PowerSchool Products Outage History

177 incidents recorded over the last 365 days, 69 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded PowerSchool Products Incident

PowerSchool Products incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 15, 2026Special Programs MaintenancePowerSchool will be performing system maintenance on Special Programs, which includes monthly server restart. System availability will be limited during the maintenance window.13h 0mScheduled
Nov 14, 2026PowerSchool SIS Full VM Restart to Complete OS PatchingPowerSchool is performing system maintenance on PowerSchool SIS, which includes a full VM restart to complete OS patching. During the maintenance window, the application will be accessible most of the time. However…18h 0mScheduled
Nov 13, 2026PowerSchool SIS Scheduled MaintenancePowerSchool will be performing scheduled maintenance on the PowerSchool SIS. Please note that system availability will be limited during this time. Please note that this maintenance will impact a subset of customers who…2h 0mScheduled
Nov 12, 2026PowerSchool SIS Scheduled Maintenance - November 12, 2026PowerSchool will be performing scheduled maintenance on the PowerSchool SIS. Please note that system availability will be limited during this time. Please note that this maintenance will impact a subset of customers who…2h 0mScheduled
Nov 12, 2026PowerSchool SIS MaintenancePowerSchool will be performing scheduled maintenance on the PowerSchool SIS. Please note that system availability will be limited during this time. Please note that this maintenance will impact a subset of customers who…2h 0mScheduled
Nov 12, 2026PowerSchool SIS Scheduled MaintenancePowerSchool will be performing scheduled maintenance on the PowerSchool SIS. Please note that system availability will be limited during this time. Please note that this maintenance will impact a subset of customers who…2h 0mScheduled
Nov 8, 2026Infrastructure Firewall MaintenancePowerSchool is performing emergency firewall maintenance on PowerSchool eSchoolPlus SIS, eFinancePlus, and BusinessPlus, including a firewall firmware upgrade to address CVEs and enhance OS hardening. No downtime is…5h 30mScheduled
Nov 8, 2026PowerSchool SIS State/Provincial Reporting Version 26.11.1.0 UpgradeWe are updating PowerSchool SIS State/Provincial Reporting Content to version 26.11.1.0. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability…9h 0mScheduled
Nov 7, 2026BusinessPlus MaintenanceThe PowerSchool team is conducting a Full VM restart to complete OS patching on your BusinessPlus Production server. Customers may experience downtime during the maintenance window. To prepare for the upcoming OS…13h 0mScheduled
Nov 7, 2026OS Patching Reboot for PowerSchool eSchoolPlus SIS, eFinancePlus, and Cognos ServersPowerSchool is performing OS patching reboot for PowerSchool eSchoolPlus SIS, eFinancePlus, and Cognos servers. The application will be unavailable for most of the maintenance window. This maintenance will impact…2h 0mScheduled
Nov 6, 2026Special Programs MaintenancePowerSchool is performing system maintenance on Special Programs. During the maintenance window, Friday, November 6, 2026, from 6:00 PM to Saturday, November 7, 2026, at 6:00 AM local time, the application will remain…12h 0mScheduled
Nov 5, 2026MyPowerHub 26.11.0.0 Release NotificationScheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Nov 4, 2026HigherEd - functionality issuesOur teams have identified the cause of the search-related issues affecting HigherEd and are actively testing a fix. The affected functionality may continue to experience degraded performance while this work is…—Investigating
Nov 4, 2026PowerSchool SIS - unable to accessThe issue reported for PowerSchool SIS has been resolved and this incident has been closed.4h 30mResolved
Nov 2, 2026Performance Matters OLA Secure - SSO Access IssueThe issue affecting Performance Matters OLA Secure has been resolved, and normal service has been restored. We appreciate your patience and understanding as our teams worked to resolve this issue.2h 11mResolved
Nov 2, 2026SmartFindExpress Mobile App LoginThe issue reported for SmartFind Express has been resolved and this incident has been closed.23h 44mResolved
