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Is SailPoint Down?

Developer ToolsLive status, outages, and incident history

No. SailPoint is up right now.

Every monitored SailPoint system is operational as of October 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive · 60s while moving

Know the moment SailPoint breaks

SailPoint is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

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How we know: the official SailPoint status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

SailPoint Component Status

The main SailPoint systems on this page. All 216 are operational right now.

216operational
Access Certification » Canada ca-central-1
Operational
Access Certification » FedRAMP us-gov-west-1
Operational
Access Certification » Frankfurt eu-central-1
Operational

213 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Access Certification » London eu-west-2, Access Certification » Mumbai ap-south-1, Access Certification » N. Virginia us-east-1, Access Certification » Oregon us-west-2, Access Certification » Singapore ap-southeast-1, Access Certification » Sydney ap-southeast-2, Access Certification » São Paulo sa-east-1, Access Certification » Tokyo ap-northeast-1, Access Insights » Canada ca-central-1, Access Insights » FedRAMP us-gov-west-1, Access Insights » Frankfurt eu-central-1, Access Insights » London eu-west-2, and 201 more.

See all of them free

Component statuses may change independently during partial outages.

Recent SailPoint Outages & Incidents

Incident history from the official SailPoint status page, including resolution updates.

NERM is currently experiencing a service disruptionResolved Oct 9, 2026 · 41 minResolved

This issue has been resolved. --- [2026-10-09T11:42:20.264Z] (investigating) SailPoint is investigating an issue with NERM that is currently impacting some customers in US-East-1, resulting in degraded Identity Suite and Audit services. We are actively working to restore service and will provide an update once the issue has been resolved.

Ping SSO Outage: Users experiencing sign-in issuesResolved Oct 6, 2026 · 2h 31mResolved

This issue has been resolved. --- [2026-10-06T17:59:38.774Z] (investigating) Some users are seeing intermittent errors when signing in through Ping Identity SSO. Sites may load, but sign-in fails with "Network error communicating with endpoint." The identity team is investigating with Ping One to review the issue. Impacted sign-ins: ServiceNow (Production) through Ping SSO, including the customer support portal Identity University Discourse Highspot Please note: Unfortunately, customers will not be able to sign in to the Support Portal during this outage. If any of your customers need to create a case, they can email support@sailpoint.com.

ISC Access Requests in FedRAMP Staging, is currently experiencing a service disruption.Resolved Sep 29, 2026 · 6 minResolved

This incident has been resolved. --- [2026-09-29T17:39:58.932Z] (identified) The issue has been identified and a fix is being implemented. --- [2026-09-29T17:37:20.690Z] (investigating) We are currently investigating this issue.

SailPoint Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a SailPoint incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Jul 13100.00% average · 29 days with incidentsOct 11

Going further back: SailPoint uptime by month and every recorded SailPoint outage.

Live SailPoint Outage Reports

Problems reported by engineers using SailPoint. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No SailPoint problems reported yet.

Something wrong with SailPoint on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About SailPoint

SailPoint is a identity security platform providing identity governance, access management, and privileged access for enterprise organizations. Track SailPoint status and outages here.

Over the past 30 days, PulsAPI has measured SailPoint uptime at 100.00%. Response times, incident history, and SLA tracking for SailPoint are available on the PulsAPI dashboard.

SailPoint Status FAQ

Is SailPoint down right now?

The verdict at the top of this page comes from the latest poll of the official SailPoint status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if SailPoint is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until SailPoint recovers.

How do I check SailPoint uptime history?

PulsAPI tracks SailPoint uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever SailPoint changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect SailPoint outages?

PulsAPI reads the official SailPoint status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual SailPoint components?

Yes. PulsAPI monitors 216 individual SailPoint components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when SailPoint goes down?

Yes. Create a free account and subscribe to SailPoint: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with SailPoint to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot SailPoint problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor SailPoint?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so SailPoint plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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