Is Abnormal AI Down?

SaaSLive status, outages, and incident history

No. Abnormal AI is up right now.

Every monitored Abnormal AI system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 30m agoLive, rechecked every 60s

Start monitoring Abnormal AI Official Abnormal AI status page

How we know: the official Abnormal AI status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

Abnormal AI Component Status

The main Abnormal AI systems on this page. All 18 are operational right now.

18operational

AI Phishing Coach

Operational

AI Security Mailbox

Operational

Abnormal Gov » AI Security Mailbox

Operational

15 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Abnormal Gov » Account Take Over, Abnormal Gov » Customer Support Portal, Abnormal Gov » Email Productivity, Abnormal Gov » Inbound Email Security, Abnormal Gov » Portal Application, Abnormal Gov » Security Information and Event Management API (SIEM API), Abnormal Gov » Security Orchestration, Automation Response API (SOAR API), Account Takeover Service, Customer Support Portal, Email Productivity, Inbound Email Security, Misdirected Email Prevention, and 3 more.

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Component statuses may change independently during partial outages.

Recent Abnormal AI Outages & Incidents

Incident history from the official Abnormal AI status page, including resolution updates.

Uptime history4 days observed

Aug 8100.00% averageAug 11

Account Takeover Case Details Not Loading – GovResolved Aug 3, 2026 · 6h 32mResolved

The engineering team has resolved the primary issue affecting Account Takeover case details in the Gov region. Case details and timeline data are now loading as expected. The remaining minor issues will be addressed separately. Abnormal considers this incident resolved. If you have any further questions, please reach out to support at support@abnormalsecurity.com. --- [2026-08-03T17:43:53.811-07:00] (identified) The engineering team continues to work toward a resolution. Timeline data within Account Takeover cases is now loading as expected; however, case details and entity statistics remain unavailable. A fix is currently being deployed. The next update will be provided when further information is obtained. --- [2026-08-03T13:34:29.982-07:00] (identified) The engineering team has identified the issue and is actively working to deploy a fix. Account Takeover detection and alerting remain fully operational. The next update will be provided when further information is obtained. --- [2026-08-03T11:50:35.699-07:00] (investigating) Starting at 17:00 UTC on August 3, 2026, Abnormal began experiencing an issue with Account Takeover case details for Gov customers. Customers may experience issues loading Account Takeover case details within the portal. Account Takeover detection and alerting remain fully operational. The engineering team is actively investigating and working to restore full functionality. The next update will be provided in 1 hour or when further information is obtained.

Email Security Processing Disruption for Google Workspace Customers (US and EU)Resolved Jul 27, 2026 · 0 minResolved

Between 22:10 UTC and 22:50 UTC on July 27, 2026, Abnormal experienced a service disruption affecting Inbound Email Security, Inline, and Graymail processing for Google Workspace customers in both US and EU regions. During this time, inbound email processing was temporarily interrupted, which may have caused delays in email detection and remediation. The engineering team has resolved the issue, and all services have been fully restored. All emails from the impacted window have been successfully reprocessed. If you experience any further issues, please reach out to the support team at support@abnormalsecurity.com.

Inbound Email Security, AI Security Mailbox, and Portal Disruption – US and EU Tenant CustomersResolved Jul 7, 2026 · 5h 46mResolved

As of 04:44 UTC on July 8, 2026, all services have fully recovered and are now live processing traffic for US and EU tenant customers. Abnormal will reprocess all messages received during the impact window to ensure full security analysis is applied. If you experience any continued issues, please reach out to the support team at support@abnormalsecurity.com. --- [2026-07-07T20:52:57.654-07:00] (monitoring) Abnormal has begun to see early signs of recovery for Inbound Email Security services impacting US and EU tenant customers. The Abnormal engineering team continues to monitor for full recovery. During this time, some emails may still experience delayed security analysis. The next update will be provided once full recovery is confirmed. --- [2026-07-07T19:33:28.072-07:00] (investigating) The Abnormal engineering team continues to work on restoring full Inbound Email Security services for US tenant customers. During this time, some emails may still be delivered without full security analysis. Additionally, Abnormal has identified that this issue is beginning to impact EU tenant customers, which the engineering team is actively addressing. The next update will be provided within 60 minutes or sooner as more information becomes available. --- [2026-07-07T18:20:41.537-07:00] (investigating) As of 00:23 UTC on July 8, 2026, AI Security Mailbox and Portal services have been fully restored for US tenant customers. The Abnormal engineering team is currently deploying a mitigation for Inbound Email Security services, which are expected to be fully restored within the next 30 minutes. During this time, some emails may still be delivered without full security analysis. The next update will be provided once Inbound Email Security services are confirmed restored. --- [2026-07-07T17:08:14.057-07:00] (investigating) Abnormal continues to experience a service disruption impacting Inbound Email Security detection and email remediation for US tenant customers that began at 22:00 UTC on July 7, 2026. During this time, emails may be delivered without full security analysis, and some customers may be unable to login to the Abnormal Portal. The Abnormal engineering team continues to actively work on restoring full functionality. The next update will be provided within 1 hour or sooner as more information becomes available. --- [2026-07-07T15:58:51.420-07:00] (investigating) Starting at 22:00 UTC on July 7, 2026, Abnormal began experiencing a service disruption impacting Inbound Email Security detection and email remediation for US customers. During this time, inline customers may have emails delivered without security scoring or remediation, and Inbound Email Security detection is degraded. Additionally, AI Security Mailbox is experiencing issues within the portal which the Abnormal team is actively investigating. Our team is working to restore full functionality. The next update will be provided within 1 hour or sooner as more information becomes available.

Live Abnormal AI Outage Reports

Problems reported by engineers using Abnormal AI. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total

24h agoNothing reportednow

No Abnormal AI problems reported yet.

Something wrong with Abnormal AI on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Abnormal AI

Abnormal AI exposes 20 monitored components on its status page at status.abnormalsecurity.com — Inbound Email Security (IES), Portal Application and Email Productivity (EPR) among them. Follow Abnormal AI downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured Abnormal AI uptime at 100.00%. Response times, incident history, and SLA tracking for Abnormal AI are available on the PulsAPI dashboard.

Abnormal AI Status FAQ

Is Abnormal AI down right now?

PulsAPI checks Abnormal AI every 60 seconds. The verdict at the top of this page comes from the latest poll of the official Abnormal AI status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if Abnormal AI is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Abnormal AI recovers.

How do I check Abnormal AI uptime history?

PulsAPI tracks Abnormal AI uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for Abnormal AI.

How fast does PulsAPI detect Abnormal AI outages?

PulsAPI polls the official Abnormal AI status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual Abnormal AI components?

Yes. PulsAPI monitors 18 individual Abnormal AI components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Abnormal AI goes down?

Yes. Create a PulsAPI account and subscribe to Abnormal AI. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever Abnormal AI status changes.

How do I report an issue with Abnormal AI to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Abnormal AI problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Abnormal AI?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor Abnormal AI alongside up to 9 other services at pulsapi.com/signup.

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