ShipStation Outage History

56 incidents recorded over the last 365 days, 50 of them resolved, 2 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live ShipStation status100.00% uptime history

Every Recorded ShipStation Incident

ShipStation incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 29, 2026Evri - Shipping to EU not allowed via v4 or below - please update to v5 endpoint.This incident has been resolved.25h 8mResolved
Oct 27, 2026Important Change: DDU Shipments to Germany No Longer AcceptedEffective October 23, 2026, German customs authorities no longer accept DDU (Delivered Duty Unpaid) imports. GlobalPost and GAP DDU services can no longer be used for shipments to Germany, and labels created with these…—Investigating
Oct 20, 2026DPD label creationIssue end: 2026-10-20 - 12:43 PM UTC5h 59mResolved
Sep 30, 2026USPS Dimension RequirementsTo comply with USPS standards and avoid label errors or future USPS <a href="https://about.usps.com/postal-bulletin/2026/pb22700/html/updt_001.htm" target="_blank" rel="noopener noreferrer">non-compliance fees</a>…—Investigating
Sep 24, 2026Evri - Unable to create labelsThis incident has been resolved.29h 5mResolved
Sep 21, 2026Inaccurate Cubic Rates IssueThis incident has been resolved.43h 52mResolved
Sep 17, 20269/17/26 ShipStation Connect degraded performanceThis incident has been resolved.3h 55mResolved
Sep 14, 2026Unable to generate and print Packing Slips & Batch labelsThis incident has been resolved.5h 28mResolved
Sep 11, 2026DPD Local & DX - 'The carrier is currently unavailable, wait and try again.'This incident has been resolved.6h 12mResolved
Sep 10, 2026APC Overnight - "Collection Address Requires Phone Number"This incident has been resolved.47 minResolved
Sep 10, 2026Sapient Maintenance ActivityThe scheduled maintenance has been completed.3h 0mScheduled
Aug 28, 2026Orders Grid - Unable to load ordersThis incident has been resolved.1h 42mResolved
Aug 19, 2026ShipStation Latency and Login IssuesThis incident has been resolved.2h 40mResolved
Aug 18, 2026Royal Mail by ShipStation Shipment DisruptionEffective August 14, 2026: Royal Mail from ShipStation is temporarily suspended for shipments from the UK to Europe. In the meantime, other European carriers remain available for your UK shipments at this time.818h 14mResolved
Aug 7, 2026Carrier IssuesThank you for your patience while our integrators worked to resolve your issues. Please refresh your browser to reflect the changes made. Thank you for your patience and understanding.4h 11mResolved
Jul 31, 2026Team Global Express MaintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Jul 21, 2026Royal Mail maintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jul 14, 2026Duplicate package optionThis incident has been resolved.1h 18mResolved
Jul 13, 2026Carrier IssuesThis incident has been resolved.14h 9mResolved
Jul 13, 2026Evri API maintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Jul 8, 2026EU De Minimis Removal DisruptionsEffective July 1, the European Union introduced a new €3 flat-rate customs duty per HS code for items valued under €150, in addition to import VAT. <a…1806h 21mResolved
Jun 30, 2026Login issuesThis incident has been resolved.2h 46mResolved
Jun 25, 2026Australia Post from ShipStation - Label Creation IssueThis issue has now been resolved and labels can now be created again when using Australia Post from ShipStation.16h 4mResolved
Jun 11, 2026Carrier Issues - UPS label creationThis incident has been resolved.34 minResolved
Jun 3, 2026ShipStation Login IssueEarlier today, ShipStation identified an issue affecting some merchants' ability to log in. Our engineers have confirmed this issue should now be resolved.4h 22mResolved
Jun 3, 2026Shopify Marketplace IssuesThis incident has been resolved.1h 54mResolved
Jun 1, 2026ShipStation Login IssuesAfter monitoring the fix regarding ShipStation logins we have not seen any new instances of the issue and are happy to announce this has been resolved.1h 40mResolved
May 8, 2026Amazon Performance IssuesAmazon's AWS performance issue has been resolved and store connectivity functions should be fully operational for ShipStation merchants.36h 23mResolved
May 6, 2026Store import error: Invalid object name 'OPENJSON'.This incident has been resolved.1h 35mResolved
Apr 21, 2026ShipStationThis incident has been resolved16h 5mResolved
Apr 8, 2026Degraded Performance: Orders Page Loading & ImportsThis incident has been resolved.15h 44mResolved
Apr 8, 2026Issues Creating Labels using Canada Post by ShipStationThis incident has been resolved.144h 57mResolved
Apr 1, 2026Performance IssuesThis incident has been resolved.2h 7mResolved
Mar 20, 2026Woocommerce 500 errorThis incident has been resolved.119h 45mResolved
Mar 16, 2026ShipStation SlownessThis incident has been resolved.219h 39mResolved
Mar 9, 202612 Month API Key GenerationThis incident has been resolved.5h 15mResolved
Mar 5, 2026Amazon Performance IssuesThis incident has been resolved.20h 32mResolved
Feb 27, 2026Carrier Issues - Canada PostThis incident has been resolved.5h 9mResolved
Feb 27, 2026Amazon Shipping Printing IssueThis incident has been resolved.72h 16mResolved
Feb 20, 2026Rate LatencyThis incident has been resolved.2h 18mResolved
Feb 18, 2026Login IssuesThis incident has been resolved.1h 18mResolved
Jan 23, 2026ShipStation Login IssueThis incident has been resolved.53 minResolved
Jan 16, 2026ShipStation AccessThis incident has been resolved.3h 10mResolved
Jan 14, 2026Unable to create label while using ParcelGuardThis incident has been resolved.7h 13mResolved
Jan 9, 2026UPS Updates for US & CA ShipmentsThis incident has been resolved.1315h 13mResolved
Dec 24, 2025CanadaPost Create Label ErrorThis incident has been resolved.2 minResolved
Dec 24, 2025Carrier Issues - CanadaPost Create Label ErrorThank you for your patience while our integrators worked to resolve your issues. Please refresh your browser to reflect the changes made. Thank you for your patience and understanding.46h 2mResolved
Dec 15, 2025ShipStation Login IssueThis incident has been resolved.51 minResolved
Dec 8, 2025ShipStation Slowness / Unable to LoadThank you for your patience while ShipStation engineers worked to resolve issues with app slowness and performance. All reports from affected users have assured us that this issue has been fully resolved. Please reach…48 minResolved
Dec 8, 2025Australian Carrier UpdatesThis incident has been resolved.771h 7mResolved
Dec 8, 2025UPS Potential High VolumeThis incident has been resolved.775h 30mResolved
Dec 5, 2025CloudflareThis incident has been resolved.20 minResolved
Dec 1, 2025Shopify Admin and Login IssuesThis incident has been resolved.3h 8mResolved
Nov 28, 2025NetDespatch API Issue impacting label generationThis incident has been resolved.2h 36mResolved
Nov 21, 2025Rithium (formerly Channel Advisor) Outage Impacting All StoresThis incident has been resolved.88h 26mResolved
Nov 18, 2025Service Performance DegradationThis incident has been resolved.24h 23mResolved

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How to Read This ShipStation Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before ShipStation acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single ShipStation outage in this window ran 75d 6h, against a mean recovery of 5d. If you depend on ShipStation in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.