PowerSchool Products Outage History
177 incidents recorded over the last 365 days, 69 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded PowerSchool Products Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 15, 2026 | Special Programs MaintenancePowerSchool will be performing system maintenance on Special Programs, which includes monthly server restart. System availability will be limited during the maintenance window. | 13h 0m | Scheduled |
| Nov 14, 2026 | PowerSchool SIS Full VM Restart to Complete OS PatchingPowerSchool is performing system maintenance on PowerSchool SIS, which includes a full VM restart to complete OS patching. During the maintenance window, the application will be accessible most of the time. However… | 18h 0m | Scheduled |
| Nov 13, 2026 | PowerSchool SIS Scheduled MaintenancePowerSchool will be performing scheduled maintenance on the PowerSchool SIS. Please note that system availability will be limited during this time. Please note that this maintenance will impact a subset of customers who… | 2h 0m | Scheduled |
| Nov 12, 2026 | PowerSchool SIS Scheduled Maintenance - November 12, 2026PowerSchool will be performing scheduled maintenance on the PowerSchool SIS. Please note that system availability will be limited during this time. Please note that this maintenance will impact a subset of customers who… | 2h 0m | Scheduled |
| Nov 12, 2026 | PowerSchool SIS MaintenancePowerSchool will be performing scheduled maintenance on the PowerSchool SIS. Please note that system availability will be limited during this time. Please note that this maintenance will impact a subset of customers who… | 2h 0m | Scheduled |
| Nov 12, 2026 | PowerSchool SIS Scheduled MaintenancePowerSchool will be performing scheduled maintenance on the PowerSchool SIS. Please note that system availability will be limited during this time. Please note that this maintenance will impact a subset of customers who… | 2h 0m | Scheduled |
| Nov 8, 2026 | Infrastructure Firewall MaintenancePowerSchool is performing emergency firewall maintenance on PowerSchool eSchoolPlus SIS, eFinancePlus, and BusinessPlus, including a firewall firmware upgrade to address CVEs and enhance OS hardening. No downtime is… | 5h 30m | Scheduled |
| Nov 8, 2026 | PowerSchool SIS State/Provincial Reporting Version 26.11.1.0 UpgradeWe are updating PowerSchool SIS State/Provincial Reporting Content to version 26.11.1.0. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability… | 9h 0m | Scheduled |
| Nov 7, 2026 | BusinessPlus MaintenanceThe PowerSchool team is conducting a Full VM restart to complete OS patching on your BusinessPlus Production server. Customers may experience downtime during the maintenance window. To prepare for the upcoming OS… | 13h 0m | Scheduled |
| Nov 7, 2026 | OS Patching Reboot for PowerSchool eSchoolPlus SIS, eFinancePlus, and Cognos ServersPowerSchool is performing OS patching reboot for PowerSchool eSchoolPlus SIS, eFinancePlus, and Cognos servers. The application will be unavailable for most of the maintenance window. This maintenance will impact… | 2h 0m | Scheduled |
| Nov 6, 2026 | Special Programs MaintenancePowerSchool is performing system maintenance on Special Programs. During the maintenance window, Friday, November 6, 2026, from 6:00 PM to Saturday, November 7, 2026, at 6:00 AM local time, the application will remain… | 12h 0m | Scheduled |
| Nov 5, 2026 | MyPowerHub 26.11.0.0 Release NotificationScheduled maintenance is currently in progress. We will provide updates as necessary. | 5h 0m | Scheduled |
| Nov 4, 2026 | HigherEd - functionality issuesOur teams have identified the cause of the search-related issues affecting HigherEd and are actively testing a fix. The affected functionality may continue to experience degraded performance while this work is… | — | Investigating |
| Nov 4, 2026 | PowerSchool SIS - unable to accessThe issue reported for PowerSchool SIS has been resolved and this incident has been closed. | 4h 30m | Resolved |
