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Is Persona Down?

SaaSLive status, outages, and incident history

No. Persona is up right now.

Every monitored Persona system is operational as of November 9, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

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Official Persona status page
How we know: the official Persona status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Persona Status Summary

As of 15:47 UTC on 9 November 2026, Persona is operational. PulsAPI checked Persona's official status page and found 10 of 10 components operational, with no active incidents. Over the last 30 days PulsAPI measured 100.00% uptime for Persona, counting degraded performance as up. The latest incident, "Degraded Brazil SERPRO verifications", was on Nov 7, 2026 and lasted 18 min.

Cite as: PulsAPI, “Persona status”, checked 9 November 2026, 15:47 UTC. https://www.pulsapi.com/services/persona

Persona Component Status

The main Persona systems on this page. All 10 are operational right now.

10operational
API
Operational
Cases
Operational
Dashboard
Operational

7 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Database Verifications, Graph, Inquiries & Collections, Reports, Verifications, Webhooks, Workflows.

See all of them free

Component statuses may change independently during partial outages.

Recent Persona Outages & Incidents

Incident history from the official Persona status page, including resolution updates.

Degraded Brazil SERPRO verificationsResolved Nov 7, 2026 · 18 minResolved

We have confirmed that as of Nov 7, 2026, 13:40 UTC, performance across verifications that use Brazil's SERPRO service has been restored. --- (monitoring) Our upstream provider for Brazil's SERPRO service became available again at 13:40 UTC. Since then, Database SERPRO verifications have been completing and success rates are stabilizing. --- (investigating) From Nov 7 2026 11:27-13:40 UTC, verifications that use Brazil's SERPRO service (database verification and digital ID checks) were impacted because our upstream provider is unavailable. Database SERPRO verifications during this time were cancelled. Other verification methods, including government ID, are not affected.

Database Verifications UnavailableResolved Nov 4, 2026 · 0 minResolved

The issue has been resolved, and Database Verifications have been operating normally since approximately 9:30 PM UTC. We apologize for the disruption. --- (monitoring) On November 4, from approximately 9:05 PM to 9:30 PM UTC, Database Verifications were degraded in all regions due to an infrastructure issue, and a significant portion of Database Verification requests failed. The issue has been resolved, and Database Verifications have been operating normally since approximately 9:30 PM UTC. We apologize for the disruption.

Increased response time latencyResolved Oct 28, 2026 · 11 minResolved

On October 28 from 7:53 PM UTC to 8:05 PM UTC, we saw increased latency for government ID and selfie response times. Response times have now recovered. --- (investigating) We are currently investigating a spike in government ID and selfie response time latency.

Persona Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Persona incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 11100.00% average · 1 day with incidentsNov 9

Going further back: Persona uptime by month and every recorded Persona outage.

Live Persona Outage Reports

Problems reported by engineers using Persona. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Persona problems reported yet.

Something wrong with Persona on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Persona

Is Persona down? Persona reports live availability for 9 components at status.withpersona.com, among them Reports, Dashboard and Verifications. Track Persona outages, degradations and past incidents here, with uptime history and alerts across your SaaS stack.

Over the past 30 days, PulsAPI has measured Persona uptime at 100.00%. Response times, incident history, and SLA tracking for Persona are available on the PulsAPI dashboard.

Persona Status FAQ

Is Persona down right now?

The verdict at the top of this page comes from the latest poll of the official Persona status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Persona is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Persona recovers.

How do I check Persona uptime history?

PulsAPI tracks Persona uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Persona changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Persona outages?

PulsAPI reads the official Persona status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Persona components?

Yes. PulsAPI monitors 10 individual Persona components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Persona goes down?

Yes. Create a free account and subscribe to Persona: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Persona to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Persona problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Persona?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Persona plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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