Tray E-Commerce logo

Is Tray E-Commerce Down?

SaaSLive status, outages, and incident history

Degraded. Tray E-Commerce is up but having problems.

Tray E-Commerce is reporting degraded performance as of November 14, 2026. Expect slower responses or more errors. The affected components are listed below.

DegradedChecked just nowLive · every 60s4 active incidents

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Official Tray E-Commerce status page
How we know: the official Tray E-Commerce status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Tray E-Commerce Status Summary

As of 13:16 UTC on 14 November 2026, Tray E-Commerce is reporting degraded performance. PulsAPI checked Tray E-Commerce's official status page and found 7 of 8 components operational, with 4 active incidents. The latest incident, "Outlook - Aviso de Instabilidade nos serviços Microsoft", started on Nov 13, 2026 and is still open.

Cite as: PulsAPI, “Tray E-Commerce status”, checked 14 November 2026, 13:16 UTC. https://www.pulsapi.com/services/tray-e-commerce

Tray E-Commerce Component Status

1 of 8 Tray E-Commerce components are impaired. Worst problems listed first.

1partial outage7operational
Informação Importante
Partial Outage
Emissor e PDV
Operational
Integração Marketplaces
Operational

5 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Integração Mercado Livre, Loja Virtual, Minhas Assinaturas, Painel Administrativo, Tray Envios.

See all of them free

Component statuses may change independently during partial outages.

Recent Tray E-Commerce Outages & Incidents

Incident history from the official Tray E-Commerce status page, including resolution updates.

Outlook - Aviso de Instabilidade nos serviços MicrosoftStarted Nov 13, 2026Investigating

We are continuing to work on a fix for this issue. --- [2026-11-13T09:17:14.401-03:00] (identified) Prezado(a) Lojista, Informamos que a Microsoft está enfrentando uma instabilidade global em sua infraestrutura nesta sexta-feira (13/11). O incidente afeta o acesso ao Outlook, ao Exchange Online e a outras ferramentas do ecossistema Microsoft 365. Devido a esse problema externo de conectividade, os principais reflexos esperados são: -Falhas ou lentidão no envio e recebimento de e-mails. -Dificuldade na visualização e atualização de retornos nos chamados. Seguimos monitorando a situação e atualizaremos este aviso assim que os serviços forem integralmente restabelecidos pela fornecedora. Equipe Tray

Instabilidade no acesso ao painel administrativo e loja virtualResolved Nov 11, 2026 · 3h 56mResolved

This incident has been resolved. --- [2026-11-11T13:39:40.971-03:00] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-11-11T11:42:48.359-03:00] (identified) Prezado(a) Lojista, Identificamos um problema que está afetando o acesso de algumas lojas ao painel administrativo e lojas virtuais. Nossa equipe de tecnologia e infraestrutura já está trabalhando para restabelecer o mais rápido possível. Pedimos que acompanhem o andamento através deste canal. Atenciosamente,

Instabilidade TelefoniaResolved Nov 10, 2026 · 22h 11mResolved

This incident has been resolved. --- [2026-11-10T09:48:35.471-03:00] (identified) Prezado(a) Lojista, Identificamos uma eventualidade no sistema de telefonia, que está impactando os atendimentos via telefone. Gostaríamos de ressaltar que nossos canais de atendimento via chat e chamados continuam funcionando normalmente. Estamos à disposição para o que precisar. Atenciosamente, Equipe Tray

Tray E-Commerce Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Tray E-Commerce incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history3 days observed
Nov 12100.00% average · 2 days with incidentsNov 14

Live Tray E-Commerce Outage Reports

Problems reported by engineers using Tray E-Commerce. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Tray E-Commerce problems reported yet.

Are you seeing Tray E-Commerce problems too?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Tray E-Commerce

Tray E-Commerce's status page at status.tray.com.br lists 8 components, such as Emissor e PDV, Informação Importante and Integração Marketplaces. We read that page every few minutes and keep the incident history, so you can tell whether a problem is on Tray E-Commerce's side or yours.

Tray E-Commerce Status FAQ

Is Tray E-Commerce down right now?

The verdict at the top of this page comes from the latest poll of the official Tray E-Commerce status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Tray E-Commerce is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Tray E-Commerce recovers.

How do I check Tray E-Commerce uptime history?

PulsAPI tracks Tray E-Commerce uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is not published yet, because a 30-day figure needs 30 days of tracked history. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Tray E-Commerce changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Tray E-Commerce outages?

PulsAPI reads the official Tray E-Commerce status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Tray E-Commerce components?

Yes. PulsAPI monitors 8 individual Tray E-Commerce components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Tray E-Commerce goes down?

Yes. Create a free account and subscribe to Tray E-Commerce: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Tray E-Commerce to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Tray E-Commerce problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Tray E-Commerce?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Tray E-Commerce plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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