| Nov 2, 2026 | Performance Matters OLA Secure - SSO Access IssueThe issue affecting Performance Matters OLA Secure has been resolved, and normal service has been restored. We appreciate your patience and understanding as our teams worked to resolve this issue. | 2h 11m | Resolved |
| Nov 2, 2026 | SmartFindExpress Mobile App LoginThe issue reported for SmartFind Express has been resolved and this incident has been closed. | 23h 44m | Resolved |
| Nov 2, 2026 | eFinancePlus and eSchoolPlus - SFTP ErrorThe issue affecting SFTP services has been resolved, and services have been restored. We appreciate your patience while our teams worked to resolve this issue. | 7h 12m | Resolved |
| Nov 1, 2026 | BusinessPlus SQL Server MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 30 min | Scheduled |
| Nov 1, 2026 | PowerSchool SIS State/Provincial Reporting Version 26.10.2.0 UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary. | 8h 0m | Scheduled |
| Oct 31, 2026 | Performance Matters Assessment Version 26.10.0.0 UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary. | 6h 0m | Scheduled |
| Oct 31, 2026 | PowerSchool eSchoolPlus SIS Version 26.10.0.0 UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary. | 12h 0m | Scheduled |
| Oct 30, 2026 | eFinancePlus Version 23.10.38.0 and 25.7.17.0 UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary. | 8h 30m | Scheduled |
| Oct 29, 2026 | SchoolMessenger Communicate - login issueThe SAML (SSO) and MFA authentication issues affecting SchoolMessenger Communicate have been resolved. Our teams have completed remediation and monitored the environment to confirm service stability. We appreciate your… | 7h 4m | Resolved |
| Oct 29, 2026 | PowerSchool SIS State/Provincial Reporting Version 26.10.2.0 UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary. | 9h 0m | Scheduled |
| Oct 29, 2026 | MyPowerHub 26.10.3.0 Release NotificationScheduled maintenance is currently in progress. We will provide updates as necessary. | 5h 0m | Scheduled |
| Oct 28, 2026 | PowerSchool SIS Full VM Restart to Complete OS PatchingScheduled maintenance is currently in progress. We will provide updates as necessary. | 9h 0m | Scheduled |
| Oct 27, 2026 | Emergency Maintenance – .NET Security UpdatePowerSchool will perform emergency maintenance from 8:00 PM to 10:00 PM PST to apply security patches. We appreciate your patience during this maintenance window. | 2h 0m | Scheduled |
| Oct 27, 2026 | Emergency Maintenance Impacting Select PowerSchool ServicesScheduled maintenance is currently in progress. We will provide updates as necessary. | 30 min | Scheduled |
| Oct 27, 2026 | Emergency Maintenance – .NET Security UpdatePowerSchool will perform emergency maintenance from 8:00 PM to 10:00 PM PST to apply security patches. We appreciate your patience during this maintenance window. | 2h 0m | Scheduled |
| Oct 27, 2026 | Emergency Maintenance – .NET Security UpdateScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 26, 2026 | PowerSchool SIS State/Provincial Reporting Escalation 26.10.1.2 ReleaseScheduled maintenance is currently in progress. We will provide updates as necessary. | 9h 0m | Scheduled |
| Oct 25, 2026 | PowerSchool SIS Core 26.10.0.1 Release UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary. | 12h 0m | Scheduled |
| Oct 25, 2026 | PowerSchool SIS Advanced Reports 26.9.0.0 UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary. | 12h 0m | Scheduled |
| Oct 24, 2026 | PowerSchool SIS Network Load Balancer maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 6h 0m | Scheduled |
| Oct 23, 2026 | Support Chat UnavailableThe issue reported for Salesforce chat support has been resolved and this incident has been closed. | 4h 46m | Resolved |
| Oct 23, 2026 | PowerSchool SIS Core 26.10.0.1 Release UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary. | 9h 0m | Scheduled |
| Oct 22, 2026 | PowerSchool eSchoolPlus SIS - intermittent slownessThe issue affecting attendance functionality in the PowerSchool eSchoolPlus SIS East Region has been resolved. Service performance has remained stable following the deployment of the fix, and we have confirmed normal… | 4h 22m | Resolved |
