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Is Pexip Down?

SaaSLive status, outages, and incident history

No. Pexip is up right now.

Every monitored Pexip system is operational as of September 25, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive · 60s while moving

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Pexip is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

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Official Pexip status page
How we know: the official Pexip status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

Pexip Component Status

The main Pexip systems on this page. All 20 are operational right now.

20operational
Analytics Portal
Operational
Connect for Google Meet Meetings
Operational
Connect for Google Rooms
Operational

17 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Connect for Microsoft Teams Meetings, Connect for Microsoft Teams Rooms, Connect for Zoom Rooms, Control Center, H.323 Gateway Service, Help Center, My Meeting Video (MMV) soft clients, One-Touch Join, Partner Portal, PSTN access, Skype for Business Gateway Service, Video Systems (Endpoints) » Bring your own carrier, and 5 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Pexip Outages & Incidents

Incident history from the official Pexip status page, including resolution updates.

Cisco Endpoints may fail to receive presentation after latest Cisco software updateResolved Sep 15, 2026 · 19h 59mResolved

This incident has been resolved. --- [2026-09-16T05:44:43.389Z] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-09-15T15:34:52.108Z] (identified) We have identified the issue with the new RoomOS version and have started rolling out a fix. Minor disruption is possible during the rollout, and a small number of calls may be affected. For that reason, the rollout will be carried out outside of business hours in each region. --- [2026-09-15T13:05:32.323Z] (identified) We have identified a change related to how Cisco keeps the presentation channel alive, and are planning an update to adapt to the changes. --- [2026-09-15T12:19:40.084Z] (investigating) Cisco endpoints that are: Registered to the Pexip service AND have been updated to 26.9 or 26.10 May fail to receive Presentation from the far end in calls via Teams CVI or Google Meet Gateway services. Sending presentation is reported to work, and also unblocks the incoming presentation. We recommend you do not update Cisco systems to 26.9 or 26.10 while we investigate. Please roll any affected systems back to 26.8 while we establish the cause.

LDAP Phonebook address change on the Pexip ServiceScheduled for Aug 30, 2026 · 15 minScheduled

The scheduled maintenance has been completed. --- [2026-08-13T08:58:04.290Z] (scheduled) The LDAP Phonebook server address used by Poly/HP and Avaya video endpoints will be updated starting 1 September 2026. The address is changing from api.moon.vp.vc to ldap.vp.vc. For most customers no action is needed for this change. Which systems are affected? Affected systems are Poly/HP and Avaya endpoints configured to use the LDAP Phonebook from the Pexip Service and not provisioned by the Pexip Service. Provisioned systems have already received the new address (ldap.vp.vc) via our provisioning service, so no action is required. What action is required? Customers who do not use provisioning must manually update the LDAP Phonebook server address on affected endpoints from api.moon.vp.vc to ldap.vp.vc.

Pexip Documentation Pages - Slow or UnresponsiveResolved Aug 20, 2026 · 108h 13mResolved

This incident has been resolved. --- [2026-08-21T09:39:40.979Z] (monitoring) The issue has been resolved, and the documentation pages are now accessible again. --- [2026-08-21T07:35:37.907Z] (identified) Our service provider is continuing to work on resolving this issue. The Service Help page (help.pexip.com) has recovered and is now accessible. The Infinity Documentation page (docs.pexip.com) remains unavailable, and we are actively monitoring for a resolution. --- [2026-08-20T02:43:57.184Z] (investigating) Pexip is currently experiencing intermittent outages for both the Service (help.pexip.com) and Infinity (docs.pexip.com) documentation pages. Pages are either slow to load or unresponsive for some users.

Pexip Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Pexip incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed
Aug 8100.00% average · 11 days with incidentsSep 25

Live Pexip Outage Reports

Problems reported by engineers using Pexip. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Pexip problems reported yet.

Something wrong with Pexip on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Pexip

Is Pexip down? Pexip reports live availability for 21 components at status.pexip.com, among them Provisioning, Connect for Microsoft Teams Meetings and Registration. Track Pexip outages, degradations and past incidents here, with uptime history and alerts across your SaaS stack.

Over the past 30 days, PulsAPI has measured Pexip uptime at 100.00%. Response times, incident history, and SLA tracking for Pexip are available on the PulsAPI dashboard.

Pexip Status FAQ

Is Pexip down right now?

The verdict at the top of this page comes from the latest poll of the official Pexip status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if Pexip is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Pexip recovers.

How do I check Pexip uptime history?

PulsAPI tracks Pexip uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Pexip changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Pexip outages?

PulsAPI reads the official Pexip status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual Pexip components?

Yes. PulsAPI monitors 20 individual Pexip components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Pexip goes down?

Yes. Create a free account and subscribe to Pexip: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Pexip to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Pexip problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Pexip?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Pexip plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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