Zenfolio Outage History

18 incidents recorded over the last 365 days, 16 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Zenfolio status100.00% uptime history

Every Recorded Zenfolio Incident

Zenfolio incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 2, 2026Planned Zenfolio Classic MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 2, 2026NextZen gallery settings unable to be changedThis incident has now been resolved. Thank you for your understanding.5h 54mResolved
Aug 18, 2026Sitewide Slowness on NextZenAfter monitoring the NextZen for the past hour the platform continues to remain stable. We are resolving this incident.3h 49mResolved
Jul 29, 2026Third-Party Disruption: One Vision Imaging (OVI) Order FulfillmentOVI has fully recovered from the issue affecting order processing. We are continuing to work with OVI to ensure any outstanding orders impacted by this incident are processed successfully. We appreciate your patience…316h 43mResolved
Jul 2, 2026Slow loading of Site Editor and Live WebsiteThis incident has now been resolved. Thank you for your patience.1h 35mResolved
May 28, 2026Intermittent Upload ErrorsAfter monitoring the platform for several hours we have not seen any additional upload errors. Thank you for your understanding.16h 29mResolved
May 27, 2026Service Degradation Impacting Zia Responsiveness (ZenAI Assistant)Following a brief monitoring period, we can confirm that the issues impacting our ZenAI-powered features have been fully resolved, and all services are stable and operating as expected. Thank you again for your…4h 40mResolved
May 21, 2026Classic Zenfolio Slowness and Time Out ErrorsAfter monitoring the fix we continue to see the Zenfolio Classic System perform as expected. This incident is Closed26h 25mResolved
May 5, 2026Zenfolio Classic SlownessThe fixes have solved the issue and we are closing this incident.4h 7mResolved
May 4, 2026Classic Platform SlownessThe Zenfolio Classic platform continues to perform as expected. We are closing out this incident2h 45mResolved
Apr 27, 2026System SlownessAfter monitoring the system for several hours, we are confident the issue has been solved. This incident is closed.3h 9mResolved
Apr 17, 2026Intermittent Errors During UploadThis incident has been resolved.1h 22mResolved
Apr 13, 2026Upcoming Maintenance - ZenfolioAI ServicesThe scheduled maintenance has been completed.1h 0mScheduled
Apr 3, 2026Widespread Upload Errors for Classic UsersClassic uploads continue to work as expected, we consider this issue solved.2h 5mResolved
Mar 5, 2026Slow video processing & failed video uploadsAfter monitoring video uploads for the past few hours, we are confident our video issues are resolved.19h 8mResolved
Feb 15, 2026Slow processing of uploaded imagesWe are now satisfied that this issue has been fully resolved and are closing now.2h 47mResolved
Nov 19, 2025Delayed Emails on ClassicAfter applying the fix and monitoring emails for the last several hours, our emails are back to normal. Closing this incident.3h 9mResolved
Nov 18, 2025Widespread Third-Party Outage affecting Zenfolio Logins and Content RenderingOur third-party provider has advised the original issue has been resolved. We are now able to close this incident. Thank you for your patience.5h 38mResolved

Hear about the next one while it is open

Everything above is a record written after the fact. We can email you when the next Zenfolio incident opens instead, at the point where knowing still changes what you do.

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How to Read This Zenfolio Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Zenfolio acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Zenfolio outage in this window ran 13d 4h, against a mean recovery of 23h 36m. If you depend on Zenfolio in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.