Incident ManagementPRO

FireHydrant Integration

PulsAPI connects to FireHydrant to automate incident response for vendor-related failures. When a monitored third-party service — cloud provider, payment processor, or communication tool — experiences an outage, PulsAPI triggers a FireHydrant incident, applies the relevant runbook, and assigns the response team automatically.

Type:Outbound — sends notifications

Key Features

Automatic incident creation with runbook assignment
Vendor-to-team routing configuration
Auto-resolution on vendor recovery
Incident timeline enrichment with vendor status data

How PulsAPI works with FireHydrant

Set up in minutes, monitor forever.

01
01

Connect

Link your account with a webhook URL, API key, or token in under 2 minutes.

02
02

Configure

Choose which vendors, severities, and event types trigger this integration.

03
03

Monitor

PulsAPI automatically sends alerts in real time whenever a vendor changes status.

Common use cases

1

Auto-trigger vendor outage runbooks for payment failures

2

Keep FireHydrant retrospectives enriched with vendor data

3

Assign SRE teams automatically by affected vendor

4

Track vendor-caused MTTR separately from internal failures

How to set up FireHydrant

1

In FireHydrant, go to Settings › Integrations › API and generate an API key

2

Copy the API key

3

In PulsAPI, go to Settings › Integrations › FireHydrant

4

Enter your API key and configure incident routing rules

5

Test the connection with a simulated vendor incident

Start using FireHydrant with PulsAPI

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FireHydrant Integration – PulsAPI | Vendor Status Monitoring