WatchGuard Technologies Outage History

99 incidents recorded over the last 365 days, 77 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live WatchGuard Technologies status100.00% uptime history

Every Recorded WatchGuard Technologies Incident

WatchGuard Technologies incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 9, 2026WatchGuard Cloud Visibility - AMER & EMEA - Dashboards and Reports MaintenanceOn November 9th, 2026, starting at 19:00 UTC, WatchGuard Cloud Visibility will undergo scheduled maintenance for Dashboards and Reports in our Americas (AMER) and European (EMEA) regions. The maintenance window is…2h 0mScheduled
Nov 4, 20262026-11-03 - AMER - FireCloud connectivity disruptionOn 3 November 2026, at approximately 19:50 UTC, some of our FireCloud customers experienced connectivity issues that impacted customer sessions, including DNS lookups. The impact was limited to some customers in…-1620 minResolved
Nov 4, 20262026-11-04 - GLOBAL - Issues with new products activationWe are no longer experiencing issues with new products activation and this incident is now resolved. The services are operating normally at this time. We apologize for any inconveniences this event may have caused to…2h 40mResolved
Oct 23, 20262026-10-23 - EMEA - ThreatSync delays in incident persistenceThis incident has been resolved and the service is operating normally at this time. Again, we apologize for any impact this may have had on you or your customers.28h 22mResolved
Oct 16, 2026GLOBAL - WatchGuard Cloud Operator management errorsWe are no longer experiencing unexpected validation errors when adding or updating WatchGuard Cloud Operators, and this incident is now resolved. Operator management in WatchGuard Cloud is operating normally at this…1h 23mResolved
Oct 14, 20262026-10-14 - GLOBAL - DNSWatch v1 portal is not accessibleThis incident is now resolved. The system is operating normally at this time.1h 49mResolved
Oct 14, 20262026-10-14 - EMEA - Web UI Login issuesWe are no longer experiencing alerts on Web UI Login service and this incident is now resolved. The service is operating normally at this time.54 minResolved
Oct 14, 20262026-10-14 - APAC - DNSWatch V1 issuesWe are no longer experiencing alerts on DNSWatch V1 services and this incident is now resolved. The system is operating normally at this time.33 minResolved
Oct 14, 20262026-10-14 - GLOBAL - Panda System Management console is not accessibleWe are no longer experiencing problems accessing the Panda System Management console service and this incident is now resolved. The service is operating normally at this time.2h 47mResolved
Oct 9, 20262026-10-09 - GLOBAL - Panda System Management operational issuesThe new version of Panda System Management has been successfully deployed, and the service degradation affecting backend services on Windows and macOS has been resolved. So the previously shared workarounds are no…158h 0mResolved
Oct 7, 20262026-10-07 - GLOBAL - Issues with new products activationsWe are no longer experiencing issues with new product activations and this incident is now resolved. The services are operating normally at this time. We apologize for any inconveniences this event may have caused to…42 minResolved
Oct 7, 20262026-10-07 - EMEA - WatchGuard Endpoint Security issuesWe are no longer experiencing issues with WatchGuard Endpoint Security Console and this incident is now resolved. The services are operating normally at this time. We sincerely apologize for any inconvenience this…1h 26mResolved
Sep 30, 20262026-09-30 - AMER - Device Summary and Dashboard errorsDevice summaries and dashboards are now loading without delay, and this incident is now resolved. Again, we apologize for any impact this may have had on you or your customers.4h 0mResolved
Sep 25, 20262026-09-25 Global - WatchGuard Cloud Operators list not loadingThe updated WatchGuard Cloud user and group API certificate has been successfully deployed to all regions as of 22:20:00 UTC. Services are operating normally at this time. We appreciate your continued patience and…34 minResolved
Sep 24, 2026Endpoint Security ConsoleThe scheduled maintenance has been completed.1h 30mScheduled
Sep 8, 20262026-09-08 - AMER - Mexico/Central FireCloud PoP connection issueWe are no longer experiencing connectivity issues affecting the Mexico/Central Point of Presence (PoP), and this incident is now resolved. Service is operating normally at this time. We apologize for any impact this…136h 20mResolved
Sep 4, 20262026-09-04 - AMER - Mexico/Central FireCloud PoP connection issueAn infrastructure update was deployed in the Mexico/Central PoP to address the client scaling issues detected earlier today. We are no longer experiencing connectivity issues and policy handling issues in this region…8h 28mResolved
