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Batch remediation for non-live sites is ongoing. We’ll share another update when it’s complete or if there’s a significant change. --- [2026-11-06T05:28:32.956-08:00] (monitoring) All live sites have been remediated. Batch remediation for non-live sites is in progress. We'll share another update as remediation progresses. --- [2026-11-03T09:59:26.209-08:00] (monitoring) Batch remediation is continuing, and Solr indexing has been restored for many affected sites. Some live sites still require manual attention, and additional remediation is planned to begin today. Non-live environments will be addressed at a lower priority. We’ll continue monitoring Solr indexing and share another update if anything changes. If you need immediate assistance, start a chat with our Support bot and request an urgent Support ticket, or email helpdesk@pantheon.io. --- [2026-11-02T13:53:46.333-08:00] (monitoring) We are continuing to monitor for any further issues. Should you require immediate assistance, please open a chat with our Support bot and request an urgent Support ticket, or email helpdesk@pantheon.io. --- [2026-11-01T11:00:45.281-08:00] (monitoring) We are continuing to monitor the implemented fix and Solr indexing results for affected sites. We'll share another update if the status changes. If you need immediate assistance, please open a chat with our Support bot and request an urgent Support ticket, or email helpdesk@pantheon.io. --- [2026-11-01T03:24:45.423-08:00] (monitoring) We are continuing to monitor the implemented fix and results. If you need immediate assistance, please open a chat with our Support bot and request an urgent Support ticket, or email helpdesk@pantheon.io for direct assistance. --- [2026-10-31T16:33:33.011-07:00] (monitoring) Solr indexing has been mostly restored for the affected subset of sites, and we are continuing to monitor the results. We will share another update if there is a change. Thank you for your patience. If you need immediate assistance, please open a chat with our Support bot and request an urgent Support ticket, or email helpdesk@pantheon.io for direct assistance. --- [2026-10-31T03:00:08.680-07:00] (monitoring) We are observing the fix for any further issues. Thank you for your patience. --- [2026-10-30T19:38:32.760-07:00] (monitoring) We are continuing to monitor the implemented fix for any further issues. Thank you for your patience. --- [2026-10-30T11:50:24.114-07:00] (monitoring) Solr indexing remains under observation, with the fix still in place. We will post again if the status changes. --- [2026-10-30T07:59:31.614-07:00] (monitoring) We have received no new reports of Solr indexing issues. The fix remains in place, and we are continuing to monitor its results. We will share another update if there is a change. --- [2026-10-30T03:13:19.219-07:00] (monitoring) We have received no new reports of Solr indexing issues since our last update. The fix restored indexing for most affected sites with no action needed on their side. We are continuing to work on the remaining sites and will follow up with those customers directly. We will share another update if there is a change. --- [2026-10-29T23:41:34.923-07:00] (monitoring) No new reports with solr issue but we are still monitoring the results of the implemented fix. --- [2026-10-29T21:16:24.313-07:00] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-10-29T19:52:59.237-07:00] (identified) The issue has been identified and a fix is being implemented. --- [2026-10-29T17:36:19.156-07:00] (investigating) We are investigating Solr issue where indexing fails on a subset of sites. Our engineering team is investigating the cause and working toward a resolution. We will provide another update as more information becomes available.

RESOLVED: PHP CVE-2026-115560 mitigation Pantheon is aware of the release of CVE-2026-115560 from PHP.net; the recommended remediations for this vulnerability were already in place prior to the announcement. No action is required.

The environment creation issue has been resolved. Creation of new Drupal and WordPress sites, test environments, and Multidev environments through the Dashboard and Terminus has returned to normal. Monitoring is complete, and environment creation is operating as expected. --- [2026-10-22T10:25:49.434-07:00] (monitoring) A fix has been implemented for the environment creation issue, and we are monitoring the results. Customers should see creation of new Drupal and WordPress sites, test environments, and Multidev environments through the Dashboard and Terminus return to normal. We are continuing to verify successful environment creation and will provide another update once monitoring is complete. --- [2026-10-22T09:19:23.893-07:00] (investigating) We are investigating an issue affecting environment creation. Customers may be unable to create new Drupal or WordPress sites, test environments, or Multidev environments through the Dashboard or Terminus. In some cases, an environment may appear in the environment list but return an error when accessed. Engineering is investigating the underlying provisioning issue. We will provide another update as more information becomes available.

In order to improve the customer experience and keep our systems updated with the latest scalable technologies, Pantheon will be performing scheduled maintenance on Tuesday, November 10, 2026. This maintenance includes upgrading infrastructure components to maintain compliance, applying security patches, and improving error reporting for customer workflows. What you need to do: No action is needed. If your site uses Object Cache (Redis) for sessions or as a database, expect a short outage. Avoid initiating deployments or database updates during the maintenance window if possible. What you may notice: - Sites that use Object Cache may load more slowly or experience brief unavailability for 3 to 10 minutes - Sites that use Object Cache for sessions or as a database may be disrupted until it returns - Deploys and database updates initiated during the window may fail mid-run. Other workflows may experience brief delays. Failures can be retried with no partial state. - Dashboard may experience temporary interruption Your site data and databases are not affected. We will post updates on the Pantheon status page. If you have questions, contact support by chat or at helpdesk@pantheon.io.