Plaid Outage History

136 incidents recorded over the last 365 days, 134 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Plaid status97.68% uptime history

Every Recorded Plaid Incident

Plaid incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Aug 24, 2026Elevated API errorsThis issue has been mitigated. We are closely monitoring our systems as we recover.—Investigating
Aug 16, 2026Service Disruption Impacting Navy Federal Credit Union connectionsThe health issue with Navy Federal Credit Union has been resolved3h 37mResolved
Aug 14, 2026Chase Scheduled Maintenance Maintenance has started47h 23mResolved
Aug 12, 2026Service Disruption Impacting Navy Federal Credit Union connectionsThe Navy Federal Credit Union issue has been resolved8h 19mResolved
Aug 7, 2026Chase Scheduled Maintenance Maintenance has started40h 7mResolved
Aug 7, 2026Wells Fargo Scheduled Maintenance Maintenance has started136h 44mResolved
Aug 6, 2026Wells Fargo Scheduled MaintenanceMaintenance has started63h 17mResolved
Aug 5, 2026Delayed Capital One Transactions UpdatesAll Delayed Transactions have now been fully processed.136h 38mResolved
Aug 4, 2026Scheduled maintenance - 08/12Scheduled maintenance is currently in progress. We will provide updates as necessary.176h 35mResolved
Aug 2, 2026Service Disruption Impacting Bank of America connectionsThis incident has been resolved.22h 1mResolved
Aug 1, 2026python SDK degraded on Identity Verification APIsA fix is deployed. This incident has been resolved.1h 22mResolved
Jul 27, 2026Virtual Account perfomance degradation (UK and Europe)This incident has been resolved. Our services have returned to normal operations.16h 6mResolved
Jul 23, 2026Transfer Status Upates DelaysAll impacted ACH and Same-day ACH transfers's status have been updated to posted. They will be marked as settled later today.1h 22mResolved
Jul 23, 2026Payouts/Refunds API degradedThis incident has been resolved.2h 52mResolved
Jul 22, 2026Transaction Updates DelayedThis incident is now resolved. The underlying issue has been fully mitigated, and all delayed default update webhooks have now been delivered. New item connections and their initial and historical transaction webhooks…43h 3mResolved
Jul 17, 2026Link performance degradationThis incident has been resolved.1h 39mResolved
Jul 16, 2026Elevated dashboard.plaid.com error ratesSSO and Google logins in the Plaid Dashboard are now performing as normal.1h 42mResolved
Jul 12, 2026Elevated API errorsThis incident has been resolved.2h 51mResolved
Jul 12, 2026Service Disruption Impacting Chase connectionsThis incident has been resolved.2 minResolved
Jul 11, 2026Service Disruption Impacting Wells Fargo connectionsThis incident has been resolved.19 minResolved
Jul 10, 2026IDV Performance DegradationThis incident has been resolved.2h 53mResolved
Jul 10, 2026Elevated Item add errorsThis incident has been resolved.4h 46mResolved
Jul 10, 2026Service Disruption Impacting Wells Fargo connectionsThis incident has been resolved.3h 18mResolved
Jul 8, 2026Scheduled maintenance - JUL-15: infrastructure upgradesPlaid is planning maintenance from 04:00 - 09:00 UTC on July 15th, 2026. During this window, there may be degradation to the following API endpoints which depend on real-time transactions data. Transactions updates may…628h 5mResolved
Jul 2, 2026Chase Scheduled Maintenance Maintenance has started766h 44mResolved
Jun 26, 2026Scheduled maintenance : 07-01 : MongoDB UpgradePlaid is planning maintenance on Wednesday, July 1st, 2026 from 04:00 UTC - 06:00 UTC. During this window, we expect <5 mins downtime for all API routes.908h 6mResolved
Jun 26, 2026Chase Scheduled Maintenance Maintenance has started915h 13mResolved
Jun 12, 2026Chase Scheduled Maintenance Maintenance has started1245h 17mResolved
Jun 8, 2026Elevated Item add errorsThis incident has been resolved.3 minResolved
Jun 5, 2026Chase Scheduled Maintenance Maintenance has started1414h 5mResolved
Jun 5, 2026Service Disruption Impacting Wells Fargo connectionsThis incident has been resolved.3h 57mResolved
