UserZoom logo

Is UserZoom Down?

SaaSLive status, outages, and incident history

No. UserZoom is up right now.

Every monitored UserZoom system is operational as of November 9, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive · every 60s

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UserZoom is healthy right now. We keep checking (every 60 seconds) and email you when that changes.

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Official UserZoom status page
How we know: the official UserZoom status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

UserZoom Status Summary

As of 23:55 UTC on 9 November 2026, UserZoom is operational. PulsAPI checked UserZoom's official status page and found 24 of 24 components operational, with no active incidents. Over the last 30 days PulsAPI measured 100.00% uptime for UserZoom, counting degraded performance as up.

Cite as: PulsAPI, “UserZoom status”, checked 9 November 2026, 23:55 UTC. https://www.pulsapi.com/services/userzoom

UserZoom Component Status

The main UserZoom systems on this page. All 24 are operational right now.

24operational
Analysis & Results » Data Exports
Operational
Analysis & Results » Ratios & Responses
Operational
Analysis & Results » Transcripts
Operational

21 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Analysis & Results » Video Player, Collect » Moderated in session experience, Collect » Unmoderated research methods, Manage » Login, Manage » Study Builder, Manage » Templates, Manage » User Management, Participant Experience » Firefox extension, Participant Experience » Google Chrome extension, Participant Experience » Joining a session, Participant Experience » Selecting a time to participate, Participant Experience » UserZoom Live Android App, and 9 more.

See all of them free

Component statuses may change independently during partial outages.

Recent UserZoom Outages & Incidents

Incident history from the official UserZoom status page, including resolution updates.

No recent incidents reported by the vendor.

Upcoming maintenance

Announced by UserZoom. Planned work, not an outage.

Scheduled downtime: November 21st 2026Scheduled for Nov 21, 2026 · 12h 0mScheduled

On Saturday, November 21, we will be performing an infrastructure upgrade on UserZoom. The platform will be unavailable for up to 12 hours, from 7:00 a.m. to 7:00 p.m. UTC. More information: https://help.usertesting.com/hc/en-us/articles/40190825591965.

UserZoom Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a UserZoom incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history90 days observed
Aug 12100.00% averageNov 9

Going further back: UserZoom uptime by month and every recorded UserZoom outage.

Live UserZoom Outage Reports

Problems reported by engineers using UserZoom. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No UserZoom problems reported yet.

Something wrong with UserZoom on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About UserZoom

UserZoom publishes a public status page at status.userzoom.com covering 30 components, including Study Recruitment by UserZoom, Manage and Login. PulsAPI tracks UserZoom outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured UserZoom uptime at 100.00%. Response times, incident history, and SLA tracking for UserZoom are available on the PulsAPI dashboard.

UserZoom Status FAQ

Is UserZoom down right now?

The verdict at the top of this page comes from the latest poll of the official UserZoom status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if UserZoom is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until UserZoom recovers.

How do I check UserZoom uptime history?

PulsAPI tracks UserZoom uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever UserZoom changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect UserZoom outages?

PulsAPI reads the official UserZoom status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual UserZoom components?

Yes. PulsAPI monitors 24 individual UserZoom components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when UserZoom goes down?

Yes. Create a free account and subscribe to UserZoom: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with UserZoom to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot UserZoom problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor UserZoom?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so UserZoom plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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