Roadie Outage History
19 incidents recorded over the last 365 days, 5 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Roadie Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 3, 2026 | PRODUCTION Platform Schedule MaintenanceMaintenance will begin as scheduled in 60 minutes. | 30 min | Scheduled |
| Oct 30, 2026 | PRODUCTION Platform Schedule MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 30 min | Scheduled |
| Oct 20, 2026 | PRODUCTION Platform Schedule MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 1, 2026 | Core Platform OutageThis incident has been resolved and all Roadie systems are functioning normally again. We apologize for the inconvenience and thank you for your patience. | 9 min | Resolved |
| Sep 25, 2026 | Webhooks DegradedWe have identified and resolved the issue affecting webhooks. Services are operating normally at this time, and we will continue to monitor for stability. | 27 min | Resolved |
| Sep 22, 2026 | PRODUCTION Platform Schedule MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Sep 1, 2026 | Core Platform Outage**Core Platform Outage Summary – September 1st, 2026** On 9/1 at approximately 1:15 PM ET, Roadie deployed a database change that affected a dependency which was expected to have no active production workload. The root… | 49 min | Resolved |
| Aug 25, 2026 | PRODUCTION Platform Schedule MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 21, 2026 | Degradation Preformance in ConsolidationsThis incident has been resolved. | 2 min | Resolved |
| Aug 4, 2026 | SANDBOX Platform Scheduled MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jul 14, 2026 | PRODUCTION Platform Schedule MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jun 23, 2026 | PRODUCTION Platform Schedule MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| May 19, 2026 | SANDBOX Platform Scheduled MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| May 12, 2026 | PRODUCTION Platform Schedule MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Mar 31, 2026 | SANDBOX Platform Schedule MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Mar 3, 2026 | PRODUCTION Platform Schedule MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Feb 3, 2026 | PRODUCTION Platform Schedule MaintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jan 13, 2026 | SANDBOX Platform Schedule MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Dec 16, 2025 | Core Platform Outage**Core Platform Outage Summary – December 16th, 2025** On Sept 16th 2025 at approximately 2:00 pm EST, our platform experienced a core platform outage affecting the Roadie Platform. While we were observing limited… | 1h 13m | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next Roadie incident opens instead, at the point where knowing still changes what you do.
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How to Read This Roadie Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Roadie acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Roadie outage in this window ran 3h, against a mean recovery of 1h 18m. If you depend on Roadie in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.