May 29, 2026Chase Scheduled Maintenance 1580h 4mResolved
May 26, 2026Issues retrieving invoices on the Dashboard Billing pageWe experienced problems retrieving invoices on the Billing section of the Plaid dashboard between Thursday, May 21, 2026 12:00 PT - Tuesday, May 26, 2026 15:40 PT. This incident has been resolved.-13 minResolved
May 26, 2026Service Disruption Impacting Chase connectionsThis incident has been resolved.1h 19mResolved
May 26, 2026Service Disruption Impacting Chase connectionsThis incident has been resolved.8 minResolved
May 21, 2026Increased Transactions webhook latencyThis incident has been resolved.4h 53mResolved
May 21, 2026Transaction Updates DelayedThis incident has been resolved.4h 57mResolved
May 14, 2026Elevated API errors on signal/evaluate and protect/computeThis incident has been resolved.2h 0mResolved
May 12, 2026Chase Scheduled Maintenance 1994h 31mResolved
May 10, 2026Dashboard sessions are degradedWe are experiencing elevated error rates on the Plaid Dashboard. We are actively investigating this issue.11 minResolved
May 10, 2026Wells Scheduled Maintenance2059h 14mResolved
May 8, 2026Elevated API errorsThis incident has been resolved.29h 8mResolved
May 8, 2026Elevated dashboard.plaid.com error ratesThis incident has been resolved.29h 46mResolved
May 8, 2026Transaction Updates DelayedThis incident has been resolved.29h 52mResolved
May 4, 2026Service Disruption Impacting Chase connections0 minResolved
May 4, 2026Service Disruption Impacting Wells Fargo connections0 minResolved
May 4, 2026Service Disruption Impacting Chase connections0 minResolved
May 4, 2026Service Disruption Impacting Chase connections2 minResolved
May 4, 2026Elevated API errors2188h 37mResolved
Apr 30, 2026Dashboard widgets appearing as dark variantsThis incident has been resolved.1h 1mResolved
Apr 30, 2026Dashboard widgets appearing as dark variantsThis incident has been resolved.1h 1mResolved
Apr 29, 2026Elevated API errorsThis incident has been resolved.17 minResolved
Apr 29, 2026Elevated API errorsThis incident has been resolved.44 minResolved
Apr 23, 2026IDV DowntimeThis incident has been resolved.25 minResolved
Apr 23, 2026IDV DowntimeThis incident has been resolved.25 minResolved
Apr 23, 2026Transaction Updates DelayedThis incident has been resolved.7h 25mResolved
Apr 23, 2026Transaction Updates DelayedThis incident has been resolved.7h 25mResolved
Apr 22, 2026Service Disruption Impacting Wells Fargo connectionsThis incident has been resolved.-10 minResolved
Apr 22, 2026Service Disruption Impacting Wells Fargo connectionsThis incident has been resolved.12 minResolved
Apr 21, 2026Elevated API errorsThis incident has been resolved.0 minResolved
Apr 19, 2026Service Disruption Impacting Chase connectionsChase has resolved the issue impacting Item adds.9h 1mResolved
Apr 19, 2026Service Disruption Impacting Chase connectionsChase has resolved the issue impacting Item adds.9h 30mResolved
Apr 18, 2026Elevated Link errorsWe experienced degraded performance with Link. Some Link users missed their text messages. The issue has been mitigated.4h 2mResolved
Apr 18, 2026Elevated Link errorsWe experienced degraded performance with Link. Some Link users missed their text messages. The issue has been mitigated.6h 17mResolved
Apr 14, 2026Incorrect data in Link Analytics error rate chartWe've identified an issue with Link Analytics chart in Dashboard where it is incorrectly showing 100% since March 31. We are actively investigating this issue.2663h 2mResolved
Apr 1, 2026Increased Transactions webhook latencyThis incident has been resolved.5 minResolved
Apr 1, 2026Increased Transactions webhook latencyThis incident has been resolved.37 minResolved
Apr 1, 2026Transaction Updates DelayedThis incident has been resolved.9h 20mResolved
Apr 1, 2026Scheduled maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Mar 31, 2026Elevated API errorsThe issue has been resolved. We are continuing to monitor. Please retry any failed /user/* requests.1h 31mResolved
