Springbrook Outage History

81 incidents recorded over the last 365 days, 31 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Springbrook status100.00% uptime history

Every Recorded Springbrook Incident

Springbrook incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 6, 2026Springbrook Enterprise Cloud & Cirrus MaintenanceWe will be performing scheduled maintenance and releases during this window. This activity may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.1h 0mScheduled
Nov 6, 2026MobileMMS MaintenanceWe will be performing scheduled maintenance and releases during this window. This activity may interrupt your MobileMMS or web application services.1h 0mScheduled
Nov 4, 2026MobileMMS MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Nov 2, 2026MobileMMS MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 31, 2026PUBLIQ Plus logins failingAll systems are back online.1 minResolved
Oct 30, 2026Springbrook Enterprise Cloud & Cirrus MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 28, 2026MobileMMS MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 27, 2026Cirrus portal timeoutsThis incident has been resolved.1h 47mResolved
Oct 23, 2026Civicpay - Selectron IVR system downThis incident has been resolved.68h 25mResolved
Oct 23, 2026Springbrook Enterprise Cloud & Cirrus MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 21, 2026MobileMMS MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 18, 2026Springbrook Enterprise Cloud, Cirrus & CivicPay Online MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 18, 2026PUBLIQ MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Oct 16, 2026Springbrook Enterprise Cloud & Cirrus MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 16, 2026MobileMMS MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 15, 2026PUBLIQ MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Oct 13, 2026Springbrook Enterprise Cloud & Cirrus MaintenanceThe scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see…1h 0mScheduled
Oct 13, 2026MobileMMS MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Oct 9, 2026Springbrook Express MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Oct 9, 2026Springbrook Enterprise Cloud & Cirrus MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Oct 9, 2026MobileMMS MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Oct 7, 2026MobileMMS MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Oct 3, 2026MobileMMS MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Oct 2, 2026Springbrook Enterprise Cloud & Cirrus MaintenanceThe scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see…1h 0mScheduled
Oct 1, 2026Springbrook Cloud - reports taking a long time to move from Scheduled to ProcessingThis incident has been resolved.51 minResolved
Oct 1, 2026MobileMMS MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Sep 30, 2026MobileMMS MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Sep 29, 2026Springbrook Cirrus MaintenanceThe scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see…1h 0mScheduled
Sep 26, 2026MobileMMS MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Sep 25, 2026Springbrook Enterprise Cloud & Cirrus MaintenanceThe scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see…1h 0mScheduled
Sep 18, 2026Springbrook Enterprise Cloud & Cirrus MaintenanceThe scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see…1h 0mScheduled
Sep 13, 2026Springbrook Enterprise Cloud, Cirrus & CivicPay Online MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Sep 13, 2026PUBLIQ MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Aug 28, 2026Springbrook Enterprise Cloud & Cirrus MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Aug 21, 2026Springbrook Enterprise Cloud & Cirrus MaintenanceThe scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see…1h 0mScheduled
Aug 16, 2026Springbrook Enterprise Cloud, Cirrus & CivicPay Online MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Aug 16, 2026PUBLIQ MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Aug 14, 2026Springbrook Enterprise Cloud & Cirrus MaintenanceThe scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see…1h 0mScheduled
Aug 7, 2026Springbrook Enterprise Cloud & Cirrus MaintenanceThe scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see…1h 0mScheduled
Jul 31, 2026Springbrook Enterprise Cloud & Cirrus MaintenanceThe scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see…1h 0mScheduled
Jul 28, 2026Cirrus - Performance issues using CirrusThis incident has been resolved.53 minResolved
Jul 24, 2026Springbrook Enterprise Cloud & Cirrus MaintenanceThe scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see…1h 0mScheduled
Jul 19, 2026Springbrook Enterprise Cloud, Cirrus & CivicPay Online MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jul 19, 2026PUBLIQ MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Jul 17, 2026Civicpay - Selectron IVR system downThis incident has been resolved.1h 47mResolved
