OPSWAT Services Outage History
88 incidents recorded over the last 365 days, 31 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded OPSWAT Services Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 3, 2026 | MetaDefender for Microsoft 365- India Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Nov 2, 2026 | MetaDefender Cloud - Israel MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Nov 2, 2026 | MetaDefender Cloud - Australia MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Nov 2, 2026 | MetaDefender Cloud - Canada MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Nov 2, 2026 | MetaDefender Cloud - US MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Nov 2, 2026 | My OPSWAT Portal Scheduled Update NoticeScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Nov 2, 2026 | MetaDefender Cloud - Europe MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Nov 1, 2026 | MetaDefender Cloud - India MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Nov 1, 2026 | MetaDefender Cloud - Japan MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 31, 2026 | OPSWAT Corporate Website Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 8h 0m | Scheduled |
| Oct 29, 2026 | MetaDefender Cloud - EU MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 29, 2026 | MetaDefender Cloud - IL MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 28, 2026 | MetaDefender Cloud - IN MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 23, 2026 | MetaDefender Cloud - US MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 0m | Scheduled |
| Oct 22, 2026 | My OPSWAT Portal Scheduled Update NoticeScheduled maintenance is currently in progress. We will provide updates as necessary. | 5h 0m | Scheduled |
| Oct 21, 2026 | My OPSWAT Central Management Scheduled Update Notice on Tenant US and EUScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Oct 19, 2026 | MetaDefender Cloud - US MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 19, 2026 | MetaDefender Cloud - CA MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 19, 2026 | My OPSWAT Portal Scheduled Update NoticeScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 13, 2026 | My OPSWAT Portal Scheduled Update NoticeThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Oct 12, 2026 | My OPSWAT Portal Scheduled Update NoticeWe will be undergoing scheduled maintenance during this time. | 3h 0m | Scheduled |
| Oct 8, 2026 | My OPSWAT Central Management Scheduled Update Notice on Tenant US and EUThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Oct 7, 2026 | MetaDefender Cloud - IN MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 7, 2026 | MetaDefender Cloud - JP MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 7, 2026 | MetaDefender Cloud - AU MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 7, 2026 | MetaDefender Cloud - CA MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 7, 2026 | MetaDefender Cloud - US MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 7, 2026 | MetaDefender Cloud - EU MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 30, 2026 | My OPSWAT Portal Scheduled MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 30, 2026 | My OPSWAT Central Management Scheduled Update Notice on Tenant US and EUThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Sep 27, 2026 | MetaDefender Cloud - US Degraded PerformanceThis incident has been resolved. | 3h 20m | Resolved |
| Sep 21, 2026 | My OPSWAT Portal Scheduled Update NoticeThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 17, 2026 | MetaDefender Cloud Email Security - EU OutageThe incident on our EU region has been resolved. | 4 min | Resolved |
| Sep 17, 2026 | MetaDefender Cloud Email SecurityThis incident has been resolved. | 15 min | Resolved |
| Sep 9, 2026 | My OPSWAT Central Management Scheduled Update Notice on Tenant US and EUThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Sep 7, 2026 | My OPSWAT Portal Scheduled Update NoticeThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 5, 2026 | MetaDefender Cloud - All Regions MaintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Sep 3, 2026 | My OPSWAT is currently experiencing an issue affecting the OPSWAT Support PortalThis incident has been resolved. | 13 min | Resolved |
| Aug 30, 2026 | My OPSWAT Portal Scheduled MaintenanceThe scheduled maintenance has been completed. | 9h 0m | Scheduled |
| Aug 26, 2026 | My OPSWAT Central Management Scheduled Update Notice on Tenant US and EUThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Aug 24, 2026 | My OPSWAT Portal Scheduled Update NoticeThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Aug 24, 2026 | MetaDefender Cloud Temporary Archive Processing LimitArchive file processing will currently be limited to a maximum of 1,000 files per archive. This temporary limitation has been implemented to help maintain service stability and consistent processing performance… | 26 min | Resolved |
| Aug 18, 2026 | MetaDefender Cloud - US Emergency MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 17, 2026 | MetaDefender Cloud - US OutageWe have resolved the underlying issues that were causing extended scan times and scan failures due to infrastructure limitations. Service has been fully restored, and we apologize for any inconvenience caused by this… | 4h 31m | Resolved |
| Aug 17, 2026 | MetaDefender Cloud Email Security -US OutageWe have resolved the underlying infrastructure issues that were causing delays and failures in cloud email scanning. Email scanning services have been fully restored and are operating normally. We apologize for any… | 4h 39m | Resolved |
| Aug 14, 2026 | My OPSWAT Portal Scheduled Update NoticeThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Aug 12, 2026 | My OPSWAT Central Management Scheduled Update Notice on Tenant US and EUThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Aug 10, 2026 | My OPSWAT Portal Scheduled Update NoticeThe scheduled maintenance has been completed. | 1h 3m | Scheduled |
