Is Shopify Down?

SaaSLive status, outages, and incident history

No. Shopify is up right now.

Every monitored Shopify system is operational as of August 24, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive, rechecked every 60s

Start monitoring Shopify Official Shopify status page

How we know: the official Shopify status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

Shopify Component Status

The main Shopify systems on this page. All 9 are operational right now.

9operational

Admin

Operational

API & Mobile

Operational

Checkout

Operational

6 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Oxygen, Point of Sale, Reports and Dashboards, Storefront, Support, Third party services.

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Component statuses may change independently during partial outages.

Recent Shopify Outages & Incidents

Incident history from the official Shopify status page, including resolution updates.

Live support unavailable for merchantsResolved Aug 19, 2026 · 1h 46mResolved

The issue affecting live support by phone and chat due to a Twilio outage is now fully resolved. Merchants can now connect with live support without issue. Our monitoring period has ended, and we have observed no further impact. --- [2026-08-19T19:54:36.820-04:00] (monitoring) Twilio is deploying a fix and we're starting to see live support connections recover. Some merchants may still be unable to connect with a specialist by phone or chat. We'll continue monitoring and provide another update when the issue is fully resolved. --- [2026-08-19T19:34:16.396-04:00] (identified) We've identified the root cause as an outage at Twilio, a service Shopify uses to connect live support calls and chats. Merchants may experience long wait times or be unable to connect with a specialist. Updates are available at status.twilio.com. We'll provide another update when we have more information to share. --- [2026-08-19T19:22:37.577-04:00] (investigating) We’re investigating an issue preventing merchants from connecting with Live Support by phone or chat. Merchants may experience long wait times or may not reach a support specialist. This issue is affecting all live support queues. We'll provide an update when more information is available. --- [2026-08-19T19:26:10.449-04:00] (investigating) We’re investigating an issue preventing merchants from connecting with live support by phone or chat. Merchants may experience long wait times or may not reach a support specialist. This issue is affecting all live support queues. We'll provide an update when more information is available.

Shop Pay Installments has been temporarily disabled for US buyersResolved Aug 14, 2026 · 21 minResolved

This issue has been resolved, and Shop Pay Installments is available to eligible buyers at checkout. --- [2026-08-14T11:41:38.675-04:00] (monitoring) Shop Pay Installments has been re-enabled, and we are monitoring that. --- [2026-08-14T11:29:37.089-04:00] (investigating) The Shop Pay Installments option is temporarily disabled for United States buyers, due to a connectivity issue with the third-party service that powers it. That option will show as unavailable at checkout. Shop Pay remains available, otherwise.

No installment options are available on Shop Pay checkouts in the USResolved Aug 12, 2026 · 29 minResolved

Between 15:52 UTC – 21:40 UTC, we experienced an outage with Shop Pay Installments for storefront users in the US due to a third-party issue with Installments provider Affirm, causing Installments options to appear unavailable to affected users. At 21:40, Affirm confirmed a fix to their systems. We reenabled Shop Pay Instalments at 21:50 at which time we confirmed the issue resolved. The monitoring period for this issue has ended and no further impact has been observed. --- [2026-08-12T17:32:05.248-04:00] (identified) We are currently experiencing an issue with third-party installments provider Affirm which is causing Shop Pay Installments options to be unavailabe to US storefront users. Please refer to Affirm's public status page for the latest updates.

Shopify Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Shopify incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed

May 2697.96% average · 15 days with incidentsAug 24

Going further back: Shopify uptime by month and every recorded Shopify outage.

Live Shopify Outage Reports

Problems reported by engineers using Shopify. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total

24h agoNothing reportednow

No Shopify problems reported yet.

Something wrong with Shopify on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Shopify

Shopify is the commerce platform powering 1.7M+ businesses in 175 countries, from independent stores to enterprise brands, processing billions in GMV annually. Shopify outages prevent online purchases and merchant store management. Track Shopify status and outages here.

Over the past 30 days, PulsAPI has measured Shopify uptime at 99.89%. Response times, incident history, and SLA tracking for Shopify are available on the PulsAPI dashboard.

Shopify Status FAQ

Is Shopify down right now?

PulsAPI checks Shopify every 60 seconds. The verdict at the top of this page comes from the latest poll of the official Shopify status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if Shopify is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Shopify recovers.

How do I check Shopify uptime history?

PulsAPI tracks Shopify uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.89%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for Shopify.

How fast does PulsAPI detect Shopify outages?

PulsAPI polls the official Shopify status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual Shopify components?

Yes. PulsAPI monitors 9 individual Shopify components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Shopify goes down?

Yes. Create a PulsAPI account and subscribe to Shopify. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever Shopify status changes.

How do I report an issue with Shopify to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Shopify problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Shopify?

Yes. PulsAPI's Starter plan includes up to 25 monitored services with Slack and email alerts, and the 30-day free trial requires no credit card. You can monitor Shopify alongside up to 24 other services at pulsapi.com/signup.

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