PagerDuty Integration
Bridge the gap between vendor outages and your incident response workflow with PulsAPI's PagerDuty integration. When a critical dependency — AWS, Stripe, GitHub, or any of 247+ monitored services — experiences a degradation, PulsAPI automatically creates a PagerDuty incident, routes it to the right team, and notifies on-call engineers before customers ever report an issue.
Key Features
How PulsAPI works with PagerDuty
Set up in minutes, monitor forever.
Connect
Link your account with a webhook URL, API key, or token in under 2 minutes.
Configure
Choose which vendors, severities, and event types trigger this integration.
Monitor
PulsAPI automatically sends alerts in real time whenever a vendor changes status.
Common use cases
Wake on-call engineers when Stripe payments API degrades
Auto-escalate unresolved third-party outages beyond SLA
Trigger runbooks for known vendor failure patterns
Keep MTTR metrics accurate with automated incident lifecycle
How to set up PagerDuty
In PagerDuty, create a new Service with Events API v2 integration
Copy the 32-character Integration (Routing) Key
In PulsAPI, go to Settings › Integrations › PagerDuty
Paste the routing key and configure severity mappings
Test the integration to generate a sample incident
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