Sep 3, 20262026-09-03 - AMER - FireCloud PoP issueWe are no longer experiencing connectivity issues affecting the Mexico/Central Point of Presence (PoP), and this incident is now resolved. Service is operating normally at this time. We apologize for any impact this…12h 57mResolved
Sep 3, 20262026-09-01 - AMER - FireCloud PoP issueOn September 1, 2026, at 16:41 UTC, some customers began experiencing connectivity issues due to a problem affecting the Mexico/Central Point of Presence (PoP). Our engineering team worked to restore service, and the…-2728 minResolved
Aug 26, 20262026-08-26 - EMEA - EPDR Endpoint console under Monitoring/Endpoint Security not availableWe are no longer experiencing alerts on Endpoint console service and this incident is now resolved. The service is operating normally at this time.1h 14mResolved
Aug 24, 20262026-08-24 - AMER - Issues with Firebox ConfigurationsWe are no longer experiencing reports of errors when attempting to view Firebox configurations in WatchGuard Cloud, and this incident is now resolved. Firebox Management in WatchGuard Cloud is operating normally at this…58 minResolved
Aug 24, 20262026-08-24 - AMER - AuthPoint Authentication Service DegradationWe are no longer experiencing issues with the AuthPoint Authentication service, and this incident is now resolved. The service is operating normally at this time. We apologize for any impact this may have had on you or…2h 47mResolved
Aug 17, 20262026-08-17 - Global - Panda Endpoint Security: ConsoleWe are no longer experiencing errors when accessing the Panda Endpoint Security Console and this incident is now resolved. The service is operating normally at this time.52 minResolved
Aug 17, 20262026-08-17 - Global - Partner Portal LoginWe are no longer experiencing errors logging into our Partner Portal and this event is now resolved. The service is operating normally at this time. We apologize for the impact this event has caused.1h 27mResolved
Aug 13, 20262026-08-13 - EMEA - Issues with Deploying Firebox ConfigurationsWe are no longer experiencing reports of errors while attempting to deploy Firebox Configurations in WatchGuard Cloud in the EMEA region, and this incident is now resolved. Firebox Management in WatchGuard Cloud is…2h 7mResolved
Aug 13, 20262026-08-11 - Global - Issue with RAI Dashboard statisticsWe are no longer experiencing issues affecting the display of Signals statistics on the WatchGuard Cloud RAI dashboard, and this incident is now resolved. <br><br> The recovery process has been completed, all queued…2h 27mResolved
Aug 13, 20262026-08-13 - GLOBAL - Agent Installer Download Errors (Aether/Cytomic)We are no longer experiencing reports of Agent Installer download errors affecting Aether/Cytomic services, and this incident is now resolved. The service is operating normally at this time.1h 22mResolved
Aug 11, 20262026-08-11 - Global - Issue with RAI Dashboard statisticsThis incident was mistakenly marked as resolved. The issue is being tracked under a newly created incident, where all future updates will be posted. We apologize for any confusion this may have caused.40h 5mResolved
Aug 11, 20262026-08-11 - APAC - DNSWatch V1 issuesWe are no longer experiencing alerts on DNSWatch V1 services and this incident is now resolved. The system is operating normally at this time.38 minResolved
Aug 7, 20262026-08-07 - GLOBAL - WatchGuard Endpoint Security and Panda Endpoint Security. Endpoint Access Enforcement dashboards are not loadingWe are no longer experiencing issues with Aether/Cytomic and EPDR services and this event is now resolved. Services are operating normally at this time. We appreciate your continued patience and apologize again for any…17h 19mResolved
Jul 24, 20262026-07-24 - AMER - Issue with Firebox Management and DNS ServicesWe are no longer experiencing alerts on Firebox and DNS services and this incident is now resolved. The service is operating normally at this time.1h 2mResolved
Jul 24, 20262026-07-24 - AMER - Issue with AuthPoint authentication servicesWe are no longer experiencing AuthPoint authentication services and this incident is now resolved. The service is operating normally at this time.1h 1mResolved
Jul 23, 20262026-07-23 - Global - Activations & LoginWe are no longer experiencing issues with activations, logins, and account creation in WatchGuard Cloud, and this event is now resolved. Services are operating normally at this time. The issue was caused by problems…4h 59mResolved
Jul 23, 20262026-07-23 - GLOBAL - DNS Activation services are degradedWe are no longer experiencing alerts on DNS Activation service and this incident is now resolved. The service is operating normally at this time.3h 19mResolved