Mar 31, 2026Elevated API errorsThe issue has been resolved. We are continuing to monitor. Please retry any failed /user/* requests.1h 31mResolved
Mar 30, 2026Service Disruption Impacting Wells Fargo connectionsThis incident has been resolved.1h 9mResolved
Mar 30, 2026Service Disruption Impacting Wells Fargo connectionsThis incident has been resolved.2h 2mResolved
Mar 27, 2026Elevated dashboard error ratesThis incident has been resolved.4h 20mResolved
Mar 27, 2026Elevated dashboard error ratesThis incident has been resolved.4h 20mResolved
Mar 26, 2026Elevated dashboard error ratesThis incident has been resolved.38 minResolved
Mar 26, 2026Elevated dashboard error ratesThis incident has been resolved.39 minResolved
Mar 19, 2026IDV DowntimeIdentity Verification experienced downtime today from ~7:33-7:55am PT. This applies to IDV sessions. This incident has been resolved.-34 minResolved
Mar 19, 2026IDV DowntimeIdentity Verification experienced downtime today from ~7:33-7:55am PT. This applies to IDV sessions. This incident has been resolved.0 minResolved
Mar 13, 2026Service Disruption Impacting Fidelity and Fidelity NetBenefit connectionsThe issue affecting connections to Fidelity and Fidelity NetBenefits has been resolved. Item adds and API requests through Plaid have returned to normal operation. We will continue to monitor to ensure stability.1h 9mResolved
Mar 13, 2026Service Disruption Impacting Fidelity and Fidelity NetBenefit connectionsThe issue affecting connections to Fidelity and Fidelity NetBenefits has been resolved. Item adds and API requests through Plaid have returned to normal operation. We will continue to monitor to ensure stability.1h 9mResolved
Mar 9, 2026API downtimeThis incident has been resolved.1h 30mResolved
Mar 9, 2026API downtimeThis incident has been resolved.1h 30mResolved
Mar 6, 2026Service Disruption Impacting Wells Fargo connectionsThis incident has been resolved.3h 7mResolved
Mar 6, 2026Service Disruption Impacting Wells Fargo connectionsThis incident has been resolved.3h 18mResolved
Mar 3, 2026Transfer API degradationThis incident has been resolved.4h 55mResolved
Mar 3, 2026Transfer API degradationThis incident has been resolved.4h 55mResolved
Mar 3, 2026Transfer API degradationThis incident has been resolved.3h 13mResolved
Mar 3, 2026Transfer API degradationThis incident has been resolved.3h 13mResolved
Feb 24, 2026Plaid API ErrorsPlaid experienced significant API errors from 4:52PM PT to 5:05PM PT, resulting in failures for users linking new items and 500 statuses for attempts to fetch balances for previously linked accounts. The issue has now…-3568662 minResolved
Feb 24, 2026Scotiabank API ErrorsThis incident has been resolved.-3577771 minResolved
Feb 24, 2026Item add errorsItem adds experienced significantly elevated failure rates due to an internal infrastructure issue. Item adds have since recovered.-3528550 minResolved
Feb 24, 2026Link and API errorsThis incident has been resolved.-3535716 minResolved
Feb 24, 2026Item remove errorsThis incident has been resolved.-3496778 minResolved
Feb 24, 2026Elevated Item Add latency and error ratesThis incident has been resolved-3492901 minResolved
Feb 24, 2026Instant Payment Transfer Rails Unavailable And Delayed ACH ProcessingWe think the impact from the issue is over.19 minResolved
Feb 11, 2026Service Disruption Impact Chase CustomersChase is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Chase has resolved the issue.-1412 minResolved
Feb 11, 2026Service Disruption Impacting Chase connectionsThis incident has been resolved53 minResolved
Feb 5, 2026Link performance degradationThis incident has been resolved.59 minResolved
Jan 30, 2026Elevated dashboard error ratesThis incident has been resolved.16 minResolved
Jan 30, 2026Service Disruption Impacting Citibank connectionsThis incident has been resolved.32 minResolved
Jan 26, 2026Service Disruption Impacting Chase connectionsThis incident has been resolved.0 minResolved
