Is PowerSchool Products Down?

The issue reported for Naviance has been resolved and this incident has been closed --- [2026-11-05T17:33:00.585-08:00] (monitoring) A fix has been deployed to address the student roster search-related functionality affecting Naviance. Our teams are monitoring the environment to confirm the issue remains resolved and functionality is operating as expected. We will provide an additional update once monitoring is complete. --- [2026-11-05T12:26:32.176-08:00] (identified) Our teams continue working toward a resolution for the student roster search-related functionality affecting Naviance. A fix is being prepared and is undergoing validation prior to deployment. We will provide additional updates as progress is made. In the meantime, users can use one of the below: - Search for students using the Student Search field. - Locate students through the Advanced Search option. - Toggle the New Student Experience. We will provide another update as progress is made. --- [2026-11-05T10:07:03.065-08:00] (identified) Our teams have identified the cause of the search-related issues affecting Naviance and are actively testing a fix. In the meantime, users can use one of the below: - Search for students using the Student Search field. - Locate students through the Advanced Search option. - Toggle the New Student Experience. We will provide another update as progress is made. --- [2026-11-05T09:33:08.425-08:00] (investigating) We are investigating an interruption affecting Student Roster functionality within Naviance. Our teams are actively investigating and working toward a resolution. We will continue to provide regular updates. --- [2026-11-05T08:40:06.405-08:00] (investigating) We are investigating reports of issues with student roster within Naviance. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.

The fix addressing the search-related functionality affecting HigherEd has been successfully deployed, and the affected functionality is operating as expected. This incident is now resolved. --- [2026-11-09T08:19:17.545-08:00] (monitoring) A fix addressing the search-related functionality affecting HigherEd has been deployed. Our teams are monitoring the environment to confirm continued service stability. --- [2026-11-05T07:20:40.589-08:00] (identified) Our teams continue working toward a resolution for the search-related functionality affecting HigherEd. A fix is being prepared and is undergoing validation prior to deployment. The affected functionality may continue to experience degraded performance in the meantime. We will provide additional updates as progress is made. --- [2026-11-04T13:07:11.793-08:00] (identified) Our teams have identified the cause of the search-related issues affecting HigherEd and are actively testing a fix. The affected functionality may continue to experience degraded performance while this work is completed. We will provide another update as progress is made. --- [2026-11-04T08:30:30.134-08:00] (investigating) We are investigating an interruption affecting search and related functionality within HigherEd, including searches in PD special tabs, application selection for bulk actions, Save Search, and sorting of search results. Our teams are actively investigating and working toward a resolution. We will continue to provide regular updates.

The issue reported for PowerSchool SIS has been resolved and this incident has been closed. --- [2026-11-04T03:25:27.177-08:00] (monitoring) We have deployed a fix to production that has resolved the issue in PowerSchool SIS. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected. --- [2026-11-04T03:09:47.920-08:00] (investigating) We are investigating reports of access issue within PowerSchool SIS. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.

PowerSchool will be performing scheduled maintenance on the PowerSchool SIS. Please note that system availability will be limited during this time. Please note that this maintenance will impact a subset of customers who have been notified via Tech Note.

PowerSchool will be performing scheduled maintenance on the PowerSchool SIS. Please note that system availability will be limited during this time. Please note that this maintenance will impact a subset of customers who have been notified via Tech Note.