Shift4 logo

Is Shift4 Down?

SaaSLive status, outages, and incident history

No. Shift4 is up right now.

Every monitored Shift4 system is operational as of September 25, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive · 60s while moving

Know the moment Shift4 breaks

Shift4 is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

Free, no password, no card. Unsubscribe in one click.

How we know: the official Shift4 status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

Shift4 Component Status

The main Shift4 systems on this page. All 101 are operational right now.

101operational
Cloud POS Services » Hospitality Online Ordering
Operational
Cloud POS Services » Marketplace Ordering
Operational
Cloud POS Services » Mozart
Operational

98 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Cloud POS Services » Restaurant Manager Online Ordering, Cloud POS Services » Shift4 Customer Hub, Cloud POS Services » Shift4 One, Crypto Donation Platform » Client Dashboard, Crypto Donation Platform » Donation Form, Crypto Donation Platform » Donor Dashboard, Crypto Donation Platform » Public API, dev.shift4.com / Matterhorn » Gateway Processing, dev.shift4.com / Matterhorn » Merchant Dashboard, dev.shift4.com / Matterhorn » Pay by link / Online Checkout, Eigen/xDine » DoorDash, Eigen/xDine » Eigen Gateway, and 86 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Shift4 Outages & Incidents

Incident history from the official Shift4 status page, including resolution updates.

Processing DisruptionResolved Sep 11, 2026 · 53 minResolved

The incident has been resolved. --- [2026-09-11T23:45:54.830Z] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-09-11T23:29:04.728Z] (monitoring) We are continuing to investigate the issue, and have identified the cause. In order to avoid locked tickets and mismatched information, run transactions and tickets on the same system. --- [2026-09-11T23:04:34.596Z] (investigating) Shift4 is aware of some merchants experiencing issues processing payment transactions. Merchants with automatic Offline Payments mode should be able to continue operations. These errors may result in the following types of issues: • Payment Transaction Timeouts • Payment Transaction Declines • Payment Transaction Failures/Errors We will provide updates as they become available. Thanks for your patience; we apologize for the inconvenience.

Eigen Processing DisruptionResolved Sep 10, 2026 · 1h 1mResolved

The incident has been resolved. --- [2026-09-10T00:32:09.449Z] (identified) <b>Incident:</b> Shift4 is aware of a processing disruption regarding our Eigen product, impacting customers with V660 devices. We will provide further details as soon as possible.

Partial Funding Delay - 8-24-2026Resolved Aug 24, 2026 · 3h 23mResolved

The incident has been resolved. --- [2026-08-24T14:31:45.317Z] (investigating) <b>Incident:</b> Some of our merchants' deposits scheduled for today may be delayed for up to 24 hours. We are currently investigating the impact and will provide updates as available. We apologize for any inconvenience.

Shift4 Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Shift4 incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed
Aug 8100.00% average · 3 days with incidentsSep 25

Live Shift4 Outage Reports

Problems reported by engineers using Shift4. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Shift4 problems reported yet.

Something wrong with Shift4 on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Shift4

Shift4 publishes a public status page at status.shift4.com covering 114 components, including TSYS, Shift4 Dine POS - US and Online Stores. PulsAPI tracks Shift4 outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured Shift4 uptime at 100.00%. Response times, incident history, and SLA tracking for Shift4 are available on the PulsAPI dashboard.

Shift4 Status FAQ

Is Shift4 down right now?

The verdict at the top of this page comes from the latest poll of the official Shift4 status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if Shift4 is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Shift4 recovers.

How do I check Shift4 uptime history?

PulsAPI tracks Shift4 uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Shift4 changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Shift4 outages?

PulsAPI reads the official Shift4 status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual Shift4 components?

Yes. PulsAPI monitors 101 individual Shift4 components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Shift4 goes down?

Yes. Create a free account and subscribe to Shift4: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Shift4 to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Shift4 problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Shift4?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Shift4 plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

Track Shift4 with the rest of your stack

2463+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.

Start free, 3 services