Nov 2, 2026eFinancePlus and eSchoolPlus - SFTP ErrorThe issue affecting SFTP services has been resolved, and services have been restored. We appreciate your patience while our teams worked to resolve this issue.7h 12mResolved
Nov 1, 2026BusinessPlus SQL Server MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.30 minScheduled
Nov 1, 2026PowerSchool SIS State/Provincial Reporting Version 26.10.2.0 UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Oct 31, 2026Performance Matters Assessment Version 26.10.0.0 UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Oct 31, 2026PowerSchool eSchoolPlus SIS Version 26.10.0.0 UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary.12h 0mScheduled
Oct 30, 2026eFinancePlus Version 23.10.38.0 and 25.7.17.0 UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary.8h 30mScheduled
Oct 29, 2026SchoolMessenger Communicate - login issueThe SAML (SSO) and MFA authentication issues affecting SchoolMessenger Communicate have been resolved. Our teams have completed remediation and monitored the environment to confirm service stability. We appreciate your…7h 4mResolved
Oct 29, 2026PowerSchool SIS State/Provincial Reporting Version 26.10.2.0 UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Oct 29, 2026MyPowerHub 26.10.3.0 Release NotificationScheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Oct 28, 2026PowerSchool SIS Full VM Restart to Complete OS PatchingScheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Oct 27, 2026Emergency Maintenance – .NET Security UpdatePowerSchool will perform emergency maintenance from 8:00 PM to 10:00 PM PST to apply security patches. We appreciate your patience during this maintenance window.2h 0mScheduled
Oct 27, 2026Emergency Maintenance Impacting Select PowerSchool ServicesScheduled maintenance is currently in progress. We will provide updates as necessary.30 minScheduled
Oct 27, 2026Emergency Maintenance – .NET Security UpdatePowerSchool will perform emergency maintenance from 8:00 PM to 10:00 PM PST to apply security patches. We appreciate your patience during this maintenance window.2h 0mScheduled
Oct 27, 2026Emergency Maintenance – .NET Security UpdateScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 26, 2026PowerSchool SIS State/Provincial Reporting Escalation 26.10.1.2 ReleaseScheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Oct 25, 2026PowerSchool SIS Core 26.10.0.1 Release UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary.12h 0mScheduled
Oct 25, 2026PowerSchool SIS Advanced Reports 26.9.0.0 UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary.12h 0mScheduled
Oct 24, 2026PowerSchool SIS Network Load Balancer maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Oct 23, 2026Support Chat UnavailableThe issue reported for Salesforce chat support has been resolved and this incident has been closed.4h 46mResolved
Oct 23, 2026PowerSchool SIS Core 26.10.0.1 Release UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Oct 22, 2026PowerSchool eSchoolPlus SIS - intermittent slownessThe issue affecting attendance functionality in the PowerSchool eSchoolPlus SIS East Region has been resolved. Service performance has remained stable following the deployment of the fix, and we have confirmed normal…4h 22mResolved
Oct 22, 2026MyPowerHub 26.10.2.0 Release NotificationScheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Oct 21, 2026Investigating - Critical PHP VulnerabilitiesBehavior Support and NeverSkip have now been patched. With these updates complete, all affected PowerSchool products have now been successfully patched.69h 17mResolved
Oct 20, 2026eFinancePlus Attachment Access IssueService functionality has been restored and the issue has been resolved. We are no longer observing any customer impact and the environment is operating normally.1h 10mResolved
Oct 19, 2026Enrollment Express and Ecollect Forms Version 26.10.0.0 upgradeScheduled maintenance is currently in progress. We will provide updates as necessary.12h 0mScheduled
Oct 18, 2026Atrieve MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 18, 2026PowerSchool SIS State/Provincial Reporting Version 26.10.1.0 UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Oct 17, 2026BusinessPlus MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.13h 0mScheduled
Oct 17, 2026eFinancePlus MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.28h 50mScheduled
