Shift4 Outage History

35 incidents recorded over the last 365 days, 34 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Shift4 status100.00% uptime history

Every Recorded Shift4 Incident

Shift4 incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 1, 2026Tip Adjustments Issue Due To Daylight SavingsThe incident has been resolved. If you have any questions about tip adjustments, please call into support.1h 32mResolved
Oct 31, 2026GiveX Platform MaintenanceRestored Services: - GiveX POS: Including third-party online ordering - GiveX Gift - GiveX Loyalty - Online ordering payments - GiveX/Rx Analytics - Marqui CMS - B2B Cards Restoring Now: - Reporting may be…—Investigating
Oct 28, 2026Eigen Sim Cards Connection Issues for Canadian Merchants - Oct 28 2026.The incident has been resolved.3h 4mResolved
Oct 25, 2026Shift4 One & DuoThe incident has been resolved.76h 19mResolved
Oct 22, 2026Funding DelayThe incident has been resolved.172h 19mResolved
Oct 22, 2026Timeouts for US processing 10/22/26The incident has been resolved.1h 28mResolved
Oct 20, 2026Canadian Reporting DelayThe Canadian reporting delay incident has been resolved.9 minResolved
Oct 16, 2026Shift4 Venue - DataNow Reporting Performance - ARA/West Coast OnlyThe incident has been resolved.2h 31mResolved
Oct 15, 2026Scheduled System Maintenance 11:00- 11:30 AM EST Oct 15th 2026.The incident has been resolved.1h 10mResolved
Oct 14, 2026Shift4 One & Tax Free Shopping - 10/14/2026The incident has been resolved.21 minResolved
Oct 8, 2026Shift4 Planned Maintenance- 11:00PM ET- 08 OctoberThe maintenance period has concluded without issue.12h 19mResolved
Sep 29, 2026Scheduled System Maintenance- September 29, 2026, at 11:00 PM ET through September 30, 2026, at 3:00 PM ET.The Scheduled system maintenance has been completed. If you experience any issues, please refresh the browser and clear its cache and cookies.23h 7mResolved
Sep 28, 2026Scheduled MaintenanceMaintenance has concluded at this time and systems are functioning properly.13h 48mResolved
Sep 28, 2026Focus POS Platform Service ImpactThe incident has been resolved.2h 7mResolved
Sep 11, 2026Processing DisruptionThe incident has been resolved.53 minResolved
Sep 10, 2026Eigen Processing DisruptionThe incident has been resolved.1h 1mResolved
Aug 24, 2026Partial Funding Delay - 8-24-2026The incident has been resolved.3h 23mResolved
Aug 23, 2026Shift4 DineThe incident has been resolved.1h 58mResolved
Aug 20, 2026Aug 21th 2026: GiveX Scheduled Power Maintenance For Sydney Data Center (AU2) and Amsterdam DC (UK1).The GiveX Scheduled Power Maintenance For Sydney Data Center (AU2) and Amsterdam DC (UK1) has been completed. Thank you for your attention to this update.22h 57mResolved
Jul 17, 2026Eigen Network OutageThe incident has been resolved.1h 24mResolved
Jul 15, 2026Mastercard 3D Secure (3DS) Authentication FailuresMastercard has confirmed that the issue affecting Mastercard 3DS (Identity Check) authentication has now been resolved. Services have returned to normal, and transactions requiring Mastercard 3DS authentication are…6h 7mResolved
Jul 10, 2026Shift4 Dine BI Reporting IssuesThe incident has been resolved. Shift4 Dine BI Reporting capability has been restored.2h 21mResolved
Jul 6, 2026Shift4 Phone Support is DegradedThe incident has been resolved, and phone systems have been fully restored.51 minResolved
Jun 24, 2026Funding Delay and Batching issues 06/24/2026This has been resolved.46h 54mResolved
Jun 23, 2026Authorization Issues Reported - GlobalThe incident has been resolved.44 minResolved
Jun 2, 2026Phone System InterruptionThe incident has been resolved, all systems are normal.6h 44mResolved
May 14, 2026Funding Delay - Same Day ACHThe incident has been resolved.6h 29mResolved
May 5, 2026Online Ordering Issues Reported with DoorDashThe incident has been resolved, all Online Ordering solutions are operational.4h 21mResolved
Apr 24, 2026GiftCards Transactions FailingThe incident has been resolved.1h 43mResolved
Apr 17, 2026Funding Delay - Same Day ACHThe incident has been resolved.71h 43mResolved
Apr 7, 2026Intermittent Processing ErrorThe incident has been resolved.37 minResolved
Apr 4, 2026Delayed Processing/ Intermittent TimeoutsThe intermittent processing issue has been fully resolved. All transaction channels are back to normal, and our monitoring confirms that all payments are now processing successfully.2h 22mResolved
Apr 1, 2026Lighthouse InterruptionThe incident has been resolved.4 minResolved
Feb 11, 2026SkyTab Venue Service DisruptionPlease be advised, all SkyTab Venue services are back up and running. We apologize for any inconvenience experienced.1h 49mResolved
Jan 15, 2026Lighthouse Locked TicketsThe incident has been resolved.51h 26mResolved

Hear about the next one while it is open

Everything above is a record written after the fact. We can email you when the next Shift4 incident opens instead, at the point where knowing still changes what you do.

Free, no password, no card. Unsubscribe in one click.

How to Read This Shift4 Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Shift4 acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Shift4 outage in this window ran 7d 4h, against a mean recovery of 16h 4m. If you depend on Shift4 in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.