Is SHOPLINE Down?

SaaSLive status, outages, and incident history

No. SHOPLINE is up right now.

Every monitored SHOPLINE system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 33m agoLive, rechecked every 60s

Start monitoring SHOPLINE Official SHOPLINE status page

How we know: the official SHOPLINE status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

SHOPLINE Component Status

The main SHOPLINE systems on this page. All 20 are operational right now.

20operational

Payment Network » American Express

Operational

Payment Network » JCB

Operational

Payment Network » Mastercard

Operational

17 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Payment Network » VISA, SHOPLINE Admin Panel, SHOPLINE EC Storefront, SHOPLINE Logistics » [CN] SHOPLINE Logistics, SHOPLINE Logistics » [HK] SHOPLINE Logistics, SHOPLINE Logistics » [MY] SHOPLINE Logistics, SHOPLINE Logistics » [SG] SHOPLINE Logistics, SHOPLINE Logistics » [TH] SHOPLINE Logistics, SHOPLINE Logistics » [TW] SHOPLINE Logistics, SHOPLINE Logistics » [VN] SHOPLINE Logistics, SHOPLINE OpenAPI, SHOPLINE POS, and 5 more.

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Component statuses may change independently during partial outages.

Recent SHOPLINE Outages & Incidents

Incident history from the official SHOPLINE status page, including resolution updates.

Uptime history4 days observed

Aug 8100.00% averageAug 11

[All Region] 商品前台無法穩定載入Resolved Jul 22, 2026 · 1h 21mResolved

This incident has been resolved. --- [2026-07-22T12:05:00.021+08:00] (monitoring) 預期已全數恢復，技術團隊持續監控中。 --- [2026-07-22T12:20:14.802+08:00] (monitoring) 目前前台部分頁面的商品元件無法穩定顯示，技術團隊緊急排解中。 --- [2026-07-22T11:23:40.818+08:00] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-07-22T11:13:08.560+08:00] (investigating) We are currently investigating this issue. --- [2026-07-22T12:09:20.382+08:00] (identified) We are currently investigating this issue. --- [2026-07-22T11:09:01.777+08:00] (identified) 目前偵測到商品前的的商品列表頁面無法穩定成功載入，會出現 404 畫面，SHOPLINE 團隊加速修復中。

[All Regions] 數據資料庫優化作業公告 | Scheduled Database OptimizationScheduled for Jul 7, 2026 · 4h 0mScheduled