Oct 17, 2026PowerSchool eSchoolPlus SIS Version 26.9.1.0 UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary.12h 0mScheduled
Oct 17, 2026Special Programs Version 26.10.0.0 UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary.8h 30mScheduled
Oct 16, 2026Analytics & Insights UIHN_26.6.2.0 UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Oct 16, 2026PowerSchool SIS Core 26.10.0.0 Release UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Oct 15, 2026PowerSchool SIS State/Provincial Reporting Version 26.10.1.0 Early DeploymentScheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Oct 15, 2026MyPowerHub 26.10.1.0 Release NotificationScheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Oct 13, 2026Investigating - Login IssuesThe issue causing Error 15 messages for some customers has been resolved. Validation with the majority of impacted customers confirms that services have been restored and are operating normally across affected products…2h 28mResolved
Oct 12, 2026Some Customers Experiencing Issues Accessing Atrieve ServicesThe issue affecting access to Atrieve has been resolved. Service was restored at approximately 4:05 PM EST, and we have received confirmation from the impacted customers that they are able to successfully access and use…1h 51mResolved
Oct 12, 2026Atrieve MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Oct 12, 2026PowerSchool SIS State/Provincial Reporting Escalation 26.9.3.1 ReleaseScheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Oct 10, 2026PowerSchool SIS and Advanced Reports Full VM Restart to Complete OS PatchingScheduled maintenance is currently in progress. We will provide updates as necessary.18h 0mScheduled
Oct 10, 2026Atrieve MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Oct 10, 2026Naviance MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 10, 2026Special Programs MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 9, 2026PowerSchool SIS Full VM Restart to Complete OS PatchingScheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Oct 5, 2026Performance Matters - Degraded Application PerformanceThe issue reported for Performance Matters has been resolved and this incident has been closed.23h 6mResolved
Oct 5, 2026PowerSchool SIS State/Provincial Reporting Version 26.9.3.0 UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Oct 3, 2026BusinessPlus MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.13h 0mScheduled
Oct 3, 2026eFinancePlus Version 23.10.37.0 and 25.7.16.0 UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary.10h 0mScheduled
Oct 3, 2026OS Patching Reboot for eSchoolPlus, eFinancePlus, and Cognos ServersScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 1, 2026PowerSchool SIS State/Provincial Reporting Version 26.9.3.0 Upgrade Early DeploymentScheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Sep 30, 2026Analytics Dashboard (A&I)The issue affecting Analytics & Insights (A&I) has been resolved, and services have returned to normal operation. Our team has restored functionality and continues to monitor the environment to ensure stability. We…2h 51mResolved
Sep 29, 2026System Maintenance - Document ManagementScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Sep 26, 2026PowerSchool eSchoolPlus SIS Version 26.9.0.0 UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary.12h 0mScheduled
Sep 24, 2026Analytics & Insights (A&I) - Degraded PerformanceOur review of platform performance and customer impact indicates that Analytics & Insights appears to be operating normally at this time. The team is no longer observing the behavior associated with the previously…93h 8mResolved
Sep 24, 2026Connected Intelligence (CI) - Degraded PerformanceThe issue affecting Connected Intelligence has been resolved. Following continued monitoring and validation, the team is no longer observing the performance degradation or query failures associated with this incident…93h 17mResolved
Sep 24, 2026Maintenance Notification - PowerSchool eSchoolPlus SISScheduled maintenance is currently in progress. We will provide updates as necessary.10 minScheduled
Sep 24, 2026Performance Matters Assessment Version 26.9.0.0 UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary.6h 30mScheduled