| Oct 22, 2026 | MyPowerHub 26.10.2.0 Release NotificationScheduled maintenance is currently in progress. We will provide updates as necessary. | 5h 0m | Scheduled |
| Oct 21, 2026 | Investigating - Critical PHP VulnerabilitiesBehavior Support and NeverSkip have now been patched. With these updates complete, all affected PowerSchool products have now been successfully patched. | 69h 17m | Resolved |
| Oct 20, 2026 | eFinancePlus Attachment Access IssueService functionality has been restored and the issue has been resolved. We are no longer observing any customer impact and the environment is operating normally. | 1h 10m | Resolved |
| Oct 19, 2026 | Enrollment Express and Ecollect Forms Version 26.10.0.0 upgradeScheduled maintenance is currently in progress. We will provide updates as necessary. | 12h 0m | Scheduled |
| Oct 18, 2026 | Atrieve MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Oct 18, 2026 | PowerSchool SIS State/Provincial Reporting Version 26.10.1.0 UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary. | 9h 0m | Scheduled |
| Oct 17, 2026 | BusinessPlus MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 13h 0m | Scheduled |
| Oct 17, 2026 | eFinancePlus MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 28h 50m | Scheduled |
| Oct 17, 2026 | PowerSchool eSchoolPlus SIS Version 26.9.1.0 UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary. | 12h 0m | Scheduled |
| Oct 17, 2026 | Special Programs Version 26.10.0.0 UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary. | 8h 30m | Scheduled |
| Oct 16, 2026 | Analytics & Insights UIHN_26.6.2.0 UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary. | 9h 0m | Scheduled |
| Oct 16, 2026 | PowerSchool SIS Core 26.10.0.0 Release UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary. | 9h 0m | Scheduled |
| Oct 15, 2026 | PowerSchool SIS State/Provincial Reporting Version 26.10.1.0 Early DeploymentScheduled maintenance is currently in progress. We will provide updates as necessary. | 9h 0m | Scheduled |
| Oct 15, 2026 | MyPowerHub 26.10.1.0 Release NotificationScheduled maintenance is currently in progress. We will provide updates as necessary. | 5h 0m | Scheduled |
| Oct 13, 2026 | Investigating - Login IssuesThe issue causing Error 15 messages for some customers has been resolved. Validation with the majority of impacted customers confirms that services have been restored and are operating normally across affected products… | 2h 28m | Resolved |
| Oct 12, 2026 | Some Customers Experiencing Issues Accessing Atrieve ServicesThe issue affecting access to Atrieve has been resolved. Service was restored at approximately 4:05 PM EST, and we have received confirmation from the impacted customers that they are able to successfully access and use… | 1h 51m | Resolved |
| Oct 12, 2026 | Atrieve MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Oct 12, 2026 | PowerSchool SIS State/Provincial Reporting Escalation 26.9.3.1 ReleaseScheduled maintenance is currently in progress. We will provide updates as necessary. | 9h 0m | Scheduled |
| Oct 10, 2026 | PowerSchool SIS and Advanced Reports Full VM Restart to Complete OS PatchingScheduled maintenance is currently in progress. We will provide updates as necessary. | 18h 0m | Scheduled |
| Oct 10, 2026 | Atrieve MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 6h 0m | Scheduled |
| Oct 10, 2026 | Naviance MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 10, 2026 | Special Programs MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 9, 2026 | PowerSchool SIS Full VM Restart to Complete OS PatchingScheduled maintenance is currently in progress. We will provide updates as necessary. | 9h 0m | Scheduled |
| Oct 5, 2026 | Performance Matters - Degraded Application PerformanceThe issue reported for Performance Matters has been resolved and this incident has been closed. | 23h 6m | Resolved |
| Oct 5, 2026 | PowerSchool SIS State/Provincial Reporting Version 26.9.3.0 UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary. | 9h 0m | Scheduled |
| Oct 3, 2026 | BusinessPlus MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 13h 0m | Scheduled |
