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Is Springbrook Down?

SaaSLive status, outages, and incident history

No. Springbrook is up right now.

Every monitored Springbrook system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 15m agoLive, rechecked every 60s
How we know: the official Springbrook status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

Springbrook Component Status

The main Springbrook systems on this page. All 20 are operational right now.

20operational
Cirrus
Operational
Cirrus Asset Management
Operational
CivicPay » CivicPay Administration
Operational

17 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking CivicPay » CivicPay Backend Processing, CivicPay » CivicPay Online API, CivicPay » CivicPay Online Payment Processing, CivicPay » CivicPay Online Recurring, KVS » KVS Cloud, KVS » KVS Hosted, Open API, PUBLIQ ASP Hosting, PUBLIQ Payments, PUBLIQ Payroll Portal, PUBLIQ Plus Services » PUBLIQ Plus CAMA, PUBLIQ Services » PUBLIQ QS1 Automatic Updates, and 5 more.

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Component statuses may change independently during partial outages.

Recent Springbrook Outages & Incidents

Incident history from the official Springbrook status page, including resolution updates.

Uptime history4 days observed
Aug 8100.00% averageAug 11
Cirrus - Performance issues using CirrusResolved Jul 28, 2026 · 53 minResolved

This incident has been resolved. --- [2026-07-28T10:51:03.834-07:00] (monitoring) This was causing slow performance when using the application. This was also causing jobs/reports to take longer to start processing. --- [2026-07-28T10:45:38.945-07:00] (monitoring) We have identified an issue causing slow performance on one of our SQL servers. Performance should be returning to normal soon.

Civicpay - Selectron IVR system downResolved Jul 17, 2026 · 1h 47mResolved

This incident has been resolved. --- [2026-07-17T08:59:35.617-07:00] (monitoring) Selectron has notified us that the issue has been resolved and processing is returning to normal. --- [2026-07-17T08:49:54.568-07:00] (monitoring) We are monitoring an issue with IVR payments from Selectron.

CivicPay - unable to connect to CirrusResolved Jul 6, 2026 · 1h 2mResolved

This incident has been resolved. --- [2026-07-06T08:17:06.776-07:00] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-07-06T08:09:48.614-07:00] (investigating) We are currently investigating this issue.

Live Springbrook Outage Reports

Problems reported by engineers using Springbrook. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Springbrook problems reported yet.

Something wrong with Springbrook on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Springbrook

Springbrook publishes a public status page at status.accela.com covering 39 components, including API, CivicPay Online Payment Processing and Emails. PulsAPI tracks Springbrook outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured Springbrook uptime at 100.00%. Response times, incident history, and SLA tracking for Springbrook are available on the PulsAPI dashboard.

Springbrook Status FAQ

Is Springbrook down right now?

PulsAPI checks Springbrook every 60 seconds. The verdict at the top of this page comes from the latest poll of the official Springbrook status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if Springbrook is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Springbrook recovers.

How do I check Springbrook uptime history?

PulsAPI tracks Springbrook uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for Springbrook.

How fast does PulsAPI detect Springbrook outages?

PulsAPI polls the official Springbrook status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual Springbrook components?

Yes. PulsAPI monitors 20 individual Springbrook components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Springbrook goes down?

Yes. Create a PulsAPI account and subscribe to Springbrook. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever Springbrook status changes.

How do I report an issue with Springbrook to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Springbrook problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Springbrook?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor Springbrook alongside up to 9 other services at pulsapi.com/signup.

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