The scheduled maintenance has been completed. --- [2026-07-08T01:00:11.534+08:00] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-07-05T19:38:05.140+08:00] (scheduled) 為持續優化數據服務品質，SHOPLINE 將於以下時段進行數據資料庫優化作業。 📍作業時間日期：2026 年 07 月 08 日 (三) 至 2026 年 07 月 10 日 (五) 時間：每日凌晨 01:00 至 05:00 (GMT+8) 📍影響範圍作業期間，以下數據分析功能可能發生數據更新延遲、資料暫停更新，或頁面載入較平時緩慢之情況 ; 其餘功能，如交易流程與後台營運，皆不受影響。 1. 商店後台頁面 - 總覽 > 網店 > 今天熱門商品, 商品瀏覽量 - 總覽 > 網店 > 成交總額, 成交訂單總量, 總工作階段數, 新增會員數 - 總覽 > 實體店 > 商品銷量 - 總覽 > 實體店 > 總營業額, 銷貨成本, 毛利, 毛利率 - 促銷及分潤 > 推薦活動及分潤 > 使用紀錄 > 活動成效與總覽 - 報表及分析 > 報表匯出 > 實體店 > 每日付款方式報表 - 報表及分析 > Shoplytics 數據分析中心 - 社交電商 > 社交數據概覽 - 顧客管理 > 廣播中心 > 查閱 > 轉換渠道數據 - SHOP Builder 促購元件 App > 進階分頁 > 累積銷量 - 發票管理 > 日結列出 2. SHOPLINE 後台管理 App - 首頁 > 成交總額 - 首頁 > 熱門商品 3. POS App - POS > 員工業績若作業提早完成，系統功能會提前恢復運作，我們會於本公告更新通知，造成您的不便敬請見諒 ; 如有其他問題，歡迎與線上顧問團隊聯絡，謝謝。 SHOPLINE 團隊謹啟 —————————————————————————————————————— To continuously improve the quality of our data services, SHOPLINE will be conducting database optimization during the periods specified below. 📍 Maintenance Window Date: Wednesday, July 8, 2026 – Friday, July 10, 2026 Time: 01:00 AM – 05:00 AM (GMT+8) daily 📍 Affected Services During the maintenance window, the following data analytics features may experience delayed data updates, temporary data pauses, or slower page loading times. 1. SHOPLINE Admin - Dashboard > Online Store > Today's Top Products > Page Views - Dashboard > Online Store > GMV, Gross Orders, Total Sessions, Newly Added Members - Dashboard > Retail Store > Total Products Sold - Dashboard > Retail Store > Total Sales, Cost of Sales, Gross Profit, Gross Profit Margin - Promotions & Reward > Affiliate Campaign > Usage Record > Campaign Performance Overview - Report & Analytics > Report Export > Retail Store > Daily Payment Methods Report - Report & Analytics > Shoplytics - Social Commerce > SC Overall Statistics - Customer Management > Broadcast Center > View > Conversion Funnel - SHOP Builder - Sales Booster Widget > Advanced Page > Accumulated Quantity - Invoice Management > List By Day 2. SHOPLINE Admin App - Dashboard > GMV - Dashboard > Top Products 3. POS - POS > Sales Performance 💡 Note: All other core functionalities, including transaction processes (checkout) and admin panel operations, will remain fully operational and unaffected. Functions will resume as soon as the optimization is completed. We apologize for any inconvenience this may cause. If you have any questions, please feel free to contact our Merchant Success Team. Thank you for your patience and support. Best regards, SHOPLINE Team

[All Region][Third-party Integration] Facebook 無法串接粉絲專頁Resolved Jul 1, 2026 · 44h 22mResolved

問題已修復，不預期再有任何店家因為這個 root cause 無法串接新的 FB 粉絲頁，接下來會繼續與 Meta 釐清為何 Meta 底層邏輯改動 --- [2026-07-01T14:41:00.596+08:00] (identified) 時間：2026/07/01 中午起受影響條件：店家串接「第三方服務 > Facebook > 社群銷售 > Facebook 粉絲專頁」時失敗造成影響：無法完成 Facebook 粉絲專頁串接，畫面顯示「發生錯誤，請再試一次」/ “something went wrong, please try again.” 目前判斷主因為 Meta 接口不穩，影響商店後台串接 Facebook 粉絲專頁，我們將持續與 Meta 跟進問題原因。

Live SHOPLINE Outage Reports

Problems reported by engineers using SHOPLINE. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total

24h agoNothing reportednow

No SHOPLINE problems reported yet.

Something wrong with SHOPLINE on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About SHOPLINE

SHOPLINE exposes 75 monitored components on its status page at status.shoplineapp.com — SHOPLINE EC Storefront, Stripe and [HK] Alfred 智能櫃 among them. Follow SHOPLINE downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured SHOPLINE uptime at 100.00%. Response times, incident history, and SLA tracking for SHOPLINE are available on the PulsAPI dashboard.

SHOPLINE Status FAQ

Is SHOPLINE down right now?

PulsAPI checks SHOPLINE every 60 seconds. The verdict at the top of this page comes from the latest poll of the official SHOPLINE status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if SHOPLINE is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until SHOPLINE recovers.

How do I check SHOPLINE uptime history?

PulsAPI tracks SHOPLINE uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for SHOPLINE.

How fast does PulsAPI detect SHOPLINE outages?

PulsAPI polls the official SHOPLINE status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual SHOPLINE components?

Yes. PulsAPI monitors 20 individual SHOPLINE components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when SHOPLINE goes down?

Yes. Create a PulsAPI account and subscribe to SHOPLINE. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever SHOPLINE status changes.

How do I report an issue with SHOPLINE to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot SHOPLINE problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor SHOPLINE?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor SHOPLINE alongside up to 9 other services at pulsapi.com/signup.

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