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Is Shopify Down?

SaaSLive status, outages, and incident history

No. Shopify is up right now.

Every monitored Shopify system is operational as of October 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive · 60s while moving

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Shopify is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

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Official Shopify status page
How we know: the official Shopify status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

Shopify Component Status

The main Shopify systems on this page. All 9 are operational right now.

9operational
Admin
Operational
API & Mobile
Operational
Checkout
Operational

6 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Oxygen, Point of Sale, Reports and Dashboards, Storefront, Support, Third party services.

See all of them free

Component statuses may change independently during partial outages.

Recent Shopify Outages & Incidents

Incident history from the official Shopify status page, including resolution updates.

Some merchants encountering error messages when trying to login to their adminsResolved Oct 8, 2026 · 46 minResolved

The monitoring period for this issue has ended and no further impact has been observed. --- [2026-10-08T10:56:56.694-04:00] (monitoring) This issue has been resolved and is being monitored. --- [2026-10-08T10:49:13.353-04:00] (investigating) Merchants may experience issues when trying to login to the Shopify admin. This includes a refresh authentication, or the ability to complete signup.

Shop App, Shop Pay & Shop Pay Installments are unavailableResolved Sep 18, 2026 · 2h 58mResolved

Service has been restored for Shop App, shop.app web page, Shop Pay, Shop Pay Installments, Login with Shop, shipping label voids, shipment tracking updates, and tracking notifications. The monitoring period for this issue has ended and no further impact has been observed. --- [2026-09-18T17:00:45.092-04:00] (monitoring) Service has been restored for Shop App, shop.app web page, Shop Pay, Shop Pay Installments, Login with Shop, and shipping label voids. Shipment tracking updates and tracking notifications remain degraded. We continue working to restore these services. --- [2026-09-18T16:19:19.310-04:00] (investigating) We are continuing to investigate the disruption affecting Shop App, shop.app web page, Shop Pay, Shop Pay Installments, and Login with Shop. Merchants are also unable to void shipping labels. Shipment tracking updates are unavailable, and tracking notifications are not being sent to merchants or buyers. We will provide another update when more information is available. --- [2026-09-18T15:45:40.104-04:00] (investigating) We are continuing to investigate the disruption affecting Shop App, shop.app web page, Shop Pay, Shop Pay Installments, and Login with Shop. Other payment methods remain available at checkout. We will provide another update when more information is available. --- [2026-09-18T14:56:21.811-04:00] (investigating) We are investigating and will keep you updated. --- [2026-09-18T15:21:42.818-04:00] (investigating) The Shop App is currently unavailable and shop.app web page is also down. At checkout Shop Pay and Shop Pay Installments are unavailable. Login with Shop is disabled, and checkout flows that depend on Shop Pay are failing.

Some customers experiencing issues with the Shop AppResolved Sep 18, 2026 · 22 minResolved

This incident has been resolved. --- [2026-09-18T09:53:04.466-04:00] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-09-18T09:48:45.528-04:00] (identified) The issue has been identified and a fix is being implemented. --- [2026-09-18T09:48:45.871-04:00] (investigating) Some customers may experience issues with the Shop App. Products are not loading. Some shops may not be available.

Shopify Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Shopify incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Jul 13100.00% average · 15 days with incidentsOct 11

Going further back: Shopify uptime by month and every recorded Shopify outage.

Live Shopify Outage Reports

Problems reported by engineers using Shopify. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Shopify problems reported yet.

Something wrong with Shopify on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Shopify

Shopify is the commerce platform powering 1.7M+ businesses in 175 countries, from independent stores to enterprise brands, processing billions in GMV annually. Shopify outages prevent online purchases and merchant store management. Track Shopify status and outages here.

Over the past 30 days, PulsAPI has measured Shopify uptime at 99.99%. Response times, incident history, and SLA tracking for Shopify are available on the PulsAPI dashboard.

Shopify Status FAQ

Is Shopify down right now?

The verdict at the top of this page comes from the latest poll of the official Shopify status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if Shopify is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Shopify recovers.

How do I check Shopify uptime history?

PulsAPI tracks Shopify uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.99%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Shopify changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Shopify outages?

PulsAPI reads the official Shopify status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual Shopify components?

Yes. PulsAPI monitors 9 individual Shopify components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Shopify goes down?

Yes. Create a free account and subscribe to Shopify: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Shopify to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Shopify problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Shopify?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Shopify plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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2463+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.

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