Sep 24, 2026MyPowerHub Release NotificationScheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Sep 19, 2026PowerSchool SIS State/Provincial Reporting Version 26.9.2.0 UpgradeThe scheduled maintenance has been completed.9h 0mScheduled
Sep 19, 2026PowerSchool eSchoolPlus SIS Version 26.8.1.0 UpgradeThe scheduled maintenance has been completed.12h 0mScheduled
Sep 19, 2026eFinancePlus Version 23.10.36.1 and 25.7.15.1 UpgradeThe scheduled maintenance has been completed.12h 0mScheduled
Sep 19, 2026Special Programs Version 26.9.0.0 UpgradeThe scheduled maintenance has been completed.8h 30mScheduled
Sep 19, 2026A&I Maintenance Release UIHN_26.6.1.0 NotificationScheduled maintenance is currently in progress. We will provide updates as necessary.48h 30mScheduled
Sep 17, 2026MyPowerHub 26.9.2.0 Release NotificationThe scheduled maintenance has been completed.5h 0mScheduled
Sep 16, 2026Atrieve ADS Service InterruptionAtrieve services have remained stable following the deployment of the production fix, and monitoring has confirmed that critical functionality is operating as expected. This incident has been resolved. We appreciate…6h 38mResolved
Sep 16, 2026Customer Central and PowerSchool Assistant - Intermittent AvailabilitySalesforce has confirmed the service disruption has been resolved, and PowerSchool has observed stable performance and normal functionality for Customer Central and PowerSchool Assistant. Salesforce reports that…6h 58mResolved
Sep 14, 2026Atrieve ADS Service InterruptionService has been restored, and the Atrieve Automated Dispatching System (ADS) is operating normally. Our team has completed remediation actions and has confirmed that system functionality has returned to expected…3h 6mResolved
Sep 14, 2026PowerSchool SIS State/Provincial Reporting Escalation 26.9.1.1. ReleaseThe scheduled maintenance has been completed.9h 0mScheduled
Sep 12, 2026PowerSchool SIS Full VM Restart to Complete OS PatchingThe scheduled maintenance has been completed.18h 0mScheduled
Sep 12, 2026Special Programs Maintenance - September 12, 2026The scheduled maintenance has been completed.2h 0mScheduled
Sep 12, 2026Enrollment Version 26.9.0.0 UpgradeThe scheduled maintenance has been completed.4h 0mScheduled
Sep 11, 2026PowerSchool SIS Full VM Restart to Complete OS PatchingThe scheduled maintenance has been completed.9h 0mScheduled
Sep 8, 2026Enrollment Express and Ecollect Forms Version 26.9.0.0 upgradeThe scheduled maintenance has been completed.12h 0mScheduled
Sep 6, 2026PowerSchool SIS State/Provincial Reporting Version 26.9.1.0 UpgradeThe scheduled maintenance has been completed.9h 0mScheduled
Sep 5, 2026BusinessPlus Maintenance - September 04, 2026The scheduled maintenance has been completed.13h 0mScheduled
Sep 5, 2026eFinancePlus Version 23.10.36.0 and 25.7.15.0 UpgradeThe scheduled maintenance has been completed.10h 0mScheduled
Sep 5, 2026OS Patching Reboot for eFinancePlus, and Cognos ServersThe scheduled maintenance has been completed.2h 0mScheduled
Sep 3, 2026Intermittent Errors When Navigating SchoologyThe issue has been resolved, and users should now be able to access and navigate the platform normally. We apologize for any inconvenience this may have caused and appreciate your patience. If you continue to…42 minResolved
Sep 3, 2026PowerSchool SIS State/Provincial Reporting Version 26.9.1.0 Upgrade Early DeploymentThe scheduled maintenance has been completed.9h 0mScheduled
Sep 1, 2026Naviance Production Database Migration MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Aug 31, 2026504 Error MessagesThe issue has been resolved. Services have been fully restored, and the platform is operating normally. All affected functionality is now available, and system performance has returned to expected levels. If you…17h 28mResolved
Aug 30, 2026PowerSchool SIS State/Provincial Reporting Version 26.8.2.0 UpgradeThe scheduled maintenance has been completed.9h 0mScheduled
Aug 27, 2026PowerSchool eSchoolPlus SIS - access errorThe issue affecting access to eSchoolPlus this morning, related to the 26.8.0.0 release, has been resolved. Service has been restored for impacted customers. If you're still experiencing issues, please contact…1h 5mResolved
Aug 27, 2026Connected Intelligence: Enrollment Data Reload – Planned Maintenance NoticeThe scheduled maintenance has been completed.26h 0mScheduled
Aug 24, 2026PowerSchool SIS State/Provincial Reporting Escalation 26.8.2.1 ReleaseThe scheduled maintenance has been completed.9h 0mScheduled
