Is SailPoint Down?

Developer ToolsLive status, outages, and incident history

No. SailPoint is up right now.

Every monitored SailPoint system is operational as of August 24, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive, rechecked every 60s

Start monitoring SailPoint Official SailPoint status page

How we know: the official SailPoint status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

SailPoint Component Status

The main SailPoint systems on this page. All 229 are operational right now.

229operational

Access Certification » Canada ca-central-1

Operational

Access Certification » FedRAMP us-gov-west-1

Operational

Access Certification » Frankfurt eu-central-1

Operational

226 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Access Certification » London eu-west-2, Access Certification » Mumbai ap-south-1, Access Certification » N. Virginia us-east-1, Access Certification » Oregon us-west-2, Access Certification » Singapore ap-southeast-1, Access Certification » Sydney ap-southeast-2, Access Certification » São Paulo sa-east-1, Access Certification » Tokyo ap-northeast-1, Access Certification » UAE me-central-1, Access Insights » Canada ca-central-1, Access Insights » FedRAMP us-gov-west-1, Access Insights » Frankfurt eu-central-1, and 214 more.

Create a free account

Component statuses may change independently during partial outages.

Recent SailPoint Outages & Incidents

Incident history from the official SailPoint status page, including resolution updates.

NERM is currently experiencing a service disruption.Resolved Aug 24, 2026 · 1h 17mResolved

This incident has been resolved. --- [2026-08-24T13:42:24.826Z] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-08-24T13:41:15.507Z] (identified) The issue has been identified and a fix is being implemented. --- [2026-08-24T13:22:44.120Z] (investigating) SailPoint is investigating an issue with NERM that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.

NERM is currently experiencing a service disruption.Resolved Aug 18, 2026 · 2h 34mResolved

This incident has been resolved. --- [2026-08-18T13:56:34.772Z] (identified) We are continuing to work on a fix for this issue. --- [2026-08-18T13:55:38.153Z] (identified) We are continuing to work on a fix for this issue. --- [2026-08-18T13:55:17.556Z] (identified) SailPoint is investigating an issue with NERM that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.

Virtual Appliances (VAs) for a subset of customers are currently experiencing a service disruptionResolved Jul 20, 2026 · 33 minResolved

Our engineering team has successfully resolved the issue affecting Virtual Appliances (VAs) for customers in the us-east-1 region who utilize the Canal secure tunnel VPN configuration. To fully restore your connectivity, action is required on your part. Our team has issued updated SSL Certificates that must be applied to your configuration. Please download the certificates from https://community.sailpoint.com/t5/IdentityNow-Connectors/Virtual-Appliance-Network-Tunnel-Configuration/ta-p/274648 and follow the instructions. Please note: if you have recently downloaded the certificate bundle before, you may need to clear your browser cache to get the updated files. If you have completed the steps above and are still experiencing issues, please open a support ticket. --- [2026-07-20T05:11:09.324Z] (identified) The issue has been identified and fix is being implemented. --- [2026-07-20T05:10:08.062Z] (investigating) We are currently investigating an issue affecting Virtual Appliances (VAs) that is causing service disruptions for a subset of our customers in useast1 —specifically those utilizing the Canal secure tunnel VPN configuration. We are working on addressing the service disruption.

SailPoint Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a SailPoint incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed

May 2695.94% average · 9 days with incidentsAug 24

Going further back: SailPoint uptime by month and every recorded SailPoint outage.

Live SailPoint Outage Reports

Problems reported by engineers using SailPoint. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total

24h agoNothing reportednow

No SailPoint problems reported yet.

Something wrong with SailPoint on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About SailPoint

SailPoint is a identity security platform providing identity governance, access management, and privileged access for enterprise organizations. Track SailPoint status and outages here.

Over the past 30 days, PulsAPI has measured SailPoint uptime at 100.00%. Response times, incident history, and SLA tracking for SailPoint are available on the PulsAPI dashboard.

SailPoint Status FAQ

Is SailPoint down right now?

PulsAPI checks SailPoint every 60 seconds. The verdict at the top of this page comes from the latest poll of the official SailPoint status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if SailPoint is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until SailPoint recovers.

How do I check SailPoint uptime history?

PulsAPI tracks SailPoint uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for SailPoint.

How fast does PulsAPI detect SailPoint outages?

PulsAPI polls the official SailPoint status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual SailPoint components?

Yes. PulsAPI monitors 229 individual SailPoint components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when SailPoint goes down?

Yes. Create a PulsAPI account and subscribe to SailPoint. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever SailPoint status changes.

How do I report an issue with SailPoint to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot SailPoint problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor SailPoint?

Yes. PulsAPI's Starter plan includes up to 25 monitored services with Slack and email alerts, and the 30-day free trial requires no credit card. You can monitor SailPoint alongside up to 24 other services at pulsapi.com/signup.

Track SailPoint with the rest of your stack

Monitor 2463+ cloud services from one dashboard and get alerts when SailPoint status changes.

Start free trial