SHOPLINE logo

Is SHOPLINE Down?

SaaSLive status, outages, and incident history

No. SHOPLINE is up right now.

Every monitored SHOPLINE system is operational as of September 25, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive · 60s while moving

Know the moment SHOPLINE breaks

SHOPLINE is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

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Official SHOPLINE status page
How we know: the official SHOPLINE status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

SHOPLINE Component Status

The main SHOPLINE systems on this page. All 68 are operational right now.

68operational
Payment Network » American Express
Operational
Payment Network » JCB
Operational
Payment Network » Mastercard
Operational

65 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Payment Network » VISA, SHOPLINE Admin Panel, SHOPLINE EC Storefront, SHOPLINE Logistics » [CN] SHOPLINE Logistics, SHOPLINE Logistics » [HK] SHOPLINE Logistics, SHOPLINE Logistics » [MY] SHOPLINE Logistics, SHOPLINE Logistics » [SG] SHOPLINE Logistics, SHOPLINE Logistics » [TH] SHOPLINE Logistics, SHOPLINE Logistics » [TW] SHOPLINE Logistics, SHOPLINE Logistics » [VN] SHOPLINE Logistics, SHOPLINE OpenAPI, SHOPLINE Payments » [HK] SHOPLINE Payments - Alipay, and 53 more.

See all of them free

Component statuses may change independently during partial outages.

Recent SHOPLINE Outages & Incidents

Incident history from the official SHOPLINE status page, including resolution updates.

[預告][TW] 7-11 統一數網停機通知Scheduled for Sep 30, 2026 · 2h 0mScheduled

SHOPLINE 合作夥伴統一數網為提供更優質的服務，預計將於 2026 年 10 月 01 日（四）清晨進行資料庫主機停機維護作業。 詳細作業時間與內容如下： 📍作業時間 2026 年 10 月 01 日（四）清晨 02:00 - 04:00（預計約 120 分鐘） 📍影響範圍 1. ibon 實體機器及 APP 皆暫停服務。 2. 停止提供 C2C 交貨便代碼，請避開於此時段執行出貨來產出代碼。 3. C2C 重選門市功能暫停服務，請避開此時段執行訂單重選門市。 4. 貨態查詢頁面暫停服務，請避開此時段查詢貨態。 5. 門市電子地圖功能將會有數次瞬斷，請顧客避開此時段使用 7-11 送貨方式。 6. 門市寄件服務暫停，請避開此時段寄件。 系統維護期間可能會無法正常使用 7-11 的相關服務，若您有設定 7-11 C2C 自動執行出貨，請於系統維護結束再重新執行出貨即可。 造成您的不便敬請見諒，如需確認 SHOPLINE 系統的最新狀態，可至此查閱詳情；如有其他問題，歡迎與線上顧問團隊聯絡，謝謝。

[預告][All Regions] 創建訂單服務搬遷維護作業 | Scheduled Maintenance for Manual OrderScheduled for Sep 14, 2026 · 2h 30mScheduled

