS) • File Transfer Protocol Secure (FTPS) Proxy • Interconnect Traffic • Odette File Transfer Protocol (OFTP) • Odette File Transfer Protocol (OFTP) V2 • OpenText Applicability Statement 2 (AS2 EMEA) • OpenText B2B Integration Essentials • OpenText Client Custom Applications • OpenText Managed File Transfer Service (MFT) • OpenText Trading Grid (Classic) • OpenText Trading Grid (Classic) using Shared Message Gateway (SMG) • OpenText Trading Grid Messaging Service (TGMS) using X400 (EU) • Tradanet • VPN Access Service will be degraded during this timeframe. If you experience any service impact, please contact your designated OpenText support team. If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 13 September 2026. An updated post will be made if the backup date is required. Tracking Number: C2314642

Live OpenText Outage Reports

Problems reported by engineers using OpenText. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No OpenText problems reported yet.

Are you seeing OpenText problems too?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About OpenText

OpenText exposes 200 monitored components on its status page at status.hightail.com — Core Share - AU, Core Signature add-on for Core Share - AU and File Transfer among them. Follow OpenText downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured OpenText uptime at 99.13%. Response times, incident history, and SLA tracking for OpenText are available on the PulsAPI dashboard.

OpenText Status FAQ

Is OpenText down right now?

PulsAPI checks OpenText every 60 seconds. The verdict at the top of this page comes from the latest poll of the official OpenText status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if OpenText is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until OpenText recovers.

How do I check OpenText uptime history?

PulsAPI tracks OpenText uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.13%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for OpenText.

How fast does PulsAPI detect OpenText outages?

PulsAPI polls the official OpenText status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual OpenText components?

Yes. PulsAPI monitors 20 individual OpenText components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when OpenText goes down?

Yes. Create a PulsAPI account and subscribe to OpenText. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever OpenText status changes.

How do I report an issue with OpenText to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot OpenText problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor OpenText?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor OpenText alongside up to 9 other services at pulsapi.com/signup.

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