FireHydrant Integration
PulsAPI connects to FireHydrant to automate incident response for vendor-related failures. When a monitored third-party service — cloud provider, payment processor, or communication tool — experiences an outage, PulsAPI triggers a FireHydrant incident, applies the relevant runbook, and assigns the response team automatically.
Key Features
How PulsAPI works with FireHydrant
Set up in minutes, monitor forever.
Connect
Add a webhook URL, API key, or token. Usually takes under two minutes.
Configure
Pick which vendors, severities, and event types should trigger this integration.
Monitor
PulsAPI sends alerts when a vendor status changes.
Common use cases
Auto-trigger vendor outage runbooks for payment failures
Keep FireHydrant retrospectives enriched with vendor data
Assign SRE teams automatically by affected vendor
Track vendor-caused MTTR separately from internal failures
How to set up FireHydrant
In FireHydrant, go to Settings › Integrations › API and generate an API key
Copy the API key
In PulsAPI, go to Settings › Integrations › FireHydrant
Enter your API key and configure incident routing rules
Test the connection with a simulated vendor incident
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