Pantheon Operations Outage History

61 incidents recorded over the last 365 days, 54 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Pantheon Operations status99.91% uptime history

Every Recorded Pantheon Operations Incident

Pantheon Operations incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 30, 2026Degraded Solr IndexingBatch remediation is continuing, and Solr indexing has been restored for many affected sites. Some live sites still require manual attention, and additional remediation is planned to begin today. Non-live…—Investigating
Oct 23, 2026PHP Vulnerability CVE-2026-115560RESOLVED: PHP CVE-2026-115560 mitigation Pantheon is aware of the release of CVE-2026-115560 from PHP.net; the recommended remediations for this vulnerability were already in place prior to the announcement. No action…0 minResolved
Oct 22, 2026Environment Creation and Multidev FailuresThe environment creation issue has been resolved. Creation of new Drupal and WordPress sites, test environments, and Multidev environments through the Dashboard and Terminus has returned to normal. Monitoring is…3h 49mResolved
Oct 21, 2026PHP Vulnerabilities CVE-2026-109618 and CVE-2026-109619Overnight monitoring continues to show persistent but limited probing, which is being blocked. Our rollout of updated PHP images across customer environments including LTS versions was complete as of 5pm Pacific time…26h 32mResolved
Oct 18, 2026Terminus Service DisruptionThis incident has been resolved.59 minResolved
Oct 14, 2026Drupal core critical security update (CVE-2026-108097)<b>Drupal Steward</b> protection is in place for some known attack vectors related to <b>CVE-2026-108097</b>. This reduces exposure, but does not cover every possible exploit path or replace applying the security…29h 18mResolved
Oct 14, 2026Routine Maintenance Impacting Site Management OperationsThe scheduled maintenance has been completed.1h 0mScheduled
Oct 13, 2026Workflow FailuresThis incident has been resolved.1h 12mResolved
Oct 12, 2026Dashboard not loadingThis incident has been resolved.3h 0mResolved
Oct 7, 2026Database Connection Issues and 504 Errors on a Subset of SitesThis incident has been resolved.5h 17mResolved
Oct 2, 2026Intermittent Dashboard and Workspace ErrorsThis incident on Pantheon Dashboard and workspace operations has been resolved.9h 48mResolved
Oct 1, 2026Security Advisory: Malicious Activity Affecting Platform HostsThis incident has been resolved.122h 43mResolved
Sep 30, 2026Appserver availability interruptionsSome sites experienced brief interruptions while we responded to an issue affecting appserver stability. We completed a rolling security upgrade and restart of appservers across all regions. All known affected sites…0 minResolved
Sep 12, 2026Security Advisory: Unauthorized Access to Customer Accounts via a Look-alike Sign-in PageThis incident has been resolved.87h 37mResolved
Sep 9, 2026Routine Maintenance Impacting Site Management OperationsThe scheduled maintenance has been completed.1h 0mScheduled
Sep 3, 2026Database Connection Issues and 504 Errors on Subset of SitesThis incident has been resolved.1h 17mResolved
Sep 1, 2026Dashboard OutageThis incident has been resolved.5h 22mResolved
Aug 20, 2026Dashboard – Degraded PerformanceThis incident has been resolved.1h 10mResolved
Aug 18, 2026Degraded site creationThis incident has been resolved.7h 12mResolved
Aug 18, 2026Degraded Workflows affecting AU regionWe have concluded our monitoring period and have deemed this incident resolved. Thank you for your patience. If you encounter any further issues, please open a ticket with us at helpdesk@pantheon.io.3h 58mResolved
Aug 12, 2026Routine Maintenance Impacting Dashboard, Terminus, Workflows and Certificate ServicesThe scheduled maintenance has been completed.1h 0mScheduled
Aug 7, 2026Degraded WorkflowsThis incident has been resolved.11h 4mResolved
Aug 6, 2026Automated Backup FailuresThis incident has been resolved.2h 23mResolved
Aug 4, 2026Dashboard Performance IssuesThis incident has been resolved, and full performance has been restored to the Dashboard, Workflow Operations, and Terminus Operations. Live hosted sites and uptime remained fully operational throughout this…46h 34mResolved
Jul 30, 2026Dashboard login and Terminus errorsThis incident has been resolved.1h 18mResolved
Jul 27, 2026Dashboard Login IssuesThis incident has been resolved. Google login option is now working as expected Thank you for your patience.4h 16mResolved
Jul 24, 2026Intermittent Dashboard ErrorsThis incident has been resolved.1h 59mResolved
Jul 20, 2026Site availability issuesThis incident has been resolved.37h 17mResolved
Jul 20, 2026WordPress 7.0.2 wp2shellThis incident has been resolved.26h 6mResolved
