Roadie Outage History

19 incidents recorded over the last 365 days, 5 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Roadie Incident

Roadie incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 3, 2026PRODUCTION Platform Schedule MaintenanceMaintenance will begin as scheduled in 60 minutes.30 minScheduled
Oct 30, 2026PRODUCTION Platform Schedule MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.30 minScheduled
Oct 20, 2026PRODUCTION Platform Schedule MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 1, 2026Core Platform OutageThis incident has been resolved and all Roadie systems are functioning normally again. We apologize for the inconvenience and thank you for your patience.9 minResolved
Sep 25, 2026Webhooks DegradedWe have identified and resolved the issue affecting webhooks. Services are operating normally at this time, and we will continue to monitor for stability.27 minResolved
Sep 22, 2026PRODUCTION Platform Schedule MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Sep 1, 2026Core Platform Outage**Core Platform Outage Summary – September 1st, 2026** On 9/1 at approximately 1:15 PM ET, Roadie deployed a database change that affected a dependency which was expected to have no active production workload. The root…49 minResolved
Aug 25, 2026PRODUCTION Platform Schedule MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Aug 21, 2026Degradation Preformance in ConsolidationsThis incident has been resolved.2 minResolved
Aug 4, 2026SANDBOX Platform Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Jul 14, 2026PRODUCTION Platform Schedule MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 23, 2026PRODUCTION Platform Schedule MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
May 19, 2026SANDBOX Platform Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
May 12, 2026PRODUCTION Platform Schedule MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Mar 31, 2026SANDBOX Platform Schedule MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Mar 3, 2026PRODUCTION Platform Schedule MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Feb 3, 2026PRODUCTION Platform Schedule MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Jan 13, 2026SANDBOX Platform Schedule MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Dec 16, 2025Core Platform Outage**Core Platform Outage Summary – December 16th, 2025** On Sept 16th 2025 at approximately 2:00 pm EST, our platform experienced a core platform outage affecting the Roadie Platform. While we were observing limited…1h 13mResolved

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How to Read This Roadie Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Roadie acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Roadie outage in this window ran 3h, against a mean recovery of 1h 18m. If you depend on Roadie in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.