Aug 23, 2026Connected Intelligence: Enrollment Data Reload - Planned Maintenance NoticeThe scheduled maintenance has been completed.30h 0mScheduled
Aug 22, 2026Performance Matters Version 26.8.0.0 UpgradeThe scheduled maintenance has been completed.6h 0mScheduled
Aug 22, 2026Special Programs Version 26.8.0.0 UpgradeThe scheduled maintenance has been completed.8h 30mScheduled
Aug 20, 2026Third-party app re-authorization in SchoologyThe issue reported for Schoology has been resolved and this incident has been closed.17h 14mResolved
Aug 20, 2026Investigating Issues Accessing eFPA fix was successfully deployed to address the issue affecting eFinancePlus. Following a period of monitoring, application performance and functionality have remained stable and are operating as expected. We appreciate…1h 33mResolved
Aug 20, 2026PowerSchool SIS State/Provincial Reporting Version 26.8.2.0 Early DeploymentThe scheduled maintenance has been completed.9h 0mScheduled
Aug 20, 2026MyPowerHub 26.8.2.0 Release NotificationThe scheduled maintenance has been completed.5h 0mScheduled
Aug 19, 2026Atrieve - unable to accessLogin and performance issues reported by some Atrieve customers have subsided, and users are able to access Atrieve normally. We appreciate your patience. If you continue to experience issues, please contact Support.4h 0mResolved
Aug 18, 2026Connected Intelligence 26.7.0.0 ReleaseThe scheduled maintenance has been completed.4h 0mScheduled
Aug 18, 2026Connected Intelligence: Enrollment Data Reload – Planned Maintenance NoticeThe scheduled maintenance has been completed.26h 0mScheduled
Aug 15, 2026BusinessPlus MaintenanceThe scheduled maintenance has been completed.13h 0mScheduled
Aug 11, 2026Investigating Service Degradation Across Multiple ProductsThe issue impacting multiple products has been resolved. Service has been restored, and monitoring confirms platform stability.1h 50mResolved
Aug 10, 2026Unable to login to Atrieve WebThe issue reported for Atrieve Web has been resolved and this incident has been closed.19h 53mResolved
Aug 10, 2026PowerSchool SIS State/Provincial Reporting Version 26.8.1.0 UpgradeThe scheduled maintenance has been completed.9h 0mScheduled
Aug 8, 2026PowerSchool SIS Full VM Restart to Complete OS PatchingThe scheduled maintenance has been completed.18h 0mScheduled
Aug 8, 2026Special Programs MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Aug 8, 2026PowerSchool eSchoolPlus SIS Version 26.7.1.0 UpgradeThe scheduled maintenance has been completed.12h 0mScheduled
Aug 7, 2026PowerSchool SIS Full VM Restart to Complete OS PatchingThe scheduled maintenance has been completed.9h 0mScheduled
Aug 6, 2026MyPowerHub 26.8.0.0 Release NotificationThe scheduled maintenance has been completed.5h 0mScheduled
Aug 3, 2026CMP / Ecollect Forms - 504 Gateway Timeout in Parent PortalThe issue reported for Ecollect Forms within the Parent Portal has been resolved and this incident has been closed.14h 53mResolved
Aug 1, 2026PowerSchool SIS, Analytics & Insights, Enrollment, Special Programs, and Allovue Infrastructure Firewall MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Aug 1, 2026Professional Learning Scheduled MaintenanceThe scheduled maintenance has been completed.12h 0mScheduled
Aug 1, 2026BusinessPlus MaintenanceThe scheduled maintenance has been completed.13h 0mScheduled
Aug 1, 2026eFinancePlus Version 23.10.35.0 and 25.7.14.0 Upgrade - July 31, 2026The scheduled maintenance has been completed.10h 0mScheduled
Aug 1, 2026PowerSchool eSchoolPlus SIS Version 26.7.0.0 UpgradeThe scheduled maintenance has been completed.10h 0mScheduled
Aug 1, 2026OS Patching Reboot for eFinancePlus, eSchoolPlus SIS, and Cognos ServersThe scheduled maintenance has been completed.2h 0mScheduled
Jul 30, 2026PowerSchool SIS State/Provincial Reporting Escalation 26.7.3.1 ReleaseThe scheduled maintenance has been completed.9h 0mScheduled
Jul 30, 2026MyPowerHub 26.7.4.0 Release NotificationThe scheduled maintenance has been completed.5h 0mScheduled
Jul 29, 2026Analytics & Insights MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Jul 26, 2026PowerSchool SIS Core 26.7.0.0 Release UpgradeThe scheduled maintenance has been completed.12h 0mScheduled
Jul 26, 2026PowerSchool SIS State/Provincial Reporting Version 26.7.3.0 UpgradeThe scheduled maintenance has been completed.9h 0mScheduled