Jul 18, 2026Managed Services Maintenance - GlobalThe scheduled maintenance has been completed.3h 0mScheduled
Jul 6, 20262026-07-06 - Global - Firmware upgrade not visibleWe are no longer experiencing errors when viewing firmware upgrade details and this event is now resolved. The system is operating normally at this time.1h 48mResolved
Jul 2, 20262026-07-02 - GLOBAL - ThreatSync is not generating new incidents in all three regionsWe are no longer experiencing alerts on ThreatSync incidents service and this incident is now resolved. The service is operating normally at this time.1h 59mResolved
Jun 26, 20262026-06-26- EMEA - WatchGuard account and operator administration issuesWe are no longer experiencing errors with the account and operator administration and this incident is now resolved. Again, we apologize for any impact this may have had on you or your customers.1h 1mResolved
Jun 19, 20262026-06-19 - Global - WatchGuard Cloud support accessWe are no longer experiencing errors while enabling managed access in WatchGuard Cloud. This incident is now resolved. The system is operating normally at this time.5h 14mResolved
Jun 10, 20262026-06-10 - GLOBAL - WatchGuard Endpoint Security issuesIssue has been fully resolved, and all services are operating normally. The backlog generated during the incident has been successfully processed, and delayed queue items have caught up. Signal generation and…13h 15mResolved
Jun 9, 20262026-06-09 - GLOBAL - Connectivity issues across several servicesWe are no longer experiencing connectivity issues. This event is now resolved, and the system is operating normally. Thank you for your patience and understanding.39 minResolved
Jun 6, 2026Managed Services Maintenance - GlobalThe scheduled maintenance has been completed.5h 0mScheduled
Jun 5, 20262026-06-05 - GLOBAL - Issues with New Product Activations and RenewalsThe issue affecting new product activations and renewals has been resolved. Between 7:30 AM UTC and 8:40 AM UTC, some delays were observed due to a backlog in the processing queue. <br><br> The backlog has now been…0 minResolved
May 22, 20262026-05-22 - GLOBAL - WGC DNSWatch Migration FailuresWe are no longer experiencing errors during migration to DNSWatch in WGC and this incident is now resolved. The system is operating normally at this time.8h 21mResolved
May 4, 20262026-05-04 - EMEA- ThreatSync Incident Storage DelayThis incident has been resolved and the service is operating normally at this time. Again, we apologize for any impact this may have had on you or your customers.9h 50mResolved
May 4, 2026Emergency maintenance - EMEA - Endpoint Administration ServiceProvider viewThe scheduled maintenance has been completed.30 minScheduled
May 1, 20262026-05-01 - EMEA- ThreatSync Incident Storage DelayWe are no longer experiencing delays in our service and this event is now resolved. The service is operating normally at this time, Thank you for your patience and understanding.7h 42mResolved
Apr 29, 20262026-04-29- GLOBAL - System Management console not availableWe are no longer experiencing issues with the System Management console and this incident is now resolved. The services are operating normally at this time. Again, we apologize for any impact this may have had on you or…1h 18mResolved
Apr 24, 20262026-04-24 - GLOBAL - AuthPoint RADIUS Authentication service degradationWe have completed monitoring following the earlier issues affecting Local AuthPoint users with RADIUS MSCHAPv2 authentication. All systems are operating normally at this time, and the incident is fully resolved. We…5h 27mResolved
Apr 21, 20262026-04-21 - AMER & EMEA - ThreatSync delays in incident persistenceThe delays in incident persistence have been resolved. During this incident, a small subset of accounts may have experienced gaps in event processing. We are conducting a full post-event review, and a full RCA will be…160h 29mResolved
Apr 20, 20262026-04-20 - EMEA - Visibility Reporting DelaysThis incident has been resolved and the service is operating normally at this time. We apologize for any impact this may have had on you or your customers.3h 1mResolved
Apr 17, 20262026-04-17 - EMEA - Visibility Reporting DelaysWe are no longer experiencing delays in our Visibility Reporting service and this event is now resolved. The service is operating normally at this time.4h 59mResolved
Apr 16, 20262026-04-16 - Global - DNSWatch Reporting Performance IssueThe issue affecting DNSWatch dashboard performance has been fully resolved. The service is operating normally at this time.35h 3mResolved
