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Is Persona Down?

SaaSLive status, outages, and incident history

No. Persona is up right now.

Every monitored Persona system is operational as of September 25, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive · 60s while moving

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Persona is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

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Official Persona status page
How we know: the official Persona status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

Persona Component Status

The main Persona systems on this page. All 9 are operational right now.

9operational
API
Operational
Cases
Operational
Dashboard
Operational

6 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Graph, Inquiries & Collections, Reports, Verifications, Webhooks, Workflows.

See all of them free

Component statuses may change independently during partial outages.

Recent Persona Outages & Incidents

Incident history from the official Persona status page, including resolution updates.

Subset of non-US database verifications are experiencing elevated connectivity issuesResolved Jul 23, 2026 · 30 minResolved

Between 20:36 UTC and 21:02 UTC, we experienced elevated connectivity issues affecting a subset of non-US database verifications. This is now resolved. --- [2026-07-23T20:14:18Z] (monitoring) As of 21:02 UTC, we are seeing rate recovery. Monitoring is ongoing. --- [2026-07-23T20:03:57Z] (investigating) As of 20:36 UTC, a subset of non-US database verifications are experiencing elevated connectivity issues. We are actively investigating the issue.

Elevated Latency on Document and Government ID verifications (EU)Resolved Jul 23, 2026 · 8h 9mResolved

Between 10:45am UTC - 16:35pm UTC, and then again between 18:25 UTC - 18:50 UTC, we experienced elevated response times affecting document and government ID verifications in the EU region. The issue is now resolved. --- [2026-07-23T17:54:16Z] (monitoring) We are seeing partial recovery in the EU region, and capacity has improved. We are continuing to monitor the situation. --- [2026-07-23T14:33:35Z] (investigating) We are currently investigating elevated response times affecting document and government ID verifications in the EU region. The issue began at approximately 10:45 UTC.

Elevated Latency on Document verifications and Government ID verificationResolved Jul 21, 2026 · 21h 41mResolved

A fix was applied at 19:15 UTC (July 21st). The issue is now resolved. --- [2026-07-21T23:56:56Z] (monitoring) Between 12:50 and 16:30 UTC (July 21st), we saw elevated response times across government ID and document verifications in the US region. This is now being monitored. A fix was applied at 19:15 UTC (July 21st), and monitoring is ongoing.  --- [2026-07-21T15:08:08Z] (investigating) We're currently investigating elevated response times in the US region, impacting document and government ID verifications. We'll post an update soon.

Persona Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Persona incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed
Aug 8100.00% averageSep 25

Live Persona Outage Reports

Problems reported by engineers using Persona. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Persona problems reported yet.

Something wrong with Persona on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Persona

Is Persona down? Persona reports live availability for 9 components at status.withpersona.com, among them Reports, Dashboard and Verifications. Track Persona outages, degradations and past incidents here, with uptime history and alerts across your SaaS stack.

Over the past 30 days, PulsAPI has measured Persona uptime at 100.00%. Response times, incident history, and SLA tracking for Persona are available on the PulsAPI dashboard.

Persona Status FAQ

Is Persona down right now?

The verdict at the top of this page comes from the latest poll of the official Persona status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if Persona is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Persona recovers.

How do I check Persona uptime history?

PulsAPI tracks Persona uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Persona changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Persona outages?

PulsAPI reads the official Persona status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual Persona components?

Yes. PulsAPI monitors 9 individual Persona components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Persona goes down?

Yes. Create a free account and subscribe to Persona: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Persona to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Persona problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Persona?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Persona plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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