Pexip Outage History

37 incidents recorded over the last 365 days, 27 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Pexip status100.00% uptime history

Every Recorded Pexip Incident

Pexip incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 21, 2026Network Infrastructure Maintenance in EuropeThe Pexip Infrastructure team will be performing maintenance on the core network across our European Points of Presence (PoPs). The PoPs will remain in production throughout the maintenance window. The maintenance may…3h 0mScheduled
Nov 14, 2026Network Infrastructure Maintenance in the United StatesThe Pexip Infrastructure team will be performing maintenance on the core network across our US Points of Presence (PoPs). The PoPs will remain in production throughout the maintenance window. The maintenance may impact…3h 0mScheduled
Nov 4, 2026Call Failures via Singapore PoP - Registered Endpoints and Zoom Guest JoinThe issue has been identified and the outage mitigated. We will continue to monitor the performance of this location.—Investigating
Oct 29, 2026Unexpected disconnections for SIP calls over TCPThis incident has been resolved.1h 45mResolved
Oct 24, 2026Network Infrastructure Maintenance in Tokyo and SydneyThe scheduled maintenance has been completed.3h 0mScheduled
Oct 10, 2026Network Infrastructure Maintenance in SingaporeThe scheduled maintenance has been completed.10h 0mScheduled
Oct 7, 2026Microsoft Teams Guest Join calls may fail to connect from Google Meet hardware devicesThis incident has been resolved.1h 43mResolved
Sep 15, 2026Cisco Endpoints may fail to receive presentation after latest Cisco software updateThis incident has been resolved.19h 59mResolved
Aug 30, 2026LDAP Phonebook address change on the Pexip ServiceThe scheduled maintenance has been completed.15 minScheduled
Aug 20, 2026Pexip Documentation Pages - Slow or UnresponsiveThis incident has been resolved.108h 13mResolved
Aug 14, 2026Usage statistics may be missing in Pexip Control CenterNo further issues have been reported or observed. This incident is now resolved.931h 56mResolved
Aug 1, 2026SIP certificates rotation on the Pexip ServiceThe scheduled maintenance has been completed.15 minScheduled
Jun 30, 2026Emails not being sent from Partner Portal and Control CenterThis incident has been resolved.17h 30mResolved
Jun 8, 2026One-Time Room scheduling unavailable in Outlook Add-InBetween Monday 8 June, 15:15 and Wednesday 10 June, 11:00 (UTC), users were unable to create One-Time Rooms (OTR) using the Pexip Service Outlook Add-In. Personal VMRs and previously scheduled One-Time Rooms were not…0 minResolved
May 30, 2026High Priority Partner Portal MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
May 29, 2026Teams CVI SIP Call Failures in Oregon PoPThis incident has been resolved. Incoming SIP call handling has been restored to its normal operating configuration.2h 46mResolved
May 20, 2026Calls May Appear with a Delay on the Diagnostics Page in Pexip Control CenterThis incident has been resolved.23h 28mResolved
Apr 30, 2026Unknown participant "t8" can appear on a Teams CVI call when a "Teams Consumer" participant joins a Teams meeting.This incident has been resolved.1099h 42mResolved
Apr 28, 2026Some calls from the Pexip app for iOS are ending prematurelyThe issue is now resolved.186h 58mResolved
Apr 22, 2026Intermittent Failures in Microsoft Teams CVI ConnectionsNo further issues have been observed or reported. This incident has been resolved.24h 23mResolved
Apr 20, 2026Pexip Documentation Website OutageThis incident has been resolved.12h 9mResolved
Apr 17, 2026Zoom Rooms trusted join may fail to bypass Teams lobbyThis incident is resolved.12 minResolved
Apr 14, 2026Degraded Quality in Calls from Webex Registered Devices in South AsiaThis incident has been resolved.40h 25mResolved
Apr 14, 2026CVI call failures in USThis incident has been resolved.7h 15mResolved
Apr 8, 2026Pexip mobile app users unable to join one-time virtual meeting rooms from CalendarThis incident has been resolved.139h 44mResolved
Mar 30, 2026Teams SIP Guest Join Fails for Teams Meetings with 15-Digit IDsThis incident has been resolved.1h 24mResolved
Mar 22, 2026Pexip Service MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Mar 20, 2026Zoom Rooms trusted join may fail to bypass Teams lobbyWe have found the issue and resolved it.33 minResolved
Mar 16, 2026Brief Call Connectivity IssueBetween 12:01 and 12:04 UTC on March 17, some calls within the Pexip Service may have experienced failures. The issue has been resolved and the service is operating normally. We will continue to monitor.0 minResolved
Feb 28, 2026Cloud OTJ Service Disruption Affecting M365 MailboxesWe have completed our investigation and found no issues within Pexip Cloud OTJ. Some Microsoft 365 tenants may experience degraded performance caused by mailbox activity from third party applications using the Microsoft…48h 51mResolved
Jan 30, 2026Packet Loss Data Not Available on Control Center Diagnostic PageThis incident has been resolved.6h 12mResolved
Jan 21, 2026LDAP Phonebook Service UnavailableOn 20 January 2026, between 09:55 and 20:25 UTC, HP/Poly endpoints registered to the Pexip Service may have experienced issues accessing the LDAP phonebook directory. The issue was identified as being related to a…-1312 minResolved
Dec 9, 2025Teams CVI -- Untrusted and SIP Guest Join participants can't see each other in meetings.This incident has been resolved.11h 30mResolved
Nov 29, 2025Analytics Portal MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Nov 20, 2025Pexip Documentation Pages UnavailableThis incident has been resolved.3h 19mResolved
Nov 15, 2025Pexip Services Currently UnavailableThis incident has been resolved.8h 16mResolved
Nov 12, 2025SIP Call Failures in Washington PoPThis incident has been resolved.139h 24mResolved

Hear about the next one while it is open

Everything above is a record written after the fact. We can email you when the next Pexip incident opens instead, at the point where knowing still changes what you do.

Free, no password, no card. Unsubscribe in one click.

How to Read This Pexip Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Pexip acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Pexip outage in this window ran 45d 19h, against a mean recovery of 3d 9h. If you depend on Pexip in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.