Apr 15, 20262026-04-15 - EMEA - Visibility Reporting DelaysWe are no longer experiencing delays in our Visibility Reporting service and this event is now resolved. The service is operating normally at this time.34h 9mResolved
Apr 13, 2026ThreatSync Maintenance - AMERThe scheduled maintenance has been completed.2h 0mScheduled
Apr 13, 2026AuthPoint - AuthPoint Firebox Authentication Maintenance - AMERThe scheduled maintenance has been completed.30 minScheduled
Apr 10, 20262026-04-10 - Global - Account CreationWe are no longer experiencing issues while creating accounts via our public API, and this event is now resolved. The service is operating normally at this time.2h 25mResolved
Apr 9, 2026AuthPoint - AuthPoint Firebox Authentication Maintenance - EMEAThe scheduled maintenance has been completed.30 minScheduled
Apr 8, 2026ThreatSync Maintenance - EMEAThe scheduled maintenance has been completed.2h 0mScheduled
Apr 8, 2026AuthPoint - AuthPoint Firebox Authentication Maintenance - AMER and APACThe scheduled maintenance has been completed.30 minScheduled
Apr 8, 2026ThreatSync Maintenance - APACThe scheduled maintenance has been completed.2h 0mScheduled
Apr 7, 2026AuthPoint - AuthPoint Firebox Authentication Maintenance - EMEAThe scheduled maintenance has been completed.30 minScheduled
Apr 7, 2026AuthPoint - AuthPoint Firebox Authentication Maintenance - APACThe scheduled maintenance has been completed.30 minScheduled
Apr 6, 2026AuthPoint - AuthPoint Firebox Authentication Maintenance - APACThe scheduled maintenance has been completed.30 minScheduled
Apr 6, 2026AuthPoint - AuthPoint Firebox Authentication Maintenance - APACThe scheduled maintenance has been completed.30 minScheduled
Apr 4, 2026DNSWatch DNS Resolver Infrastructure Upgrade - GlobalThe scheduled maintenance has been completed.8h 0mScheduled
Apr 2, 2026ThreatSync Maintenance - AMERThe scheduled maintenance has been completed.2h 0mScheduled
Apr 2, 20262026-04-02 - Global - Issues with new Firebox deployments using the zero-touch methodWe are no longer experiencing issues with new Firebox deployments using the zero-touch method, and this incident is now resolved. The service is operating normally at this time.1h 17mResolved
Apr 2, 2026ThreatSync Maintenance - EMEAThe scheduled maintenance has been completed.2h 0mScheduled
Apr 2, 2026ThreatSync Maintenance - APACThe scheduled maintenance has been completed.2h 0mScheduled
Apr 2, 20262026-04-02 - EMEA - DNSWatch resolution is not workingWe are no longer experiencing reports of errors affecting the DNSWatch service and this incident is now resolved. The service is operating normally at this time.3h 43mResolved
Apr 1, 20262026-04-01 - GLOBAL- Issues with New Product Activations and RenewalsThe issue affecting new product activations and renewals has been resolved. The backlog queue has been fully processed, and services within WatchGuard Cloud are operating normally. Our teams will continue to monitor…19h 45mResolved
Mar 31, 20262026-03-31 - GLOBAL- Login Issues for SAML SSO UsersWe are no longer experiencing issues with the SAML SSO login flow and this incident is now resolved. The service is operating normally at this time. However, if you are still experiencing issues with logging in, we…29 minResolved
Mar 28, 20262026-03-28 - EMEA - Delay in ThreatSync Incident GenerationThis incident has been resolved and the service is operating normally at this time. Again, we apologize for any impact this may have had on you or your customers.57 minResolved
Mar 28, 2026WatchGuard Cloud (WGC) and WatchGuard Endpoint Security (WES) MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Mar 28, 2026DNSWatch DNS and Dashboard Maintenance - GlobalThe scheduled maintenance has been completed.8h 0mScheduled
Mar 26, 20262026-03-26 - GLOBAL - AuthPoint Authentication ErrorsThis is now resolved.1h 44mResolved
Mar 26, 2026Endpoint Detection and Response (EDR) MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Mar 23, 20262026-03-23 - APAC - Delay on FireCloud Management ReportsThis is now resolved.3h 20mResolved
Mar 19, 20262026‑03‑19 - APAC - Delay on Firecloud Management ReportsAll systems are now back to normal operation. This is now resolved.1h 33mResolved
Mar 16, 20262026-03-16 - EMEA - AuthPoint Authentication service degradationWe are no longer experiencing alerts on AuthPoint Authentication service and this incident is now resolved. The service is operating normally at this time.39 minResolved
Mar 5, 20262026-03-05 - GLOBAL - Issue with Signature ServicesAll systems are now back to normal operation. This is now resolved.1h 51mResolved
Mar 5, 20262026-03-05 - AMER - ThreatSync and MDR Ingestion DelayAll systems have returned to normal operation. This is now resolved. Thank you for your patience.6h 40mResolved
