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Is UserZoom Down?

SaaSLive status, outages, and incident history

No. UserZoom is up right now.

Every monitored UserZoom system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 18m agoLive, rechecked every 60s
How we know: the official UserZoom status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

UserZoom Component Status

The main UserZoom systems on this page. All 20 are operational right now.

20operational
Analysis & Results » Data Exports
Operational
Analysis & Results » Ratios & Responses
Operational
Analysis & Results » Transcripts
Operational

17 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Analysis & Results » Video Player, Collect » Moderated in session experience, Collect » Unmoderated research methods, Manage » Login, Manage » Study Builder, Manage » Templates, Manage » User Management, Participant Experience » Firefox extension, Participant Experience » Google Chrome extension, Participant Experience » Joining a session, Participant Experience » Selecting a time to participate, Participant Experience » UserZoom Live Android App, and 5 more.

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Component statuses may change independently during partial outages.

Recent UserZoom Outages & Incidents

Incident history from the official UserZoom status page, including resolution updates.

Uptime history4 days observed
Aug 8100.00% averageAug 11
We're investigating reports that Android 17 users are unable to start UserZoom testsResolved Jul 15, 2026 · 18h 40mResolved

This incident has been resolved. --- [2026-07-15T21:57:18.212Z] (investigating) In some cases Android 17 users are seeing an error message or a blank white screen when they try to start a UserZoom unmoderated test.

Live UserZoom Outage Reports

Problems reported by engineers using UserZoom. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No UserZoom problems reported yet.

Something wrong with UserZoom on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About UserZoom

UserZoom publishes a public status page at status.userzoom.com covering 30 components, including Study Recruitment by UserZoom, Manage and Login. PulsAPI tracks UserZoom outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured UserZoom uptime at 100.00%. Response times, incident history, and SLA tracking for UserZoom are available on the PulsAPI dashboard.

UserZoom Status FAQ

Is UserZoom down right now?

PulsAPI checks UserZoom every 60 seconds. The verdict at the top of this page comes from the latest poll of the official UserZoom status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if UserZoom is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until UserZoom recovers.

How do I check UserZoom uptime history?

PulsAPI tracks UserZoom uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for UserZoom.

How fast does PulsAPI detect UserZoom outages?

PulsAPI polls the official UserZoom status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual UserZoom components?

Yes. PulsAPI monitors 20 individual UserZoom components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when UserZoom goes down?

Yes. Create a PulsAPI account and subscribe to UserZoom. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever UserZoom status changes.

How do I report an issue with UserZoom to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot UserZoom problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor UserZoom?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor UserZoom alongside up to 9 other services at pulsapi.com/signup.

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