Superhuman Mail Outage History

16 incidents recorded over the last 365 days, 7 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Superhuman Mail status100.00% uptime history

Every Recorded Superhuman Mail Incident

Superhuman Mail incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 2, 2026Degraded processingThis incident is resolved. Mail delivery, sending, notifications, and Auto Labels are working normally for Gmail and Outlook accounts. Mail that arrived during the incident was delivered late, and we found no lost mail…16h 42mResolved
Oct 3, 2026Scheduled backend maintenanceThe scheduled maintenance has been completed.30 minScheduled
Oct 3, 2026Scheduled indexing maintenanceThe scheduled maintenance has been completed.12h 0mScheduled
Sep 12, 2026Database maintenanceThe scheduled maintenance has been completed.30 minScheduled
Aug 19, 2026Database maintenanceThe scheduled maintenance has been completed.15 minScheduled
Jul 24, 2026Some Outlook accounts cannot archive nor delete certain messagesAfter a significant investigation, we've confirmed this was not a widespread outage. A small number of Microsoft/Outlook customers had individual messages that couldn't be marked done, archived, deleted, or moved to…2h 23mResolved
Jul 6, 2026Emails marked Done reappearing in the InboxThis issue has been resolved. Emails marked as Done are no longer reappearing in the Inbox, and any previously affected emails will correct themselves automatically once your app updates to the latest version. Thank you…5h 37mResolved
Jul 4, 2026Database maintenanceThe scheduled maintenance has been completed.30 minScheduled
May 16, 2026Database maintenanceThe scheduled maintenance has been completed.30 minScheduled
Mar 11, 2026Database maintenanceThe scheduled maintenance has been completed.45 minScheduled
Feb 28, 2026Database maintenanceThe scheduled maintenance has been completed.30 minScheduled
Feb 19, 2026Feature outage for custom Auto Labels and Auto SummariesThis incident has been resolved.2h 46mResolved
Feb 12, 2026Elevated error rates when indexing new content for AI featuresAll systems are back to normal. All pending queues have been processed and cleared.2h 32mResolved
Jan 22, 2026Degraded Service for Outlook UsersThis incident has been resolved.12h 56mResolved
Nov 29, 2025Database maintenanceThe scheduled maintenance has been completed.30 minScheduled
Nov 18, 2025Networking issuesThe third-party service is operating normally again4h 7mResolved

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Everything above is a record written after the fact. We can email you when the next Superhuman Mail incident opens instead, at the point where knowing still changes what you do.

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How to Read This Superhuman Mail Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Superhuman Mail acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Superhuman Mail outage in this window ran 16h 42m, against a mean recovery of 3h 56m. If you depend on Superhuman Mail in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.