| Oct 3, 2026 | eFinancePlus Version 23.10.37.0 and 25.7.16.0 UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary. | 10h 0m | Scheduled |
| Oct 3, 2026 | OS Patching Reboot for eSchoolPlus, eFinancePlus, and Cognos ServersScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 1, 2026 | PowerSchool SIS State/Provincial Reporting Version 26.9.3.0 Upgrade Early DeploymentScheduled maintenance is currently in progress. We will provide updates as necessary. | 9h 0m | Scheduled |
| Sep 30, 2026 | Analytics Dashboard (A&I)The issue affecting Analytics & Insights (A&I) has been resolved, and services have returned to normal operation. Our team has restored functionality and continues to monitor the environment to ensure stability. We… | 2h 51m | Resolved |
| Sep 29, 2026 | System Maintenance - Document ManagementScheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 0m | Scheduled |
| Sep 26, 2026 | PowerSchool eSchoolPlus SIS Version 26.9.0.0 UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary. | 12h 0m | Scheduled |
| Sep 24, 2026 | Analytics & Insights (A&I) - Degraded PerformanceOur review of platform performance and customer impact indicates that Analytics & Insights appears to be operating normally at this time. The team is no longer observing the behavior associated with the previously… | 93h 8m | Resolved |
| Sep 24, 2026 | Connected Intelligence (CI) - Degraded PerformanceThe issue affecting Connected Intelligence has been resolved. Following continued monitoring and validation, the team is no longer observing the performance degradation or query failures associated with this incident… | 93h 17m | Resolved |
| Sep 24, 2026 | Maintenance Notification - PowerSchool eSchoolPlus SISScheduled maintenance is currently in progress. We will provide updates as necessary. | 10 min | Scheduled |
| Sep 24, 2026 | Performance Matters Assessment Version 26.9.0.0 UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary. | 6h 30m | Scheduled |
| Sep 24, 2026 | MyPowerHub Release NotificationScheduled maintenance is currently in progress. We will provide updates as necessary. | 5h 0m | Scheduled |
| Sep 19, 2026 | PowerSchool SIS State/Provincial Reporting Version 26.9.2.0 UpgradeThe scheduled maintenance has been completed. | 9h 0m | Scheduled |
| Sep 19, 2026 | PowerSchool eSchoolPlus SIS Version 26.8.1.0 UpgradeThe scheduled maintenance has been completed. | 12h 0m | Scheduled |
| Sep 19, 2026 | eFinancePlus Version 23.10.36.1 and 25.7.15.1 UpgradeThe scheduled maintenance has been completed. | 12h 0m | Scheduled |
| Sep 19, 2026 | Special Programs Version 26.9.0.0 UpgradeThe scheduled maintenance has been completed. | 8h 30m | Scheduled |
| Sep 19, 2026 | A&I Maintenance Release UIHN_26.6.1.0 NotificationScheduled maintenance is currently in progress. We will provide updates as necessary. | 48h 30m | Scheduled |
| Sep 17, 2026 | MyPowerHub 26.9.2.0 Release NotificationThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Sep 16, 2026 | Atrieve ADS Service InterruptionAtrieve services have remained stable following the deployment of the production fix, and monitoring has confirmed that critical functionality is operating as expected. This incident has been resolved. We appreciate… | 6h 38m | Resolved |
| Sep 16, 2026 | Customer Central and PowerSchool Assistant - Intermittent AvailabilitySalesforce has confirmed the service disruption has been resolved, and PowerSchool has observed stable performance and normal functionality for Customer Central and PowerSchool Assistant. Salesforce reports that… | 6h 58m | Resolved |
| Sep 14, 2026 | Atrieve ADS Service InterruptionService has been restored, and the Atrieve Automated Dispatching System (ADS) is operating normally. Our team has completed remediation actions and has confirmed that system functionality has returned to expected… | 3h 6m | Resolved |
| Sep 14, 2026 | PowerSchool SIS State/Provincial Reporting Escalation 26.9.1.1. ReleaseThe scheduled maintenance has been completed. | 9h 0m | Scheduled |
| Sep 12, 2026 | PowerSchool SIS Full VM Restart to Complete OS PatchingThe scheduled maintenance has been completed. | 18h 0m | Scheduled |
