Is Medius Down?

This incident has been resolved. --- [2026-08-10T11:17:48.936Z] (monitoring) The issue has been resolved and the cloud is operational, late invoices may take a few hours to fully appear in the system. Our team is closely monitoring the situation and implementing measures to enhance system reliability. --- [2026-08-10T09:42:20.808Z] (identified) Incident affecting Cloud13 is currently disrupting invoice processing functionality. The issue arose from a technical anomaly within a worker machine infrastructure. Remedial actions are underway, including resource adjustments and system restarts, though full restoration may take some time. --- [2026-08-10T09:28:02.303Z] (investigating) Incident affecting Cloud13 has disrupted the performance of scheduled jobs, including imports and reports. While the exact cause is still under investigation, our team is actively working to resolve the issue and minimize further disruption.

The issue affecting report data has been resolved. Reports are recovering and data is being processed automatically. Some reports may still reflect a slight delay while the system catches up — no action is required. We apologize for the inconvenience. --- [2026-08-04T13:10:35.983Z] (investigating) We have identified the root cause of the reporting delay. Data is currently being processed. Reports will return to normal once processing is complete. We will post a final update when reports are fully up to date. --- [2026-08-04T11:21:35.501Z] (investigating) We are currently investigating an issue where report data in Medius is not reflecting the latest updates. Invoices and other report data may appear outdated. Our engineering team is actively investigating. We will provide an update as soon as we have more information. We apologize for the inconvenience.

This incident has been resolved. Our team swiftly resolved the issue by rolling back to the previous version. We sincerely apologize for the disruption and are implementing measures to prevent similar occurrences. Thank you for your understanding and trust in us. --- [2026-08-04T08:46:34.423Z] (monitoring) Incident affecting Cloud02 is currently disrupting operations due to a bug in the autoscaling code introduced during a recent runtime upgrade. Our team is actively addressing the issue to restore normal functionality and implement safeguards to prevent recurrence. Currently the workaround has been implemented and we are actively monitoring current performance. We apologize for any inconvenience caused and deeply appreciate your patience as we work to resolve this. --- [2026-08-04T06:33:17.765Z] (investigating) Customers on Cloud02 may have problems connecting to AP Automation. We are investigating the issue.