Jul 15, 2026Routine Maintenance Impacting Dashboard, Terminus, Workflows and Certificate ServicesThe scheduled maintenance has been completed.1h 0mScheduled
Jul 10, 2026Dashboard Performance IssuesThis incident has been resolved. The Pantheon Dashboard is performing normally, and loading times remain completely stable.29h 0mResolved
Jul 3, 2026Git Push and deployment Operations FailingThis incident has been resolved.7h 9mResolved
Jul 1, 2026Intermittent Dashboard Performance IssuesThis incident has been resolved. The Pantheon Dashboard is performing normally, and loading times remain completely stable. Thank you for your patience while we worked to resolve this issue. If you experience any…18h 31mResolved
Jun 10, 2026Degraded platform workflowsOur Engineering team has verified that all platform services are fully restored and stable. The Pantheon Dashboard is performing normally, and all background workflows are processing successfully without any lingering…5h 32mResolved
May 27, 2026Dashboard Loading IssuesThis incident has been resolved.11h 26mResolved
May 27, 2026Drupal 10/11 Site Creation FailingThis incident has been resolved.5h 37mResolved
May 25, 2026Intermittent Dashboard Performance IssuesThis incident has been resolved.4h 45mResolved
May 20, 2026Git Commit Logs Unavailable on DevThis incident has been resolved.3h 59mResolved
May 13, 2026Dashboard Performance IssuesThis incident has been resolved.7h 22mResolved
May 5, 2026Dashboard Metrics IssuesThis incident has been resolved.3h 24mResolved
Apr 24, 2026Workspace Creation FailureThis incident has been resolved.8h 23mResolved
Apr 19, 2026Immediate Freeze on Live DeploymentsThis incident has been resolved. You can now safely proceed with deployments.1h 56mResolved
Apr 15, 2026Security Advisory: Unauthorized Access via Credential StuffingFinal Update: We have concluded our investigation into the reports of unauthorized account access. Our team has worked directly with the small number of affected customers to secure their accounts and remediate any…30h 2mResolved
Apr 15, 2026Degraded Redis Endpoint ResponseThis incident has been resolved.28h 7mResolved
Mar 30, 2026Intermittent access issues affecting Pantheon DashboardThis incident is resolved and the Pantheon platform is operating normally. Our engineering team confirms stability across the platform. We are actively improving the system against future incidents.107h 23mResolved
Mar 28, 2026Intermittent access issues affecting Pantheon Dashboard and WorkflowThis incident has been resolved.1h 48mResolved
Mar 26, 2026Degraded Dashboard and Terminus PerformanceThis incident has been resolved. All Dashboard and Terminus operations are operational now.35h 18mResolved
Mar 11, 2026Filesystem Access IssuesThis incident has been resolved.153h 54mResolved
Mar 11, 2026Routine Maintenance Impacting DashboardThe scheduled maintenance has been completed.1h 0mScheduled
Mar 9, 2026Degraded platform workflowsThis incident has been resolved.13h 41mResolved
Feb 22, 2026Degraded platform workflowsThis incident has been resolved.3h 7mResolved
Feb 11, 2026Routine Maintenance Impacting Dashboard & WorkflowsThe scheduled maintenance has been completed.1h 0mScheduled
Feb 10, 2026Intermittent Workflow IssuesThis incident has been resolved.1h 0mResolved
Feb 9, 2026Dashboard Performance and Terminus-related IssuesThis incident has been resolved.1h 24mResolved
Feb 4, 2026Dashboard Performance IssuesThis incident has been resolved, and the Dashboard has returned to normal operation.1h 16mResolved
Jan 29, 2026Secure Integration Connectivity IssueThis incident has been resolved. Thank you for your patience. Secure Integration is now working as expected.42 minResolved
Jan 29, 2026Degraded performance with external CI workflowsThis incident has been resolved.8h 37mResolved
Dec 10, 2025Intermittent Workflow issuesThis incident has been resolved.2h 2mResolved
Dec 9, 2025Dashboard Performance IssuesThis incident has been resolved, and the Dashboard is now functioning as expected. If you experience any further issues, please don’t hesitate to let us know through support chats or by opening a ticket.3h 4mResolved
Dec 2, 2025Degraded Dashboard PerformanceThis incident has been resolved.1h 15mResolved
Nov 18, 2025Degraded Dashboard PerformanceThis incident has been resolved.3h 1mResolved

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How to Read This Pantheon Operations Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Pantheon Operations acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Pantheon Operations outage in this window ran 6d 9h, against a mean recovery of 15h 49m. If you depend on Pantheon Operations in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.