Commercetools logo

Is Commercetools Down?

SaaSLive status, outages, and incident history

No. Commercetools is up right now.

Every monitored Commercetools system is operational as of September 25, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive · 60s while moving

Know the moment Commercetools breaks

Commercetools is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

Free, no password, no card. Unsubscribe in one click.

Official Commercetools status page
How we know: the official Commercetools status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

Commercetools Component Status

The main Commercetools systems on this page. All 25 are operational right now.

25operational
Checkout [Australia (Google Cloud)]
Operational
Checkout [Europe (Google Cloud)]
Operational
Checkout [North America (Google Cloud)]
Operational

22 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Composable Commerce: APIs [Australia (Google Cloud)], Composable Commerce: APIs [Europe (AWS)], Composable Commerce: APIs [Europe (Google Cloud)], Composable Commerce: APIs [North America (AWS)], Composable Commerce: APIs [North America (Google Cloud)], Composable Commerce: Merchant Center [Australia (Google Cloud)], Composable Commerce: Merchant Center [Europe (AWS)], Composable Commerce: Merchant Center [Europe (Google Cloud)], Composable Commerce: Merchant Center [North America (AWS)], Composable Commerce: Merchant Center [North America (Google Cloud)], Connect [Australia (Google Cloud)], Connect [Europe (Google Cloud)], and 10 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Commercetools Outages & Incidents

Incident history from the official Commercetools status page, including resolution updates.

Merchant Center - issue with navigation and discoverability of custom apps and custom viewsResolved Sep 24, 2026 · 2h 45mResolved

We are currently investigating an issue affecting the Composable Commerce Merchant Center. Affected projects may observe that custom apps and Custom Views are not displayed within the left-hand navigation menu or on pages. Direct links to these apps and views remain functional as a temporary workaround. Our engineering team is actively working to identify the root cause and resolve the issue as quickly as possible. --- [2026-09-24T09:07:23.815Z] (400) We have successfully identified the cause of the issue where custom apps and Custom Views are not displayed in the navigation menu or on pages within the Composable Commerce Merchant Center. Direct links to these apps and views remain functional as a temporary workaround. Our engineering team is currently taking corrective actions to apply a fix and restore normal functionality. We will provide further updates as progress is made. --- [2026-09-24T09:36:12.669Z] (400) Our engineering team is continuing to actively work on resolving the issue affecting the Composable Commerce Merchant Center. We are working to restore normal functionality as quickly as possible and will provide further updates as progress is made. --- [2026-09-24T10:20:39.293Z] (400) Our engineering team is continuing to actively work on resolving the issue affecting the Composable Commerce Merchant Center. We are working to restore normal functionality as quickly as possible and will provide further updates as progress is made. Direct links to these apps and views remain functional as a temporary workaround. --- [2026-09-24T10:57:19.481Z] (400) Our engineering team is making progress on the resolution and is currently finalizing measures to address the issue affecting the Composable Commerce Merchant Center. We are working to restore normal functionality as quickly as possible and will provide further updates as progress is made. --- [2026-09-24T11:16:57.319Z] (100) We have deployed a fix for the issue affecting custom apps and Custom Views within the Composable Commerce Merchant Center. Normal navigation menu and page functionality have been restored, and we are currently monitoring system performance to ensure stability. Direct links to apps and views continue to remain functional. We will provide a final update once stability is fully confirmed.

One year of Identity: time to check your Enterprise SSO credential expiryScheduled for Aug 24, 2026 · 2h 0mScheduled

Scheduled Maintenance

Security Warnings on Frontend DomainsResolved Aug 13, 2026 · 32 minResolved

We are currently investigating reports of security warnings when accessing sites under *.frontend.site domains which only affects non-production projects. Visitors may experience interstitial browser warnings indicating potential security risks. Our engineering team is actively working with our third-party infrastructure partner to resolve the domain configuration and mitigate the warnings.

Commercetools Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Commercetools incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed
Aug 8100.00% average · 2 days with incidentsSep 25

Live Commercetools Outage Reports

Problems reported by engineers using Commercetools. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Commercetools problems reported yet.

Something wrong with Commercetools on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Commercetools

Commercetools publishes overall service health on its public status page at status.commercetools.com. PulsAPI tracks Commercetools outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured Commercetools uptime at 99.94%. Response times, incident history, and SLA tracking for Commercetools are available on the PulsAPI dashboard.

Commercetools Status FAQ

Is Commercetools down right now?

The verdict at the top of this page comes from the latest poll of the official Commercetools status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if Commercetools is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Commercetools recovers.

How do I check Commercetools uptime history?

PulsAPI tracks Commercetools uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.94%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Commercetools changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Commercetools outages?

PulsAPI reads the official Commercetools status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual Commercetools components?

Yes. PulsAPI monitors 25 individual Commercetools components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Commercetools goes down?

Yes. Create a free account and subscribe to Commercetools: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Commercetools to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Commercetools problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Commercetools?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Commercetools plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

Track Commercetools with the rest of your stack

2463+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.

Start free, 3 services