Springbrook logo

Is Springbrook Down?

SaaSLive status, outages, and incident history

No. Springbrook is up right now.

Every monitored Springbrook system is operational as of November 10, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 3m agoLive · every 60s

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Springbrook is healthy right now. We keep checking (every 60 seconds) and email you when that changes.

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Official Springbrook status page
How we know: the official Springbrook status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Springbrook Status Summary

As of 15:21 UTC on 10 November 2026, Springbrook is operational. PulsAPI checked Springbrook's official status page and found 32 of 32 components operational, with no active incidents. Over the last 30 days PulsAPI measured 100.00% uptime for Springbrook, counting degraded performance as up. The latest incident, "PUBLIQ Plus logins failing", was on Oct 31, 2026 and lasted 1 min.

Cite as: PulsAPI, “Springbrook status”, checked 10 November 2026, 15:21 UTC. https://www.pulsapi.com/services/springbrook

Springbrook Component Status

The main Springbrook systems on this page. All 32 are operational right now.

32operational
Cirrus
Operational
Cirrus Asset Management
Operational
CivicPay » CivicPay Administration
Operational

29 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking CivicPay » CivicPay Backend Processing, CivicPay » CivicPay Online API, CivicPay » CivicPay Online Payment Processing, CivicPay » CivicPay Online Recurring, KVS » KVS Cloud, KVS » KVS Hosted, Open API, Postal Link » Emails, Postal Link » Processing, PUBLIQ ASP Hosting, PUBLIQ Payments, PUBLIQ Payroll Portal, and 17 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Springbrook Outages & Incidents

Incident history from the official Springbrook status page, including resolution updates.

PUBLIQ Plus logins failingResolved Oct 31, 2026 · 1 minResolved

All systems are back online. --- [2026-10-31T14:38:01.220-07:00] (identified) The issue has been identified and a fix being implemented.

Cirrus portal timeoutsResolved Oct 27, 2026 · 1h 47mResolved

This incident has been resolved. --- [2026-10-27T08:00:49.174-07:00] (monitoring) Cloudflare found an issue with client firewalls. A fix is being implemented. Multiple impacted agencies are now recovering. --- [2026-10-27T06:41:10.194-07:00] (investigating) We have reports of users getting timeout errors at login.

Civicpay - Selectron IVR system downResolved Oct 23, 2026 · 68h 25mResolved

This incident has been resolved. --- [2026-10-23T10:50:54.957-07:00] (monitoring) Selectron's site is currently offline. This impacts organizations using Selectron IVR.

Upcoming maintenance

Announced by Springbrook. Planned work, not an outage.

MobileMMS MaintenanceScheduled for Nov 11, 2026 · 1h 0mScheduled

We will be performing scheduled maintenance and releases during this window. This activity may interrupt your MobileMMS or web application services.

Springbrook Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Springbrook incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 12100.00% average · 2 days with incidentsNov 10

Going further back: Springbrook uptime by month and every recorded Springbrook outage.

Live Springbrook Outage Reports

Problems reported by engineers using Springbrook. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Springbrook problems reported yet.

Something wrong with Springbrook on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Springbrook

Springbrook publishes a public status page at status.accela.com covering 39 components, including API, CivicPay Online Payment Processing and Emails. PulsAPI tracks Springbrook outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured Springbrook uptime at 100.00%. Response times, incident history, and SLA tracking for Springbrook are available on the PulsAPI dashboard.

Springbrook Status FAQ

Is Springbrook down right now?

The verdict at the top of this page comes from the latest poll of the official Springbrook status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Springbrook is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Springbrook recovers.

How do I check Springbrook uptime history?

PulsAPI tracks Springbrook uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Springbrook changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Springbrook outages?

PulsAPI reads the official Springbrook status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Springbrook components?

Yes. PulsAPI monitors 32 individual Springbrook components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Springbrook goes down?

Yes. Create a free account and subscribe to Springbrook: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Springbrook to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Springbrook problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Springbrook?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Springbrook plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

Track Springbrook with the rest of your stack

2660+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.

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