Is ShipStation Down?

Thank you for your patience while our integrators worked to resolve your issues. Please refresh your browser to reflect the changes made. Thank you for your patience and understanding. --- [2026-08-07T10:59:00.912-05:00] (investigating) ShipStation is currently experiencing performance issues due to an ongoing Canada Post outage. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience. You can follow the Canada Post status page here: <a href="https://downdetector.ca/status/canada-post/">Visit the Canada Post Status Page</a>

The scheduled maintenance has been completed. --- [2026-07-31T09:00:07.672-05:00] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-07-31T08:00:08.582-05:00] (scheduled) Maintenance will begin as scheduled in 60 minutes. --- [2026-07-29T01:29:05.574-05:00] (scheduled) We will be undergoing scheduled maintenance during this time. --- [2026-07-29T01:28:55.819-05:00] (scheduled) We will be undergoing scheduled maintenance during this time. --- [2026-07-29T01:27:56.532-05:00] (scheduled) We received the information from the carrier Team Global Express about the maintenance of their API: Dear Valued Customers & Partners, To enhance your experience through upcoming platform upgrades, Team Global Express will be conducting planned system maintenance. This will require a temporary outage of the MyTeamGE Portal and API services. During this window, access to the platform and services will be unavailable. We recommend completing any urgent tasks prior to the start of the maintenance window. Planned Outage Schedule: · Start: 10:00 pm AEST, Friday, 31st July 2026 · End: 4:00 am AEST, Saturday, 1st August 2026 During this window, the following services will be temporarily unavailable: · MyTeamGE Website · MyTeamGE API Services · MyTeamGE Auto Importing Please note that while every effort will be made to restore services within the scheduled window, the completion time may be extended if additional time is required during the upgrade. We appreciate your patience and understanding as we implement these important improvements. Should you have any questions or require assistance, please do not hesitate to contact our support team at etrade@teamglobalexp.com Kind Regards Customer Integration Team Team Global Express

The scheduled maintenance has been completed. --- [2026-07-21T14:00:08.007-05:00] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-07-15T08:44:14.568-05:00] (scheduled) Royal Mail module performance can decrease during the maintenance window. Message from the provider: We wanted to let you know that we’ll be rolling out new features and system improvements on Tuesday, 21st July 2026. As part of our standard deployment process, updates are designed to be seamless, with no downtime expected for users. Deployment window Start: 21 July 2026 – 20:00 (BST) End: 21 July 2026 – 22:00 (BST) During this time, you may notice brief and minimal increases in response times as the update is applied, but there should be no interruption to your use of the platform.