Recharge logo

Is Recharge Down?

SaaSLive status, outages, and incident history

No. Recharge is up right now.

Every monitored Recharge system is operational as of September 25, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 3m agoLive · 60s while moving

Know the moment Recharge breaks

Recharge is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

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How we know: the official Recharge status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

Recharge Component Status

The main Recharge systems on this page. All 13 are operational right now.

13operational
BigCommerce » BigCommerce
Operational
Recharge Platform » Recharge Analytics
Operational
Recharge Platform » Recharge API
Operational

10 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Recharge Platform » Recharge Charge Processing, Recharge Platform » Recharge Checkout, Recharge Platform » Recharge Customer Portal, Recharge Platform » Recharge Merchant Portal, Recharge Platform » Recharge Webhooks, Recharge Support » In-App Support, Shopify » Shopify Admin, Shopify » Shopify API & Mobile, Shopify » Shopify Storefront, Shopify » Shopify Third party services.

See all of them free

Component statuses may change independently during partial outages.

Recent Recharge Outages & Incidents

Incident history from the official Recharge status page, including resolution updates.

Potential SMS DelaysResolved Sep 1, 2026 · 39 minResolved

The third party provider has resolved their outage. --- [2026-09-01T10:35:04.310-07:00] (monitoring) Due to a third-party provider outage, some SMS messages may be delayed. The provider has identified the issue and is working on a resolution.

Upcoming Charge Notification DelayResolved Aug 7, 2026 · 11h 12mResolved

This has been resolved. --- [2026-08-07T10:57:11.809-07:00] (monitoring) Our team has determined that impacted stores are primarily those that rely on the charge/upcoming webhook for third party notifications and custom functions. We will be reaching out directly to these stores. --- [2026-08-07T09:05:23.180-07:00] (monitoring) Our team has resolved the root cause of this issue. We are now reviewing potential impact. --- [2026-08-07T07:07:11.070-07:00] (identified) We are investigating an issue that caused delays with Upcoming Charge Notifications. Our team has identified the issue and continue to work on remediation.

Merchant Admin Access DegradedResolved Jul 20, 2026 · 1h 21mResolved

We are observing full recovery and will continue monitoring. --- [2026-07-20T12:40:05.087-07:00] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-07-20T11:55:13.181-07:00] (investigating) We are observing issues with accessing the merchant portal and are currently investigating

Recharge Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Recharge incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed
Aug 8100.00% average · 3 days with incidentsSep 25

Live Recharge Outage Reports

Problems reported by engineers using Recharge. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Recharge problems reported yet.

Something wrong with Recharge on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Recharge

Recharge exposes 17 monitored components on its status page at status.getrecharge.com — Shopify Admin, Recharge Analytics and BigCommerce among them. Follow Recharge downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured Recharge uptime at 100.00%. Response times, incident history, and SLA tracking for Recharge are available on the PulsAPI dashboard.

Recharge Status FAQ

Is Recharge down right now?

The verdict at the top of this page comes from the latest poll of the official Recharge status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if Recharge is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Recharge recovers.

How do I check Recharge uptime history?

PulsAPI tracks Recharge uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Recharge changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Recharge outages?

PulsAPI reads the official Recharge status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual Recharge components?

Yes. PulsAPI monitors 13 individual Recharge components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Recharge goes down?

Yes. Create a free account and subscribe to Recharge: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Recharge to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Recharge problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Recharge?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Recharge plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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