Mar 4, 20262026-03-04 - AMER - ThreatSync and MDR Ingestion DelayWe are no longer experiencing alerts on ThreatSync/MDR ingestion services and this incident is now resolved. The systems are operating normally at this time.12h 29mResolved
Feb 13, 20262026-02-13 - GLOBAL- Login Issues for SAML SSO UsersThis incident has been resolved and the service is operating normally at this time. Again, we apologize for any impact this may have had on you or your customers.2h 47mResolved
Feb 11, 20262026-02-11 - GLOBAL - Activation IssuesWe are no longer experiencing alerts on Activations service and this incident is now resolved. The service is operating normally at this time. Again, we apologize for any impact this may have had on you or your…1h 25mResolved
Feb 7, 20262026-02-07 - AMER - WatchGuard Endpoint Security Dashboard IssueOur systems have recovered, and this is now resolved. We apologize for the inconvenience that this may have caused for you.4h 10mResolved
Feb 3, 20262026-02-03 - EMEA - Issues with token activation and management on AuthpointWe are no longer experiencing alerts on token activation service and this incident is now resolved. The service is operating normally at this time.1h 2mResolved
Feb 3, 20262026-02-03 - GLOBAL - Issues with New Product ActivationsThis incident has been resolved and the service is operating normally at this time. The issue was caused by problems with our third-party provider. Again, we apologize for any impact this may have had on you or your…2h 16mResolved
Jan 30, 20262026-01-30 - GLOBAL - WGC Login issuesWe are no longer experiencing issues with WGC login and this incident is now resolved. The services are operating normally at this time. Again, we apologize for any impact this may have had on you or your customers.9h 54mResolved
Jan 29, 20262026-01-29- GLOBAL - Panda System Management new UI not operationalWe are no longer experiencing issues withe the new System Management UI and this incident is now resolved. The services are operating normally at this time. Again, we apologize for any impact this may have had on you or…3h 6mResolved
Jan 27, 20262026-01-27 - GLOBAL- Login Issues for MFA & SAML SSO UsersThis incident has been resolved and the service is operating normally at this time. Again, we apologize for any impact this may have had on you or your customers.45 minResolved
Jan 27, 20262026-01-24 - AMER - Managed Services Update on M365 Monitoring InterruptionOn January 24 at 15:00 UTC, one of the background tasks responsible for delivering Microsoft 365 telemetry into our MDR service stopped running correctly, resulting in a partial degradation of monitoring. Built‑in…-2188 minResolved
Jan 26, 20262026-01-26 - APAC - ThreatSync blocked items management and incident details inaccessibleWe are no longer experiencing issues on ThreatSync and this incident is now resolved. The service is operating normally at this time. We apologize for any impact this may have had on you or your customers.51 minResolved
Jan 22, 20262026-01-22 - GLOBAL - FireCloud PoPs Issue<br><i>Initial Event Summary:</i> The WatchGuard FireCloud PoPs experienced a service disruption in all Global regions approximately between January 22nd 12:31 UTC to 20:00 UTC. This resulted in the FireCloud PoPs…6h 23mResolved
Jan 20, 20262026-01-20 - GLOBAL - Issues with New Product ActivationsThis incident has been resolved and the service is operating normally at this time. The issue was caused by problems with our third-party provider. Again, we apologize for any impact this may have had on you or your…56 minResolved
Jan 6, 20262026-01-06 - GLOBAL- WatchGuard Cloud Operator Administration IssuesWe are no longer experiencing problems on WatchGuard Cloud Operator Administration service and this incident is now resolved. The service system is operating normally at this time.2h 15mResolved
Jan 5, 20262026-01-05 - Global - Issue with Invalid Proxy Certificate ExpirationWe are no longer experiencing reports of invalid proxy certificate expiration impacting FireCloud PoPs and this incident is now resolved. The FireCloud PoPs service is operating normally at this time.3h 10mResolved
Dec 31, 20252025-12-31 - EMEA - Issues with Non-PDF File AnalysisThe issue has been resolved. We apologize for any inconvenience that this may have caused.2h 58mResolved

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How to Read This WatchGuard Technologies Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before WatchGuard Technologies acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single WatchGuard Technologies outage in this window ran 6d 16h, against a mean recovery of 9h 13m. If you depend on WatchGuard Technologies in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.