| Sep 12, 2026 | Special Programs Maintenance - September 12, 2026The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 12, 2026 | Enrollment Version 26.9.0.0 UpgradeThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 11, 2026 | PowerSchool SIS Full VM Restart to Complete OS PatchingThe scheduled maintenance has been completed. | 9h 0m | Scheduled |
| Sep 8, 2026 | Enrollment Express and Ecollect Forms Version 26.9.0.0 upgradeThe scheduled maintenance has been completed. | 12h 0m | Scheduled |
| Sep 6, 2026 | PowerSchool SIS State/Provincial Reporting Version 26.9.1.0 UpgradeThe scheduled maintenance has been completed. | 9h 0m | Scheduled |
| Sep 5, 2026 | BusinessPlus Maintenance - September 04, 2026The scheduled maintenance has been completed. | 13h 0m | Scheduled |
| Sep 5, 2026 | eFinancePlus Version 23.10.36.0 and 25.7.15.0 UpgradeThe scheduled maintenance has been completed. | 10h 0m | Scheduled |
| Sep 5, 2026 | OS Patching Reboot for eFinancePlus, and Cognos ServersThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 3, 2026 | Intermittent Errors When Navigating SchoologyThe issue has been resolved, and users should now be able to access and navigate the platform normally. We apologize for any inconvenience this may have caused and appreciate your patience. If you continue to… | 42 min | Resolved |
| Sep 3, 2026 | PowerSchool SIS State/Provincial Reporting Version 26.9.1.0 Upgrade Early DeploymentThe scheduled maintenance has been completed. | 9h 0m | Scheduled |
| Sep 1, 2026 | Naviance Production Database Migration MaintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Aug 31, 2026 | 504 Error MessagesThe issue has been resolved. Services have been fully restored, and the platform is operating normally. All affected functionality is now available, and system performance has returned to expected levels. If you… | 17h 28m | Resolved |
| Aug 30, 2026 | PowerSchool SIS State/Provincial Reporting Version 26.8.2.0 UpgradeThe scheduled maintenance has been completed. | 9h 0m | Scheduled |
| Aug 27, 2026 | PowerSchool eSchoolPlus SIS - access errorThe issue affecting access to eSchoolPlus this morning, related to the 26.8.0.0 release, has been resolved. Service has been restored for impacted customers. If you're still experiencing issues, please contact… | 1h 5m | Resolved |
| Aug 27, 2026 | Connected Intelligence: Enrollment Data Reload – Planned Maintenance NoticeThe scheduled maintenance has been completed. | 26h 0m | Scheduled |
| Aug 24, 2026 | PowerSchool SIS State/Provincial Reporting Escalation 26.8.2.1 ReleaseThe scheduled maintenance has been completed. | 9h 0m | Scheduled |
| Aug 23, 2026 | Connected Intelligence: Enrollment Data Reload - Planned Maintenance NoticeThe scheduled maintenance has been completed. | 30h 0m | Scheduled |
| Aug 22, 2026 | Performance Matters Version 26.8.0.0 UpgradeThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Aug 22, 2026 | Special Programs Version 26.8.0.0 UpgradeThe scheduled maintenance has been completed. | 8h 30m | Scheduled |
| Aug 20, 2026 | Third-party app re-authorization in SchoologyThe issue reported for Schoology has been resolved and this incident has been closed. | 17h 14m | Resolved |
| Aug 20, 2026 | Investigating Issues Accessing eFPA fix was successfully deployed to address the issue affecting eFinancePlus. Following a period of monitoring, application performance and functionality have remained stable and are operating as expected. We appreciate… | 1h 33m | Resolved |
| Aug 20, 2026 | PowerSchool SIS State/Provincial Reporting Version 26.8.2.0 Early DeploymentThe scheduled maintenance has been completed. | 9h 0m | Scheduled |
| Aug 20, 2026 | MyPowerHub 26.8.2.0 Release NotificationThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Aug 19, 2026 | Atrieve - unable to accessLogin and performance issues reported by some Atrieve customers have subsided, and users are able to access Atrieve normally. We appreciate your patience. If you continue to experience issues, please contact Support. | 4h 0m | Resolved |
