Incident ManagementBUSINESS

PagerDuty Integration

Bridge the gap between vendor outages and your incident response workflow with PulsAPI's PagerDuty integration. When a critical dependency — AWS, Stripe, GitHub, or any of 247+ monitored services — experiences a degradation, PulsAPI automatically creates a PagerDuty incident, routes it to the right team, and notifies on-call engineers before customers ever report an issue.

Type:Outbound — sends notifications

Key Features

Automatic incident creation on vendor degradation
Routing key-based team and escalation assignment
Auto-resolve incident when vendor recovers
Severity mapping from PulsAPI alert level to PagerDuty urgency

How PulsAPI works with PagerDuty

Set up in minutes, monitor forever.

01
01

Connect

Link your account with a webhook URL, API key, or token in under 2 minutes.

02
02

Configure

Choose which vendors, severities, and event types trigger this integration.

03
03

Monitor

PulsAPI automatically sends alerts in real time whenever a vendor changes status.

Common use cases

1

Wake on-call engineers when Stripe payments API degrades

2

Auto-escalate unresolved third-party outages beyond SLA

3

Trigger runbooks for known vendor failure patterns

4

Keep MTTR metrics accurate with automated incident lifecycle

How to set up PagerDuty

1

In PagerDuty, create a new Service with Events API v2 integration

2

Copy the 32-character Integration (Routing) Key

3

In PulsAPI, go to Settings › Integrations › PagerDuty

4

Paste the routing key and configure severity mappings

5

Test the integration to generate a sample incident

Start using PagerDuty with PulsAPI

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PagerDuty Integration – PulsAPI | Vendor Status Monitoring