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Is Coveo Cloud Down?

SaaSLive status, outages, and incident history

No. Coveo Cloud is up right now.

Every monitored Coveo Cloud system is operational as of November 14, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 6m agoLive · every 60s

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Official Coveo Cloud status page
How we know: the official Coveo Cloud status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Coveo Cloud Status Summary

As of 17:37 UTC on 14 November 2026, Coveo Cloud is operational. PulsAPI checked Coveo Cloud's official status page and found 104 of 104 components operational, with no active incidents. The latest incident, "[US, EU, AU] Document Logs API unavailable", was on Oct 27, 2026 and lasted 2h 18m.

Cite as: PulsAPI, “Coveo Cloud status”, checked 14 November 2026, 17:37 UTC. https://www.pulsapi.com/services/coveo-cloud

Coveo Cloud Component Status

The main Coveo Cloud systems on this page. All 104 are operational right now.

104operational
Australia » Analytics - Analytics Read API
Operational
Australia » Analytics - Analytics Write API
Operational
Australia » Commerce
Operational

101 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Australia » Commerce - Merchandising Hub, Australia » Coveo ML, Australia » Coveo ML - Generative Answering, Australia » Coveo ML - Models Generator, Australia » Coveo ML - Query Suggest Service, Australia » Indexing Pipeline - Catalog sources, Australia » Indexing Pipeline - Crawling, Australia » Indexing Pipeline - Crawling Module, Australia » Indexing Pipeline - Document Processing, Australia » Indexing Pipeline - Push API, Australia » Indexing Pipeline - Sources Service, Australia » Platform - Administration Console, and 89 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Coveo Cloud Outages & Incidents

Incident history from the official Coveo Cloud status page, including resolution updates.

[US, EU, AU] Document Logs API unavailableResolved Oct 27, 2026 · 2h 18mResolved

The issue affecting the Document Logs API in the US, EU and AU regions has been resolved as of 19:52 UTC. Requests to the Document Logs API are working normally again. We apologize for the inconvenience. --- [2026-10-27T15:34:57.035-04:00] (identified) A fix for the Document Logs API issue in the US, EU and AU regions is being deployed to production. Until it has been fully rolled out, some requests to the Document Logs API may continue to return errors. We will post another update once the fix is live and we have confirmed the service has recovered. --- [2026-10-27T13:34:13.740-04:00] (identified) We have identified an issue affecting the Document Logs API in our US, EU and AU regions. Since 17:12 UTC (13:12 EDT), some requests to the Document Logs API may return errors. Customers may be unable to view document logs for their sources through the API or the Log Browser. Indexing and search are not affected. Our team is working on a fix, which we expect within the next 30 minutes. We will post an update once it has been applied.

[EU] Analytics Reporting IssuesResolved Oct 21, 2026 · 5h 26mResolved

The service has remained fully operational since the last update. This incident is resolved. --- [2026-10-21T17:25:08.238-04:00] (monitoring) The issue has been fixed and we are actively monitoring the service. Some analytics events are still being processed. Thank you for your patience. --- [2026-10-21T14:55:02.616-04:00] (identified) We are observing an issue affecting Analytics Reporting in the EU region. Analytics reports and dashboards in the Administration Console, including the Merchandising Hub, may fail to load. Analytics events are still being collected normally, and search is not affected. This is caused by an issue with one of our third-party infrastructure providers. We are actively working with them to restore service and will post regular updates until solved. If you need help or to get in touch with us, please visit our <a href="https://support.coveo.com/">Help Portal</a>

[All Regions] Platform login with Salesforce provider issuesResolved Sep 16, 2026 · 8h 39mResolved

The login has remained fully operational since the last update. This incident is resolved. --- [2026-09-16T16:30:59.790-04:00] (monitoring) The issue has been fixed and we are actively monitoring this service. Thank you for your patience. --- [2026-09-16T11:18:48.725-04:00] (identified) We identified intermittent issues with logging in to the Coveo platform when using the Salesforce provider in all regions. Their team is actively working to restore service; you can follow updates on their status <a href="https://status.salesforce.com/incidents/20004433/">page</a> . If you need immediate assistance and cannot submit a ticket, please contact our support <a href="https://docs.coveo.com/en/1489/coveo-services/case-management-process#support-hours-for-severity-1-cases">hotline</a>.

Coveo Cloud Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Coveo Cloud incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history3 days observed
Nov 12100.00% averageNov 14

Live Coveo Cloud Outage Reports

Problems reported by engineers using Coveo Cloud. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Coveo Cloud problems reported yet.

Something wrong with Coveo Cloud on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Coveo Cloud

Is Coveo Cloud down? Its official status page at status.cloud.coveo.com reports on 104 components, including Analytics - Analytics Read API, Analytics - Analytics Write API and Commerce. PulsAPI checks it every few minutes and can alert you when Coveo Cloud reports an incident.

Coveo Cloud Status FAQ

Is Coveo Cloud down right now?

The verdict at the top of this page comes from the latest poll of the official Coveo Cloud status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Coveo Cloud is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Coveo Cloud recovers.

How do I check Coveo Cloud uptime history?

PulsAPI tracks Coveo Cloud uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is not published yet, because a 30-day figure needs 30 days of tracked history. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Coveo Cloud changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Coveo Cloud outages?

PulsAPI reads the official Coveo Cloud status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Coveo Cloud components?

Yes. PulsAPI monitors 104 individual Coveo Cloud components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Coveo Cloud goes down?

Yes. Create a free account and subscribe to Coveo Cloud: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Coveo Cloud to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Coveo Cloud problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Coveo Cloud?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Coveo Cloud plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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