| Aug 18, 2026 | Connected Intelligence 26.7.0.0 ReleaseThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Aug 18, 2026 | Connected Intelligence: Enrollment Data Reload – Planned Maintenance NoticeThe scheduled maintenance has been completed. | 26h 0m | Scheduled |
| Aug 15, 2026 | BusinessPlus MaintenanceThe scheduled maintenance has been completed. | 13h 0m | Scheduled |
| Aug 11, 2026 | Investigating Service Degradation Across Multiple ProductsThe issue impacting multiple products has been resolved. Service has been restored, and monitoring confirms platform stability. | 1h 50m | Resolved |
| Aug 10, 2026 | Unable to login to Atrieve WebThe issue reported for Atrieve Web has been resolved and this incident has been closed. | 19h 53m | Resolved |
| Aug 10, 2026 | PowerSchool SIS State/Provincial Reporting Version 26.8.1.0 UpgradeThe scheduled maintenance has been completed. | 9h 0m | Scheduled |
| Aug 8, 2026 | PowerSchool SIS Full VM Restart to Complete OS PatchingThe scheduled maintenance has been completed. | 18h 0m | Scheduled |
| Aug 8, 2026 | Special Programs MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 8, 2026 | PowerSchool eSchoolPlus SIS Version 26.7.1.0 UpgradeThe scheduled maintenance has been completed. | 12h 0m | Scheduled |
| Aug 7, 2026 | PowerSchool SIS Full VM Restart to Complete OS PatchingThe scheduled maintenance has been completed. | 9h 0m | Scheduled |
| Aug 6, 2026 | MyPowerHub 26.8.0.0 Release NotificationThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Aug 3, 2026 | CMP / Ecollect Forms - 504 Gateway Timeout in Parent PortalThe issue reported for Ecollect Forms within the Parent Portal has been resolved and this incident has been closed. | 14h 53m | Resolved |
| Aug 1, 2026 | PowerSchool SIS, Analytics & Insights, Enrollment, Special Programs, and Allovue Infrastructure Firewall MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Aug 1, 2026 | Professional Learning Scheduled MaintenanceThe scheduled maintenance has been completed. | 12h 0m | Scheduled |
| Aug 1, 2026 | BusinessPlus MaintenanceThe scheduled maintenance has been completed. | 13h 0m | Scheduled |
| Aug 1, 2026 | eFinancePlus Version 23.10.35.0 and 25.7.14.0 Upgrade - July 31, 2026The scheduled maintenance has been completed. | 10h 0m | Scheduled |
| Aug 1, 2026 | PowerSchool eSchoolPlus SIS Version 26.7.0.0 UpgradeThe scheduled maintenance has been completed. | 10h 0m | Scheduled |
| Aug 1, 2026 | OS Patching Reboot for eFinancePlus, eSchoolPlus SIS, and Cognos ServersThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 30, 2026 | PowerSchool SIS State/Provincial Reporting Escalation 26.7.3.1 ReleaseThe scheduled maintenance has been completed. | 9h 0m | Scheduled |
| Jul 30, 2026 | MyPowerHub 26.7.4.0 Release NotificationThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Jul 29, 2026 | Analytics & Insights MaintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jul 26, 2026 | PowerSchool SIS Core 26.7.0.0 Release UpgradeThe scheduled maintenance has been completed. | 12h 0m | Scheduled |
| Jul 26, 2026 | PowerSchool SIS State/Provincial Reporting Version 26.7.3.0 UpgradeThe scheduled maintenance has been completed. | 9h 0m | Scheduled |
| Jul 25, 2026 | Professional Learning Scheduled MaintenanceThe scheduled maintenance has been completed. | 10h 0m | Scheduled |
| Jul 25, 2026 | PowerSchool SIS Enterprise Reporting MaintenanceThe scheduled maintenance has been completed. | 12h 0m | Scheduled |
| Jul 13, 2026 | Multiple Unified Talent Products - ImportsThe reported issue has been resolved and this incident has been closed. | 18h 49m | Resolved |
| Jun 29, 2026 | PowerSchool Customer Central - Registration and Case CreationThe issue reported for PowerSchool Customer Central has been resolved and this incident has been closed | 38h 54m | Resolved |
| Jun 29, 2026 | PowerSchool SIS Scheduled MaintenancePowerSchool will be performing scheduled maintenance on the PowerSchool SIS. This maintenance will impact a subset of customers who have been notified via a TechNote. During the maintenance window, the application will… | 12h 0m | Scheduled |
