SHOPLINE Outage History
18 incidents recorded over the last 365 days, 7 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded SHOPLINE Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 13, 2026 | [TW] [7-11 跨境門市取貨] 泰國地區目前無法提供下單選門市服務「7-11 跨境門市取貨」泰國地區，目前無法提供下單選門市服務，若消費者有透過 7-11 跨境寄送至泰國的需求，請引導消費者改選擇「7-11 跨境宅配」送貨方式，謝謝 | — | Investigating |
| Sep 30, 2026 | [預告][TW] 7-11 統一數網停機通知The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 14, 2026 | [預告][All Regions] 創建訂單服務搬遷維護作業 | Scheduled Maintenance for Manual OrderThe scheduled maintenance has been completed. | 2h 30m | Scheduled |
| Sep 14, 2026 | [預告][TW] 7-11 統一數網停機通知The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 31, 2026 | [預告][TW] 7-11 統一數網停機通知The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jul 22, 2026 | [All Region] 商品前台無法穩定載入This incident has been resolved. | 1h 21m | Resolved |
| Jul 7, 2026 | [All Regions] 數據資料庫優化作業公告 | Scheduled Database OptimizationThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jul 1, 2026 | [All Region][Third-party Integration] Facebook 無法串接粉絲專頁問題已修復，不預期再有任何店家因為這個 root cause 無法串接新的 FB 粉絲頁，接下來會繼續與 Meta 釐清為何 Meta 底層邏輯改動 | 44h 22m | Resolved |
| Jun 30, 2026 | [預告][TW] 7-11 統一數網停機通知The scheduled maintenance has been completed. | 2h 15m | Scheduled |
| Jun 8, 2026 | [TW] [全家超取] 因全家服務不穩，目前執行出貨、列印標籤功能受限全家端已修復，目前執行出貨、列印標籤功能正常運作 | 1h 50m | Resolved |
| May 12, 2026 | [TW ][物流] 7-11 超商取貨服務故障統一數網回覆超商主機已恢復，超取服務正常運作 | 25 min | Resolved |
| Apr 30, 2026 | [預告][TW] 7-11 統一數網停機通知The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Apr 17, 2026 | [TW][SL Logistics] 新竹物流暫停服務中接獲新竹物流通知，執行出貨功能已恢復。 | 15h 30m | Resolved |
| Jan 18, 2026 | 系統升級公告 System Upgrade NoticeThe scheduled maintenance has been completed. | 30 min | Scheduled |
| Jan 6, 2026 | 系統升級公告 System Upgrade NoticeThe scheduled maintenance has been completed. | 1h 10m | Scheduled |
| Dec 17, 2025 | [預告][TW] 全家便利商店（日翊物流）維護通知The scheduled maintenance has been completed. | 30 min | Scheduled |
| Dec 5, 2025 | [All Region][Storefront] 部分商店前台受到網域商 cloudflare 影響，可能導致前台無法進入This incident has been resolved. | 12 min | Resolved |
| Dec 1, 2025 | [TW] [全家超取] 因全家服務不穩，目前執行出貨、列印標籤功能受限全家於 12:00 修復完畢，目前全家超取服務皆為正常。 | 43 min | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next SHOPLINE incident opens instead, at the point where knowing still changes what you do.
Free, no password, no card. Unsubscribe in one click.
How to Read This SHOPLINE Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before SHOPLINE acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single SHOPLINE outage in this window ran 1d 20h, against a mean recovery of 4h 58m. If you depend on SHOPLINE in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.