The scheduled maintenance has been completed. --- [2026-09-15T03:00:08.203+08:00] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-09-01T18:17:52.936+08:00] (scheduled) 為進行服務優化，SHOPLINE 將於以下時段進行「創建訂單」功能維護作業。 📍作業時間 日期：2026 年 09 月 15 日 (二) 時間：凌晨 03:00 至 05:30 (GMT+8) 📍影響範圍 作業期間，以下功能將暫時無法使用；其餘功能，如網店前台購物與結帳流程、後台非創建訂單的頁面皆不受影響。 1. 商店管理後台 - 社交電商 > 創建訂單 - 訂單管理 > 更多動作 > 新增訂單 - 社交電商 > 訊息中心 > 官網訊息 > 編輯購物車 / 建立訂單 - 社交電商 > 訊息中心 > 社群訊息 > 編輯購物車 / 建立訂單 - 社交電商 > SHOPLINE Live > 直播間 > 即時留言區 > 編輯購物車 - 社交電商 > SHOPLINE Live > 直播間 > 直播留言管理 > 編輯購物車 / 建立訂單 - 社交電商 > 貼文銷售 > 貼文留言管理 > 編輯購物車 / 建立訂單 2. SHOPLINE 後台管理 App - 訊息 > 任一社交平台訊息 > 編輯購物車 / 創建訂單 3. 顧客端頁面 - 透過「社交電商 > 創建訂單」創建的訂單將暫時無法查看與進行付款 💡 提醒：維護作業結束後，若無法進入編輯購物車或建立訂單等頁面，請先「重新整理」; 若問題仍無法排解，極有可能是受到快取影響，請嘗試重啟裝置和網路設備如路由器後再進行操作。 若作業提早完成，系統功能會提前恢復運作，我們會於本公告更新通知，造成您的不便敬請見諒；如有其他問題，歡迎與線上顧問團隊聯絡，謝謝。 SHOPLINE 團隊 謹啟 ———————————————————————— To complete our infrastructure consolidation and service optimization, SHOPLINE will be performing scheduled maintenance on the "Manual Order" feature. 📍 Maintenance Window Date: Tuesday, September 15, 2026 Time: 03:00 AM – 05:30 AM (GMT+8) 📍 Affected Services During the maintenance window, the following features will be temporarily unavailable. All other functions, including the online store shopping and checkout flow, will remain fully operational. 1. SHOPLINE Admin - Social Commerce > Manual Order - Social Commerce > Message Center > Online Store Messages > Edit Cart / Create Order - Social Commerce > Message Center > Social Messages > Edit Cart / Create Order - Social Commerce > Shopline Live > Live Center > Live Comments > Edit Cart - Social Commerce > Shopline Live > Live Comment Management > Edit Cart / Create Order - Social Commerce > Social Post Selling > Post Comment Management > Edit Cart / Create Order 2. SHOPLINE Admin App - Message > Social Channel Chat > Create/Edit Order 3. Customer-facing Pages - Orders created through [Social Commerce] > [Manual Order] will be temporarily unavailable for customers to view or complete payment. 💡 Note: After the migration is completed, if the Manual Order page is still inaccessible, please refresh the page first. If the issue persists, it may be caused by local DNS cache — please restart your device or network equipment and try again. Functions will resume as soon as the migration is completed. If the work finishes ahead of schedule, we will post an update on this notice. We apologize for any inconvenience this may cause. If you have any questions, please feel free to contact our Merchant Success Team. Thank you for your patience and support. Best regards, SHOPLINE Team

[預告][TW] 7-11 統一數網停機通知Scheduled for Sep 14, 2026 · 2h 0mScheduled

The scheduled maintenance has been completed. --- [2026-09-15T02:00:07.432+08:00] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-09-12T01:57:58.351+08:00] (scheduled) SHOPLINE 合作夥伴統一數網為提供更優質的服務，預計將於 2026 年 09 月 15 日（二）清晨進行資料庫主機停機維護作業。 詳細作業時間與內容如下： 📍作業時間 2026 年 09 月 15 日（二）清晨 02:00 - 04:00（預計約 120 分鐘） 📍影響範圍 1. APP 中「我的包裹」服務暫停。 2. 停止提供 C2B 退貨便代碼，請避開於此時段產生 7-11 C2B 退貨單，來產出代碼。 系統維護期間可能會無法正常使用 7-11 的相關服務，請避開於此時段進行作業。 造成您的不便敬請見諒，如需確認 SHOPLINE 系統的最新狀態，可至此查閱詳情；如有其他問題，歡迎與線上顧問團隊聯絡，謝謝。

SHOPLINE Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a SHOPLINE incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed
Aug 8100.00% averageSep 25

Live SHOPLINE Outage Reports

Problems reported by engineers using SHOPLINE. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No SHOPLINE problems reported yet.

Something wrong with SHOPLINE on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About SHOPLINE

SHOPLINE exposes 75 monitored components on its status page at status.shoplineapp.com — SHOPLINE EC Storefront, Stripe and [HK] Alfred 智能櫃 among them. Follow SHOPLINE downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured SHOPLINE uptime at 100.00%. Response times, incident history, and SLA tracking for SHOPLINE are available on the PulsAPI dashboard.

SHOPLINE Status FAQ

Is SHOPLINE down right now?

The verdict at the top of this page comes from the latest poll of the official SHOPLINE status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if SHOPLINE is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until SHOPLINE recovers.

How do I check SHOPLINE uptime history?

PulsAPI tracks SHOPLINE uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever SHOPLINE changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect SHOPLINE outages?

PulsAPI reads the official SHOPLINE status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual SHOPLINE components?

Yes. PulsAPI monitors 68 individual SHOPLINE components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when SHOPLINE goes down?

Yes. Create a free account and subscribe to SHOPLINE: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with SHOPLINE to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot SHOPLINE problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor SHOPLINE?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so SHOPLINE plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

Track SHOPLINE with the rest of your stack

2463+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.

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