| Jun 26, 2026 | Document Management - Report Card GenerationThis incident has been resolved. | 18h 3m | Resolved |
| Jun 24, 2026 | HigherEd - unable to accessThis incident has been resolved. | 7h 5m | Resolved |
| Jun 24, 2026 | SchoolSpring Job Board - unable to accessThis incident has been resolved. | 7h 42m | Resolved |
| Jun 18, 2026 | Connected Intelligence - Enrollment Data Replication StoppedA full data reload has been completed, and all Enrollment data has been validated for accuracy. Replication is now active, and new Enrollment data is flowing into Connected Intelligence as expected. | 71h 52m | Resolved |
| May 29, 2026 | Multiple Products - Users are encountering issues accessing Enrollment, PowerSchool eSchoolPlus SIS, eFinancePlus, EnrollmentExpress/Ecollect, PowerSchool SIS, Special Programs.The reported issue has been resolved and this incident has been closed. | 4h 2m | Resolved |
| May 28, 2026 | Multiple Products - Users are encountering issues accessing Enrollment, PowerSchool eSchoolPlus SIS, eFinancePlus, EnrollmentExpress/Ecollect, PowerSchool SIS, Special Programs.This incident has been resolved. | 1h 44m | Resolved |
| May 24, 2026 | Atrieve - Users Unable To Access AtrieveThe issue reported for Atrieve has been resolved and this incident has been closed. | 20h 3m | Resolved |
| May 18, 2026 | eFinancePlus users encountering errors when logging in to eFinancePlusThis incident has been resolved. | 1h 29m | Resolved |
| May 18, 2026 | BusinessPlus users encountering errors when logging into BusinessPlusThis incident has been resolved. | 1h 31m | Resolved |
| May 18, 2026 | PowerSchool eSchoolPlus SIS Users Encountering Errors When Logging Into eSchoolPlusThis incident has been resolved. | 1h 42m | Resolved |
| May 13, 2026 | PowerSchool SIS - Users hosted in west region are unable to access PS SISThis incident has been resolved. | 21h 36m | Resolved |
| May 13, 2026 | Atrieve - unable to log in and experiencing performance issuesThis incident has been resolved. | 21h 3m | Resolved |
| May 11, 2026 | HigherEd - Users are unable login to Employee RecordsThe issue reported for HigherEd Employee Records has been resolved and this incident has been closed | 3h 32m | Resolved |
| Apr 27, 2026 | PowerSchool Higher Ed Applicant Tracking System Users Encountering and Error When Attempting to Log InThis incident has been resolved. | 7h 50m | Resolved |
| Apr 24, 2026 | PowerSchool eSchoolPlus SIS Users Encountering Errors When Logging Into eSchoolPlusThis incident has been resolved. | 5h 40m | Resolved |
| Mar 30, 2026 | Performance Matters - Users may be unable to load the Unify Portal or access the right hand menuThe issue reported for Performance matters has been resolved and this incident has been closed | 3h 50m | Resolved |
| Mar 26, 2026 | Special Programs - Outage in East RegionThe issue reported for Special Programs has been resolved and this incident has been closed | 25h 25m | Resolved |
| Mar 20, 2026 | PowerSchool SIS - Users hosted in Azure East region are unable to access PS SISThe issue reported for PowerSchool SIS has been resolved and this incident has been closed | 67h 8m | Resolved |
| Mar 5, 2026 | Schoology - Google, OneDrive Integration OutageThe issue reported for Schoology has been resolved and this incident has been closed | 17h 38m | Resolved |
| Mar 5, 2026 | Curriculum & Instructions - Search Functionality IssueThe issue reported for Curriculum & Instructions has been resolved and this incident has been closed | 9h 13m | Resolved |
| Feb 18, 2026 | Atrieve - Users are unable to access Atrieve and Atrieve Web.The issue reported for Atrieve has been resolved and this incident has been closed | 3h 45m | Resolved |
| Feb 17, 2026 | Multiple PowerSchool Products experiencing functionality issuesThe issue reported for multiple PowerSchool products has been resolved and this incident has been closed | 20h 5m | Resolved |
| Feb 4, 2026 | eFinancePlus - unable to see menu bar itemsThe issue reported for eFinancePlus has been resolved and this incident has been closed | 4h 3m | Resolved |
