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Is Press Ganey Down?

SaaSLive status, outages, and incident history

Degraded. Press Ganey is up but having problems.

Press Ganey is reporting degraded performance as of November 9, 2026. Expect slower responses or more errors. The affected components are listed below.

DegradedChecked just nowLive · every 60s2 active incidents

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Official Press Ganey status page
How we know: the official Press Ganey status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Press Ganey Status Summary

As of 16:22 UTC on 9 November 2026, Press Ganey is reporting degraded performance. PulsAPI checked Press Ganey's official status page and found 32 of 33 components operational, with 2 active incidents. Over the last 30 days PulsAPI measured 99.75% uptime for Press Ganey, counting degraded performance as up. The latest incident, "Errors in iRound", was on Oct 25, 2026 and lasted 7h 36m.

Cite as: PulsAPI, “Press Ganey status”, checked 9 November 2026, 16:22 UTC. https://www.pulsapi.com/services/press-ganey

Press Ganey Component Status

1 of 33 Press Ganey components are impaired. Worst problems listed first.

1degraded32operational
Brand Experience » Reputation
Degraded
Brand Experience » Campaigns
Operational
Brand Experience » DataManager
Operational

30 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Brand Experience » Directories, Brand Experience » Listings, Brand Experience » Review Publishing, Brand Experience » Transparency, Clinical Excellence » NDNQI, Clinical Excellence » Nursing Excellence, Clinical Excellence » Quality Performer, Crowdsourcing, Employee Experience » Action Planner, Employee Experience » Employee Experience Dashboards, HL7 Interface » HL7 Interface, HX Platform » Community Advisor, and 18 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Press Ganey Outages & Incidents

Incident history from the official Press Ganey status page, including resolution updates.

Errors in iRoundResolved Oct 25, 2026 · 7h 36mResolved

This incident has been resolved. --- [2026-10-25T14:06:45.770Z] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-10-25T08:05:18.477Z] (investigating) We are currently investigating this issue.

Brand Experience - Website MaintenanceResolved Oct 21, 2026 · 22h 44mResolved

Maintenance has been completed. All Brand Experience applications, web sites, and features are available and functioning normally. --- [2026-10-21T21:11:32.948Z] (identified) Maintenance is still currently in progress. It is expected that most impacted Brand Experience applications will be back online at some point on Thursday 10/22. Doctor.com is expected to be back on line at some point on Friday 10/23. --- [2026-10-21T16:09:58.277Z] (identified) Our technical teams are currently performing unscheduled maintenance that impacts parts of our Brand Experience platform. The following sites or services are temporarily unavailable until the maintenance is completed: Doctor.com, JavaScript Transparency widgets, and provider directories for select clients. We will provide updates on the progress of the maintenance.

iRound returning errorsResolved Oct 17, 2026 · 7h 27mResolved

This incident has been resolved. --- [2026-10-17T06:22:24.432Z] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-10-17T05:51:08.170Z] (investigating) We are continuing to investigate this issue. --- [2026-10-17T05:19:26.105Z] (investigating) We are currently investigating this issue.

Upcoming maintenance

Announced by Press Ganey. Planned work, not an outage.

Scheduled Maintenance - Thursday, November 12th at 8 pm ESTScheduled for Nov 13, 2026 · 2h 0mScheduled

Our HX Platform User Access Management system will be undergoing planned maintenance for routine security updates on Thursday, November 12th between 8 PM and 10 PM EST. The maintenance is expected to cause minor disruption to the applications listed below that may include brief outages for up to 5 minutes. iRound PGFusion Employee Experience Results Dashboards Member Experience Dashboards Brand Experience Foundations Action Management Patient Journey NDNQI

PGFusion Scheduled Maintenance December 3rd 8:00 PM ETScheduled for Dec 4, 2026 · 2h 0mScheduled

Our Patient Experience (PGFusion) application will be undergoing scheduled maintenance from 8:00 pm - 10:00 pm ET on Thursday, December 3rd. There is no downtime expected, however users may experience intermittent connection issues if working in the PGFusion application during this time.

Press Ganey Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Press Ganey incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 11100.00% average · 91 days with incidentsNov 9

Going further back: Press Ganey uptime by month and every recorded Press Ganey outage.

Live Press Ganey Outage Reports

Problems reported by engineers using Press Ganey. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow
Most recent report
TimeoutsModeratePennsylvania, United Statesabout 61 days ago

Are you seeing Press Ganey problems too?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Press Ganey

Press Ganey publishes a public status page at status.pressganey.com covering 44 components, including High Reliability Platform, Clinical Excellence and NDNQI. PulsAPI tracks Press Ganey outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured Press Ganey uptime at 99.75%. Response times, incident history, and SLA tracking for Press Ganey are available on the PulsAPI dashboard.

Press Ganey Status FAQ

Is Press Ganey down right now?

The verdict at the top of this page comes from the latest poll of the official Press Ganey status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Press Ganey is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Press Ganey recovers.

How do I check Press Ganey uptime history?

PulsAPI tracks Press Ganey uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.75%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Press Ganey changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Press Ganey outages?

PulsAPI reads the official Press Ganey status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Press Ganey components?

Yes. PulsAPI monitors 33 individual Press Ganey components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Press Ganey goes down?

Yes. Create a free account and subscribe to Press Ganey: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Press Ganey to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Press Ganey problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Press Ganey?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Press Ganey plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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