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Is Root Down?

FinTech & PaymentsLive status, outages, and incident history

No. Root is up right now.

Every monitored Root system is operational as of November 14, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive · every 60s

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Official Root status page
How we know: the official Root status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Root Status Summary

As of 14:05 UTC on 14 November 2026, Root is operational. PulsAPI checked Root's official status page and found 4 of 4 components operational, with no active incidents. The latest incident, "Claim document processing failures", was on Oct 13, 2026 and lasted 2h 23m.

Cite as: PulsAPI, “Root status”, checked 14 November 2026, 14:05 UTC. https://www.pulsapi.com/services/root

Root Component Status

The main Root systems on this page. All 4 are operational right now.

4operational
API
Operational
Dashboard
Operational
Data Exports
Operational

1 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Notifications.

See all of them free

Component statuses may change independently during partial outages.

Recent Root Outages & Incidents

Incident history from the official Root status page, including resolution updates.

Claim document processing failuresResolved Oct 13, 2026 · 2h 23mResolved

This incident has been resolved. --- [2026-10-13T17:12:20.173+02:00] (identified) The issue has been identified and a fix is being implemented. --- [2026-10-13T16:09:32.333+02:00] (investigating) The AI feature on claim document uploads is currently down. A fix is being deployed.

Delayed communicationsResolved Sep 11, 2026 · 3h 24mResolved

This incident has been resolved. --- [2026-09-11T13:58:13.219+02:00] (monitoring) We are seeing delays in outbound communications following a large volume of payments. Communications are queued and will be sent, no messages are lost. We will update as the backlog clears.

Root Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Root incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history3 days observed
Nov 12100.00% averageNov 14

Live Root Outage Reports

Problems reported by engineers using Root. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Root problems reported yet.

Something wrong with Root on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Root

Root posts its status at status.rootplatform.com. The page covers 4 components, among them API, Dashboard and Data Exports. Past incidents and uptime for Root stay on this page, which helps when you want to know how often it has trouble.

Root Status FAQ

Is Root down right now?

The verdict at the top of this page comes from the latest poll of the official Root status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Root is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Root recovers.

How do I check Root uptime history?

PulsAPI tracks Root uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is not published yet, because a 30-day figure needs 30 days of tracked history. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Root changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Root outages?

PulsAPI reads the official Root status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Root components?

Yes. PulsAPI monitors 4 individual Root components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Root goes down?

Yes. Create a free account and subscribe to Root: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Root to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Root problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Root?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Root plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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4372+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.

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