Jan 15, 2026Instant Payment Transfer Rails DelayInstant payment processing is now fully recovered.2h 3mResolved
Jan 11, 2026Instant Payment Transfer Rails Unavailable And Delayed ACH ProcessingThis incident has been resolved.53 minResolved
Dec 12, 2025Service Disruption Impacting Chase connectionsThis incident has been resolved.12h 50mResolved
Dec 11, 2025IDV Dashboard DowntimeThis incident has been resolved.1h 10mResolved
Dec 5, 2025Service Disruption Impacting Chime connectionsThis incident has been resolved.23 minResolved
Dec 5, 2025CRA report generation degradationThis incident has been resolved.51 minResolved
Dec 4, 2025Degraded Institution AlertingWe think the impact from the issue is over.41 minResolved
Dec 1, 2025Link performance degradationThis incident has been resolved.7h 55mResolved
Nov 20, 2025Elevated Plaid Check (CRA) API errorsThis incident has been resolved.2h 27mResolved
Nov 19, 2025Link performance degradationThis incident has been resolved.3h 45mResolved
Nov 18, 2025Elevated dashboard error ratesThis incident has been resolved.2h 39mResolved
Nov 12, 2025Elevated Identity Verification error ratesThis issue has been resolved. We will continue monitoring.27 minResolved
Nov 10, 2025Elevated dashboard sign-in and sign-up error ratesWe experienced elevated error rates on sign-ins and sign-ups between Monday, November 10, 2025 from 8:16 PT - Monday, November 10, 2025 from 9:02 PT. This incident has been resolved.-328 minResolved
Nov 5, 2025Dashboard is downWe have fixed the issue and are actively monitoring16 minResolved
Nov 2, 2025Service Disruption Impacting Chase connectionsThis incident has been resolved.9h 29mResolved
Oct 29, 2025API downtimeThis incident has been resolved.1h 1mResolved
Oct 29, 2025Service Disruption Impacting Capital One connectionsThis incident has been resolved.15 minResolved
Oct 29, 2025Elevated Virtual Accounts Failure RatesBetween 12:55 and 13:05 GMT, one of our banking partners experienced a brief service interruption. Full service was restored by 1:05pm. Payins via Payment Initiation and payouts/refunds experienced elevated failure…-100 minResolved
Oct 28, 2025Elevated dashboard institutions error ratesWe think the impact from the issue is over.10h 4mResolved
Oct 28, 2025Service Disruption Impacting Chase connectionsThis incident has been resolved.38 minResolved
Oct 27, 2025Service Disruption Impacting Wells Fargo connectionsThis incident has been resolved.8 minResolved
Oct 21, 2025Transfer API degradationThis incident has been resolved.15h 40mResolved
Oct 20, 2025Payment Initiation API DegradationThis incident has been resolved, Payment Initiation API is fully functional. Status updates for earlier payments affected by the incident may still be delayed and will be updated shortly.13h 7mResolved
Oct 20, 2025User API degradationThis incident has been resolved.19h 27mResolved
Oct 20, 2025Plaid Portal DegradationThis incident has been resolved.4h 39mResolved
Oct 20, 2025AWS OutageThis incident has been resolved.23h 50mResolved
Oct 20, 2025CRA API DegradationThis incident has been resolved.21h 20mResolved
Oct 20, 2025Payment Initiation API DegradationThis incident has been resolved.4h 10mResolved
Oct 20, 2025Elevated Signal errorsThis incident has been resolved.25h 1mResolved
Oct 20, 2025Elevated dashboard error ratesThis incident has been resolved.25h 19mResolved
Oct 20, 2025Transaction Updates DelayedThis incident has been resolved.54h 26mResolved
Oct 20, 2025IDV DowntimeThis incident has been resolved.13h 22mResolved
Oct 20, 2025Elevated dashboard.plaid.com error ratesThis incident has been resolved.1h 51mResolved
Oct 20, 2025Link performance degradationThis incident has been resolved.33h 25mResolved

How to Read This Plaid Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Plaid acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Plaid outage in this window ran 110d 23h, against a mean recovery of 5d 23h. If you depend on Plaid in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.