Jul 17, 2026Springbrook Enterprise Cloud & Cirrus MaintenanceThe scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see…1h 0mScheduled
Jul 10, 2026Springbrook Enterprise Cloud & Cirrus MaintenanceThe scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see…1h 0mScheduled
Jul 6, 2026CivicPay - unable to connect to CirrusThis incident has been resolved.1h 2mResolved
Jul 6, 2026Publiq QPay bill site is downWe have identified the root cause and have implemented a change.4h 45mResolved
Jul 1, 2026Springbrook Cirrus MaintenanceThe scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see…1h 0mScheduled
Jun 26, 2026Cirrus MaintenanceThe scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see…30 minScheduled
Jun 26, 2026Springbrook Enterprise Cloud & Cirrus MaintenanceThe scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see…1h 0mScheduled
Jun 25, 2026Springbrook Enterprise Cloud & Cirrus MaintenanceThe scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see…1h 0mScheduled
Jun 24, 2026Springbrook Login ProblemThis incident has been resolved.1h 28mResolved
Jun 18, 2026Springbrook Enterprise Cloud & Cirrus MaintenanceThe scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see…1h 0mScheduled
Jun 14, 2026Springbrook Enterprise Cloud, Cirrus & CivicPay Online MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 14, 2026PUBLIQ MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Jun 12, 2026Springbrook Enterprise Cloud & Cirrus MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Jun 10, 2026Springbrook Enterprise Cloud & Cirrus MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
May 28, 2026Springbrook Cloud - reports taking a long time to move from Scheduled to ProcessingThis incident has been resolved.42 minResolved
May 27, 2026Springbrook Cloud - reports taking a long time to move from Scheduled to ProcessingThis incident has been resolved.15 minResolved
May 21, 2026Springbrook Express - Printing is not availableServer migrations have completed and testing shows that printing issues have been resolved. We will continue to monitor throughout the day tomorrow.10h 54mResolved
May 20, 2026Springbrook Express - Printing is not available for a subset of usersThis incident has been resolved.3h 56mResolved
Apr 29, 2026Express is unavailableThe issue has been resolved.4h 47mResolved
Apr 28, 2026Springbrook Express App Server #1 UnavailableThis incident has been resolved.170h 34mResolved
Mar 26, 2026Springbrook cloud - Portal unaccessableWe are still investigating the root cause.1h 14mResolved
Mar 19, 2026Springbrook Cloud - reports taking a long time to move from Scheduled to ProcessingThis incident has been resolved.47 minResolved
Mar 12, 2026Springbrook Express - a subset of users are unable to connect to the applicationThis incident has been resolved.2h 4mResolved
Mar 3, 2026Notice of Delayed ACH Payments – FedACH® Service DisruptionWe are pleased to inform you that the issues causing delays in ACH settlement activity have been resolved. The Federal Reserve has addressed the problem, and Bluefin’s processing systems continue to operate normally. We…4h 11mResolved
Mar 3, 2026Unable to sign into Springbrook v7/EnterpriseThis incident has been resolved.3h 17mResolved
Feb 17, 2026KVS Hosting Customers are Unable to ConnectThis incident has been resolved.4h 26mResolved
Feb 10, 2026Springbrook Cloud - reports taking a long time to move from Scheduled to ProcessingThis incident has been resolved.74h 12mResolved
Feb 5, 2026Springbrook Express Application ErrorsThis incident has been resolved.20 minResolved
Jan 15, 2026Slow payment processing with CPOThis incident has been resolved.2h 42mResolved
Jan 10, 2026Springbrook Express - Azure Service HealthThis incident has been resolved.3h 13mResolved
Jan 7, 2026Springbrook Cloud - reports taking a long time to move from Scheduled to ProcessingThis incident has been resolved.1h 58mResolved
Jan 7, 2026Connection failures to payment providerIssue resolved - No further errors have occurred.37 minResolved
Dec 16, 2025Cirrus Deployment RollbackCirrus re-deployment complete.9 minResolved
Dec 5, 2025Cloudflare OutageCloudflare has indicated the incident has been resolved.14 minResolved
Nov 12, 2025Springbrook Cloud - Performance issues using the applicationThis incident has been resolved.22h 33mResolved
Nov 6, 2025Billing files not being moved automatically from Springbrook Cloud/Cirrus to Xpress Bill PayIt's confirmed as working.4h 21mResolved

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How to Read This Springbrook Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Springbrook acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Springbrook outage in this window ran 7d 2h, against a mean recovery of 5h 44m. If you depend on Springbrook in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.