Jul 25, 2026Professional Learning Scheduled MaintenanceThe scheduled maintenance has been completed.10h 0mScheduled
Jul 25, 2026PowerSchool SIS Enterprise Reporting MaintenanceThe scheduled maintenance has been completed.12h 0mScheduled
Jul 13, 2026Multiple Unified Talent Products - ImportsThe reported issue has been resolved and this incident has been closed.18h 49mResolved
Jun 29, 2026PowerSchool Customer Central - Registration and Case CreationThe issue reported for PowerSchool Customer Central has been resolved and this incident has been closed38h 54mResolved
Jun 29, 2026PowerSchool SIS Scheduled MaintenancePowerSchool will be performing scheduled maintenance on the PowerSchool SIS. This maintenance will impact a subset of customers who have been notified via a TechNote. During the maintenance window, the application will…12h 0mScheduled
Jun 26, 2026Document Management - Report Card GenerationThis incident has been resolved.18h 3mResolved
Jun 24, 2026HigherEd - unable to accessThis incident has been resolved.7h 5mResolved
Jun 24, 2026SchoolSpring Job Board - unable to accessThis incident has been resolved.7h 42mResolved
Jun 18, 2026Connected Intelligence - Enrollment Data Replication StoppedA full data reload has been completed, and all Enrollment data has been validated for accuracy. Replication is now active, and new Enrollment data is flowing into Connected Intelligence as expected.71h 52mResolved
May 29, 2026Multiple Products - Users are encountering issues accessing Enrollment, PowerSchool eSchoolPlus SIS, eFinancePlus, EnrollmentExpress/Ecollect, PowerSchool SIS, Special Programs.The reported issue has been resolved and this incident has been closed.4h 2mResolved
May 28, 2026Multiple Products - Users are encountering issues accessing Enrollment, PowerSchool eSchoolPlus SIS, eFinancePlus, EnrollmentExpress/Ecollect, PowerSchool SIS, Special Programs.This incident has been resolved.1h 44mResolved
May 24, 2026Atrieve - Users Unable To Access AtrieveThe issue reported for Atrieve has been resolved and this incident has been closed.20h 3mResolved
May 18, 2026eFinancePlus users encountering errors when logging in to eFinancePlusThis incident has been resolved.1h 29mResolved
May 18, 2026BusinessPlus users encountering errors when logging into BusinessPlusThis incident has been resolved.1h 31mResolved
May 18, 2026PowerSchool eSchoolPlus SIS Users Encountering Errors When Logging Into eSchoolPlusThis incident has been resolved.1h 42mResolved
May 13, 2026PowerSchool SIS - Users hosted in west region are unable to access PS SISThis incident has been resolved.21h 36mResolved
May 13, 2026Atrieve - unable to log in and experiencing performance issuesThis incident has been resolved.21h 3mResolved
May 11, 2026HigherEd - Users are unable login to Employee RecordsThe issue reported for HigherEd Employee Records has been resolved and this incident has been closed3h 32mResolved
Apr 27, 2026PowerSchool Higher Ed Applicant Tracking System Users Encountering and Error When Attempting to Log InThis incident has been resolved.7h 50mResolved
Apr 24, 2026PowerSchool eSchoolPlus SIS Users Encountering Errors When Logging Into eSchoolPlusThis incident has been resolved.5h 40mResolved
Mar 30, 2026Performance Matters - Users may be unable to load the Unify Portal or access the right hand menuThe issue reported for Performance matters has been resolved and this incident has been closed3h 50mResolved
Mar 26, 2026Special Programs - Outage in East RegionThe issue reported for Special Programs has been resolved and this incident has been closed25h 25mResolved
Mar 20, 2026PowerSchool SIS - Users hosted in Azure East region are unable to access PS SISThe issue reported for PowerSchool SIS has been resolved and this incident has been closed67h 8mResolved
Mar 5, 2026Schoology - Google, OneDrive Integration OutageThe issue reported for Schoology has been resolved and this incident has been closed17h 38mResolved
Mar 5, 2026Curriculum & Instructions - Search Functionality IssueThe issue reported for Curriculum & Instructions has been resolved and this incident has been closed9h 13mResolved
Feb 18, 2026Atrieve - Users are unable to access Atrieve and Atrieve Web.The issue reported for Atrieve has been resolved and this incident has been closed3h 45mResolved
