Spruce Health logo

Is Spruce Health Down?

CommunicationLive status, outages, and incident history

No. Spruce Health is up right now.

Every monitored Spruce Health system is operational as of November 14, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 2m agoLive · every 60s

Know the moment Spruce Health breaks

Spruce Health is healthy right now. We keep checking (every 60 seconds) and email you when that changes.

Free, no password, no card. Unsubscribe in one click.

Official Spruce Health status page
How we know: the official Spruce Health status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Spruce Health Status Summary

As of 13:26 UTC on 14 November 2026, Spruce Health is operational. PulsAPI checked Spruce Health's official status page and found 10 of 10 components operational, with no active incidents. The latest incident, "Call failures and delayed SMS and voicemail delivery", was on Sep 1, 2026 and lasted 6h 17m.

Cite as: PulsAPI, “Spruce Health status”, checked 14 November 2026, 13:26 UTC. https://www.pulsapi.com/services/spruce-health

Spruce Health Component Status

The main Spruce Health systems on this page. All 10 are operational right now.

10operational
API
Operational
Fax
Operational
Integrations
Operational

7 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Marketing Website, Mobile Apps, Phone Call Routing, SMS Routing, Spruce app notifications, Video Calling, Web App.

See all of them free

Component statuses may change independently during partial outages.

Recent Spruce Health Outages & Incidents

Incident history from the official Spruce Health status page, including resolution updates.

Call failures and delayed SMS and voicemail deliveryResolved Sep 1, 2026 · 6h 17mResolved

We have confirmation from our telecommunications partner that their systems are fully operational. We are noticing the same on our end. --- [2026-09-01T15:17:57.441-07:00] (monitoring) We have confirmation from our telecommunications partner that their systems are fully operational. We are noticing the same on our end. --- [2026-09-01T11:02:11.439-07:00] (monitoring) Between 9:00 AM and 10:27 AM PT, an outage at one of our upstream telecommunications providers affected calling and message delivery on Spruce. During this window: * Calling: Some inbound and outbound calls failed to connect. Affected inbound calls were routed to voicemail where a voicemail greeting was configured. Affected outbound calls failed with an error indicating the call could not be placed. * Inbound SMS: Some incoming text messages were delayed. * Voicemail: Some voicemails were delayed in appearing in Spruce. Spruce itself remained available throughout. Teammates could sign in, access their conversations, and send messages as normal. Outbound text messages sent during this period were all eventually delivered. Our provider has confirmed their systems are operating normally, and we have seen normal calling and message delivery on Spruce since 10:27 AM PT. We're sorry for the disruption and are actively monitoring to ensure that the system remains fully operational.

[RESOLVED] Delayed Inbox Updates in SpruceResolved Aug 24, 2026 · 5h 0mResolved

Resolved — This incident has been resolved. On August 24, 2026, Spruce Inbox intermittently failed to reflect the current state of conversations in real time, across three separate periods. During these windows, conversations were delayed in appearing or updating in the inbox, and unread counts could also be inaccurate — the two symptoms didn't always occur together, so a conversation could lag even when the unread count looked correct, and vice versa. This did not affect the ability to make or receive calls, or to send and receive messages; the issue was limited to how the inbox displayed and refreshed that activity. The issue was caused by a bug in inbox indexing introduced by a recent programming language runtime upgrade. A fix was deployed at 5:10 PM PT on August 24, and the inbox has been refreshing normally since. Affected periods (all times PT, August 24, 2026): * 12:11 PM – 1:05 PM * 1:39 PM – 1:55 PM * 2:50 PM – 3:05 PM --- [2026-08-28T10:04:06.390-07:00] (identified) This is a retroactive update for an incident that occurred on August 24, 2026. The issue was identified around 12pm PT.

Spruce Health Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Spruce Health incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history3 days observed
Nov 12100.00% averageNov 14

Live Spruce Health Outage Reports

Problems reported by engineers using Spruce Health. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Spruce Health problems reported yet.

Something wrong with Spruce Health on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Spruce Health

Is Spruce Health down? Its official status page at status.sprucehealth.com reports on 10 components, including API, Fax and Integrations. PulsAPI checks it every few minutes and can alert you when Spruce Health reports an incident.

Spruce Health Status FAQ

Is Spruce Health down right now?

The verdict at the top of this page comes from the latest poll of the official Spruce Health status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Spruce Health is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Spruce Health recovers.

How do I check Spruce Health uptime history?

PulsAPI tracks Spruce Health uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is not published yet, because a 30-day figure needs 30 days of tracked history. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Spruce Health changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Spruce Health outages?

PulsAPI reads the official Spruce Health status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Spruce Health components?

Yes. PulsAPI monitors 10 individual Spruce Health components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Spruce Health goes down?

Yes. Create a free account and subscribe to Spruce Health: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Spruce Health to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Spruce Health problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Spruce Health?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Spruce Health plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

Track Spruce Health with the rest of your stack

4372+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.

Start free, 3 services