Is Zapier Down?

We have implemented a fix regarding Zap history runs not showing, so they should be available in your Zap history page now. If you have questions or need help, please contact our Support team at: [zapier.com/get-help](http://zapier.com/get-help "zapier.com/get-help"). --- [2026-09-09T18:59:08Z] (monitoring) The Engineering team has implemented a fix for this issue, and Zap runs continue to load into the Zap History. Executions have not been affected: Zap runs are executing normally. However, the Zap run data was not rendering in the Zap history correctly. We appreciate your patience while we worked through this, and we will share a final update once all Zap runs are displaying successfully. If you have questions or need help, please contact our Support team at: zapier.com/get-help. --- [2026-09-09T18:14:01Z] (identified) We've identified the root cause for Zap runs not displaying in the Zap History, and our Engineering team is working on a resolution. Zap runs are slowly appearing again in the Zap history, and we'll confirm once all Zap runs can be accessed. For any questions, please reach out to our Support team at: zapier.com/get-help. --- [2026-09-09T17:51:43Z] (investigating) We're currently experiencing an issue where the Zap History page is not displaying recent Zap runs happening from today, September 9, 2026 starting at approximately 12:39PM EST. Zap runs are still processing normally, but can't be accessed or reviewed at the moment. We're actively investigating and will continue to update this status page with our progress. Many thanks for your patience! If you have any questions, please contact our Support team at: zapier.com/get-help.

The issue causing some Zap workflows to not trigger from webhooks or fail on action steps between approximately 8:15–9:50 AM ET has been resolved. If you're still seeing issues with a Zap that should have run during this window, contact Support: [zapier.com/app/get-help](http://zapier.com/app/get-help "zapier.com/app/get-help") --- [2026-09-08T14:06:41Z] (monitoring) A brief infrastructure issue between approximately 8:15–9:50 AM ET caused some Zap workflows using webhook triggers to not fire, and some Zap action steps to fail. The issue has been resolved, and Zap Runs are processing normally. We're reviewing affected accounts and replaying missed webhook events where possible. If you notice a Zap that should have run during this window and did not, contact Support: [zapier.com/app/get-help](http://zapier.com/app/get-help "zapier.com/app/get-help")

Freshservice webhook triggers are now delivering to Zapier again following a fix deployed by Freshservice. We’ve confirmed incoming webhook activity has resumed and are continuing to monitor volumes. If you experience ongoing issues, contact Support by clicking above or go to: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help") Thank you for your patience. --- [2026-09-04T19:08:47Z] (investigating) The Freshservice disruption is still under investigation. The Freshservice team has confirmed the issue and is working to implement a fix. We’ll provide the next update once we know more. If you’re experiencing this issue, please reach out to our Support team: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help") --- [2026-09-03T21:39:18Z] (investigating) We’re still investigating the disruption with Freshdesk. If you are experiencing issues related to this, please reach out here: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help") --- [2026-09-03T14:16:22Z] (investigating) We are still investigating the disruption with Freshservice and have touched base with their team to continue digging into this. We will continue to share further information as it becomes available. We appreciate your patience while our team works on this. --- [2026-09-01T12:03:31Z] (investigating) Customers using Freshservice webhook triggers may not receive new updates in their Zaps. We are investigating the disruption with Freshservice and will share further information as it becomes available.