Feb 17, 2026Multiple PowerSchool Products experiencing functionality issuesThe issue reported for multiple PowerSchool products has been resolved and this incident has been closed20h 5mResolved
Feb 4, 2026eFinancePlus - unable to see menu bar itemsThe issue reported for eFinancePlus has been resolved and this incident has been closed4h 3mResolved
Feb 3, 2026PowerSchool SIS - Users are unable to access applicationThe issue affecting PowerSchool SIS has been resolved. All services are functional now, and this incident has been closed.18h 27mResolved
Feb 2, 2026Atrieve - Web Application is down on one hostThe issue reported for Atrieve has been resolved and this incident has been closed50 minResolved
Jan 22, 2026Multiple PS products - Users are unable to log into application via MFA due to ongoing Microsoft 365 outageThe issue has been resolved. All services are functional now, and this incident has been closed.14h 16mResolved
Jan 20, 2026Atrieve - Multiple customers in Alberta & British Colombia are unable to access the applicationAll impacted customers have confirmed that they are now able to access Atrieve without any issues. We are considering the issue to be fully resolved and will proceed with closing this incident1h 48mResolved
Jan 15, 2026SchoolMessenger Communicate: Email broadcast delays for Multiple CustomersThe issue reported for SchoolMessenger Communicate has been resolved and this incident has been closed.91h 3mResolved
Jan 6, 2026PowerSchool SIS - Several users reporting application outageThe issue reported for PowerSchool SIS has been resolved and this incident has been closed2h 34mResolved
Dec 19, 2025SchoolMessenger Communicate - Safe arrival inbound calls are not working for Canada customersThe issue reported for SchoolMessenger Communicate has been resolved and this incident has been closed5h 52mResolved
Dec 15, 2025SchoolMessenger Communicate: Safe arrival phone lines are not working for Canada customersThe issue reported for safe arrival in school messenger communicate has been resolved and this incident has been closed23h 12mResolved
Dec 10, 2025PowerSchool SIS - Few of the users are experience errors while accessing applicationThe issue has been resolved and we are proceeding with closing the incident10h 49mResolved
Dec 8, 2025Analytics & Insights: ETL are still in progress post v25.10.0.1 upgrade this weekend.The issue has been fully resolved. All ETL jobs have successfully completed, and your dashboards now display the latest data. Thank you for your patience while we worked to restore normal service.24h 10mResolved
Dec 8, 2025eFinancePlus - Error while accessing Employee Access CenterThe issue reported for eFinancePlus has been resolved and this incident has been closed2h 29mResolved
Nov 21, 2025Schoology learning - Google assignments are returning 503 errorThe issue reported for Schoology Learning has been resolved and this incident has been closed67h 22mResolved
Nov 20, 2025Analytics & insights - Spontaneous Dashboard Restart - 11/20/2025The issue reported for Analytics & insights has been resolved and this incident has been closed16h 28mResolved
Nov 20, 2025eFinancePlus - Unable to login to the applicationThe issue reported for eFinancePlus has been resolved and this incident has been closed.26h 25mResolved
Nov 18, 2025Curriculum & Instruction - Chalk app is down.The issue affecting Curriculum & Instructions has been resolved. All services are functional now, and this incident has been closed.7h 34mResolved
Nov 12, 2025SchoolMessenger Communicate - Issue in broadcasting SMS.The issue affecting SchoolMessenger Communicate has been resolved. All services are functional now, and this incident has been closed.114h 53mResolved
Nov 10, 2025Schoology - Unable to Launch AppsThe issue affecting Schoology has been resolved. All services are functional now, and this incident has been closed.1h 44mResolved

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How to Read This PowerSchool Products Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before PowerSchool Products acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single PowerSchool Products outage in this window ran 4d 18h, against a mean recovery of 12h 39m. If you depend on PowerSchool Products in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.