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Is Roadie Down?

SaaSLive status, outages, and incident history

No. Roadie is up right now.

Every monitored Roadie system is operational as of September 25, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 16m agoLive · 60s while moving

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Roadie is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

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Official Roadie status page
How we know: the official Roadie status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

Roadie Component Status

The main Roadie systems on this page. All 6 are operational right now.

6operational
Core Platform
Operational
Sandbox Environment
Operational
Send Web Portal
Operational

3 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Shipment API, Shipment Webhooks, UPS Shipment Visibility.

See all of them free

Component statuses may change independently during partial outages.

Recent Roadie Outages & Incidents

Incident history from the official Roadie status page, including resolution updates.

PRODUCTION Platform Schedule MaintenanceScheduled for Oct 20, 2026 · 2h 0mScheduled

This is advance notice that the Roadie Production platform will be undergoing system maintenance on October 20th from approximately 2:00am ET to 4:00am ET. We’ll be using this time to upgrade our infrastructure and to ensure our system’s stability. We do not expect an extended period of downtime during this upgrade, but are providing advance notice to teams so that you can temporarily disable attempts to post new orders to our system during this time as a precautionary measure.

PRODUCTION Platform Schedule MaintenanceScheduled for Sep 22, 2026 · 2h 0mScheduled

Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-09-22T01:00:35.872-04:00] (scheduled) Maintenance will begin as scheduled in 60 minutes. --- [2026-08-20T18:57:47.972-04:00] (scheduled) This is advance notice that the Roadie Production platform will be undergoing system maintenance on September 22nd, Tuesday 2:00AM EDT to approximately 4:00AM EDT. We’ll be using this time to upgrade our infrastructure and to ensure our system’s stability. We do not expect an extended period of downtime during this upgrade, but are providing advance notice to teams so that you can temporarily disable attempts to post new orders to our system during this time as a precautionary measure.

Core Platform OutageResolved Sep 1, 2026 · 49 minResolved

**Core Platform Outage Summary – September 1st, 2026** On 9/1 at approximately 1:15 PM ET, Roadie deployed a database change that affected a dependency which was expected to have no active production workload. The root cause was an unexpected access pattern that continued to use the database dependency, which resulted in excessive database CPU and latency. The database update was tested in our performance testing environment prior to deployment, however, the traffic profile did not reproduce the specific production access pattern that triggered the issue. The team identified the cause of the outage, rolled back the database change, and restored system stability at approximately 2:10 PM ET. **Corrective Actions** Roadie is taking several actions as a result of this incident: * Expanding the dependency and usage validation process for database and infrastructure changes to identify both direct and indirect production consumers before deployment. * Expanding performance testing to better represent production database access patterns and workloads. * Reviewing database monitoring and deployment guardrails to improve early detection of unexpected resource utilization following infrastructure and database changes. We sincerely apologize for the disruption this incident caused. If you have any questions, please contact [techops@roadie.com](mailto:techops@roadie.com) --- [2026-09-01T14:07:04.985-04:00] (resolved) This incident has been resolved and all roadie systems are functioning normally again. We apologize for the inconvenience and thank you for your patience. --- [2026-09-01T14:03:17.731-04:00] (monitoring) A fix has been implemented and we are seeing systems return to normal. Roadie engineers will continue monitoring. --- [2026-09-01T13:59:10.639-04:00] (identified) Roadie engineers are still in the process of implementing the fix. --- [2026-09-01T13:28:54.381-04:00] (identified) The issue has been identified and a fix is being implemented. --- [2026-09-01T13:18:02.632-04:00] (investigating) Roadie engineers are currently investigating a core platform outage affecting gig creation. We will continue to update this incident as we learn more.

Roadie Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Roadie incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed
Aug 8100.00% average · 2 days with incidentsSep 25

Live Roadie Outage Reports

Problems reported by engineers using Roadie. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Roadie problems reported yet.

Something wrong with Roadie on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Roadie

Is Roadie down? Roadie reports live availability for 6 components at status.roadie.com, among them Core Platform, Shipment API and Shipment Webhooks. Track Roadie outages, degradations and past incidents here, with uptime history and alerts across your SaaS stack.

Over the past 30 days, PulsAPI has measured Roadie uptime at 99.99%. Response times, incident history, and SLA tracking for Roadie are available on the PulsAPI dashboard.

Roadie Status FAQ

Is Roadie down right now?

The verdict at the top of this page comes from the latest poll of the official Roadie status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if Roadie is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Roadie recovers.

How do I check Roadie uptime history?

PulsAPI tracks Roadie uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.99%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Roadie changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Roadie outages?

PulsAPI reads the official Roadie status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual Roadie components?

Yes. PulsAPI monitors 6 individual Roadie components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Roadie goes down?

Yes. Create a free account and subscribe to Roadie: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Roadie to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Roadie problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Roadie?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Roadie plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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