Is Patient Prism Down?

The verdict at the top of this page comes from the latest poll of the official Patient Prism status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Patient Prism recovers.

PulsAPI tracks Patient Prism uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is not published yet, because a 30-day figure needs 30 days of tracked history. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Patient Prism changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

PulsAPI reads the official Patient Prism status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Yes. PulsAPI monitors 12 individual Patient Prism components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Yes. Create a free account and subscribe to Patient Prism: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Patient Prism problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Patient Prism plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.