| Feb 3, 2026 | PowerSchool SIS - Users are unable to access applicationThe issue affecting PowerSchool SIS has been resolved. All services are functional now, and this incident has been closed. | 18h 27m | Resolved |
| Feb 2, 2026 | Atrieve - Web Application is down on one hostThe issue reported for Atrieve has been resolved and this incident has been closed | 50 min | Resolved |
| Jan 22, 2026 | Multiple PS products - Users are unable to log into application via MFA due to ongoing Microsoft 365 outageThe issue has been resolved. All services are functional now, and this incident has been closed. | 14h 16m | Resolved |
| Jan 20, 2026 | Atrieve - Multiple customers in Alberta & British Colombia are unable to access the applicationAll impacted customers have confirmed that they are now able to access Atrieve without any issues. We are considering the issue to be fully resolved and will proceed with closing this incident | 1h 48m | Resolved |
| Jan 15, 2026 | SchoolMessenger Communicate: Email broadcast delays for Multiple CustomersThe issue reported for SchoolMessenger Communicate has been resolved and this incident has been closed. | 91h 3m | Resolved |
| Jan 6, 2026 | PowerSchool SIS - Several users reporting application outageThe issue reported for PowerSchool SIS has been resolved and this incident has been closed | 2h 34m | Resolved |
| Dec 19, 2025 | SchoolMessenger Communicate - Safe arrival inbound calls are not working for Canada customersThe issue reported for SchoolMessenger Communicate has been resolved and this incident has been closed | 5h 52m | Resolved |
| Dec 15, 2025 | SchoolMessenger Communicate: Safe arrival phone lines are not working for Canada customersThe issue reported for safe arrival in school messenger communicate has been resolved and this incident has been closed | 23h 12m | Resolved |
| Dec 10, 2025 | PowerSchool SIS - Few of the users are experience errors while accessing applicationThe issue has been resolved and we are proceeding with closing the incident | 10h 49m | Resolved |
| Dec 8, 2025 | Analytics & Insights: ETL are still in progress post v25.10.0.1 upgrade this weekend.The issue has been fully resolved. All ETL jobs have successfully completed, and your dashboards now display the latest data. Thank you for your patience while we worked to restore normal service. | 24h 10m | Resolved |
| Dec 8, 2025 | eFinancePlus - Error while accessing Employee Access CenterThe issue reported for eFinancePlus has been resolved and this incident has been closed | 2h 29m | Resolved |
| Nov 21, 2025 | Schoology learning - Google assignments are returning 503 errorThe issue reported for Schoology Learning has been resolved and this incident has been closed | 67h 22m | Resolved |
| Nov 20, 2025 | Analytics & insights - Spontaneous Dashboard Restart - 11/20/2025The issue reported for Analytics & insights has been resolved and this incident has been closed | 16h 28m | Resolved |
| Nov 20, 2025 | eFinancePlus - Unable to login to the applicationThe issue reported for eFinancePlus has been resolved and this incident has been closed. | 26h 25m | Resolved |
| Nov 18, 2025 | Curriculum & Instruction - Chalk app is down.The issue affecting Curriculum & Instructions has been resolved. All services are functional now, and this incident has been closed. | 7h 34m | Resolved |
| Nov 12, 2025 | SchoolMessenger Communicate - Issue in broadcasting SMS.The issue affecting SchoolMessenger Communicate has been resolved. All services are functional now, and this incident has been closed. | 114h 53m | Resolved |
| Nov 10, 2025 | Schoology - Unable to Launch AppsThe issue affecting Schoology has been resolved. All services are functional now, and this incident has been closed. | 1h 44m | Resolved |
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How to Read This PowerSchool Products Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before PowerSchool Products acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single PowerSchool Products outage in this window ran 4d 18h, against a mean recovery of 12h 39m. If you depend on PowerSchool Products in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.