| Aug 6, 2026 | MetaDefender Cloud Email Security - Scheduled Update NoticeThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Aug 3, 2026 | MetaDefender Cloud - US Maintenance urgent hotfix releaseThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 3, 2026 | MetaDefender Cloud - EU Maintenance urgent hotfix releaseThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 31, 2026 | Resolved: Performance Degradation in MetaDefender Cloud Scan Result DeliveryAffected period: July 29, 2026, 06:00 UTC to July 30, 2026, 22:19 UTC Between July 29 at 06:00 UTC and July 30 at 22:19 UTC, MetaDefender Cloud experienced a performance degradation affecting a small percentage of… | -3107 min | Resolved |
| Jul 29, 2026 | My OPSWAT Portal Scheduled Update NoticeThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jul 29, 2026 | MetaDefender Cloud - US MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 28, 2026 | My OPSWAT - Central Management v8 - Legacy Scheduled Maintenance NoticeThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jul 27, 2026 | My OPSWAT Portal Scheduled Update NoticeThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jul 27, 2026 | MetaDefender Cloud - CA MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 27, 2026 | MetaDefender Cloud - EU MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 26, 2026 | MetaDefender Cloud - All Regions MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 22, 2026 | MetaDefender Cloud - AU MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 21, 2026 | My OPSWAT Central Management Scheduled Update Notice on Tenant US and EUThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 14, 2026 | MetaDefender Cloud - IN MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 14, 2026 | MetaDefender Cloud - Japan MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 10, 2026 | My OPSWAT Portal Scheduled Update NoticeThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jul 8, 2026 | MetaDefender Cloud - US Maintenance urgent hotfix releaseThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jul 6, 2026 | MetaDefender Cloud - US Degraded PerformanceThis incident has been resolved. | 20 min | Resolved |
| May 21, 2026 | MetaDefender Cloud Email Security- US OutageWe have resolved the issue affecting MetaDefender Cloud Email Security- US. | 5 min | Resolved |
| May 18, 2026 | MetaDefender Cloud Email Security - US Degraded PerformanceWe have resolved the degraded performance issue. | 6 min | Resolved |
| May 5, 2026 | MetaDefender Cloud Email SecurityWe have resolved this issue by disabling certain file types for this engine. | 5h 53m | Resolved |
| Apr 23, 2026 | MetaDefender Cloud Email Security - India Region Degraded PerformanceWe have resolved the issues affecting the India region. | 1h 8m | Resolved |
| Apr 23, 2026 | MetaDefender Cloud - Frontend OutageThis incident has been resolved. | 25 min | Resolved |
| Apr 22, 2026 | MetaDefender Cloud Email Security Frontend- OutageWe have resolved the issue with our login service. Sorry for any inconvenience. | 14 min | Resolved |
| Mar 31, 2026 | MetaDefender Cloud Email Security degraded performance EUThis incident has been resolved. | 1h 12m | Resolved |
| Mar 18, 2026 | MetaDefender Cloud - Frontend OutageThis incident has been resolved. | 26 min | Resolved |
| Mar 18, 2026 | MetaDefender Cloud Email Security - User Interface OutageDuring a planned system upgrade affecting several backend services, the MDCES user interface (UI) experienced a brief interruption starting at 8:30 AM UTC on March 18, 2026. The MDCES UI was fully restored at 8:52 AM… | 0 min | Resolved |
| Mar 16, 2026 | MetaDefender Cloud - JP OutageThis incident has been resolved. | 49 min | Resolved |
| Feb 11, 2026 | MetaDefender Cloud Degraded PerformanceThis incident has been resolved. | 1h 22m | Resolved |
| Feb 10, 2026 | MetaDefender Cloud Degraded PerformanceThis incident has been resolved. | 57 min | Resolved |
| Feb 3, 2026 | MetaDefender Cloud Email Security -EU User Interface OutageThis incident has been resolved. | 1h 53m | Resolved |
| Jan 22, 2026 | MetaDefender Cloud Email Security- Degraded PerformanceThis incident has been resolved. | 10h 14m | Resolved |
| Jan 13, 2026 | MetaDefender Cloud - EU Degraded PerformanceThe degraded performance in EU MetaDefender Cloud has been resolved. | 33 min | Resolved |
| Dec 11, 2025 | MetaDefender Cloud - EU Partial OutageWe have resolved this issue. We apologize for any inconvenience. | 1h 35m | Resolved |
| Dec 11, 2025 | MetaDefender Cloud - US and EU OutageThis incident has been resolved. We apologize for any inconvenience caused by these issues. | 1h 31m | Resolved |
| Dec 3, 2025 | MetaDefender Cloud Email Security - US - Degraded PerformanceThis incident has been resolved. | -79 min | Resolved |
| Nov 25, 2025 | MetaDefender Cloud - Japan OutageThis incident has been resolved. | 44 min | Resolved |
| Nov 19, 2025 | MetaDefender Cloud - EU Degraded Performance for Archive ScanThis incident has been resolved. | 43 min | Resolved |
| Nov 18, 2025 | MetaDefender Cloud - US, EU, JP, AU, and CA Partial OutageAll regions have recovered. | 2h 55m | Resolved |
| Nov 18, 2025 | Filescan.io- OutageThe issue has been resolved on the Cloudflare side and Filescan.io is operational. | 1h 7m | Resolved |
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How to Read This OPSWAT Services Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before OPSWAT Services acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single OPSWAT Services outage in this window ran 10h 14m, against a mean recovery of 2h 17m. If you depend on OPSWAT Services in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.