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Is Press Ganey Down?

SaaSLive status, outages, and incident history

No. Press Ganey is up right now.

Every monitored Press Ganey system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 50m agoLive, rechecked every 60s2 active incidents
How we know: the official Press Ganey status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

Press Ganey Component Status

The main Press Ganey systems on this page. All 20 are operational right now.

20operational
Brand Experience » Campaigns
Operational
Brand Experience » DataManager
Operational
Brand Experience » Directories
Operational

17 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Brand Experience » Listings, Brand Experience » Reputation, Brand Experience » Review Publishing, Brand Experience » Transparency, Clinical Excellence » NDNQI, Clinical Excellence » Nursing Excellence, Clinical Excellence » Quality Performer, Crowdsourcing, Employee Experience » Employee Experience, HL7 Interface » HL7 Interface, HX Platform » Community Advisor, HX Platform » HX Action Management for PX, and 5 more.

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Component statuses may change independently during partial outages.

Recent Press Ganey Outages & Incidents

Incident history from the official Press Ganey status page, including resolution updates.

Uptime history4 days observed
Aug 8100.00% averageAug 11
iRound Monthly System Maintenance - August 22ndScheduled for Aug 22, 2026 · 4h 0mScheduled

The next Press Ganey system maintenance will take place on Saturday, August 22, 2026 from approximately 6-10 pm ET. During the scheduled downtime window, iRound will be unavailable to collect or view data. For clients sending HL7 messages, these messages will queue and begin processing once iRound is back online.

PGFusion Scheduled Maintenance August 20th 8:00 PM ETScheduled for Aug 21, 2026 · 2h 0mScheduled

Our Patient Experience (PGFusion) application will be undergoing scheduled maintenance from 8:00 pm - 10:00 pm ET on Thursday, August 20th. There is no downtime expected, however users may experience intermittent connection issues if working in the PGFusion application during this time.

HRP (NextPlane) Performance Degradation.Resolved Aug 10, 2026 · 20 minResolved

This incident is confirmed to be resolved. --- [2026-08-10T14:37:22.128Z] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-08-10T14:29:01.547Z] (investigating) We are currently experiencing performance issues with the HRP site. Our development team is actively investigating the matter and working to restore normal performance as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience.

Live Press Ganey Outage Reports

Problems reported by engineers using Press Ganey. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Press Ganey problems reported yet.

Something wrong with Press Ganey on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Press Ganey

Press Ganey publishes a public status page at status.pressganey.com covering 44 components, including High Reliability Platform, Clinical Excellence and NDNQI. PulsAPI tracks Press Ganey outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured Press Ganey uptime at 100.00%. Response times, incident history, and SLA tracking for Press Ganey are available on the PulsAPI dashboard.

Press Ganey Status FAQ

Is Press Ganey down right now?

PulsAPI checks Press Ganey every 60 seconds. The verdict at the top of this page comes from the latest poll of the official Press Ganey status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if Press Ganey is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Press Ganey recovers.

How do I check Press Ganey uptime history?

PulsAPI tracks Press Ganey uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for Press Ganey.

How fast does PulsAPI detect Press Ganey outages?

PulsAPI polls the official Press Ganey status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual Press Ganey components?

Yes. PulsAPI monitors 20 individual Press Ganey components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Press Ganey goes down?

Yes. Create a PulsAPI account and subscribe to Press Ganey. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever Press Ganey status changes.

How do I report an issue with Press Ganey to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Press Ganey problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Press Ganey?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor Press Ganey alongside up to 9 other services at pulsapi.com/signup.

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