Opsgenie Integration
PulsAPI's Opsgenie integration ensures your on-call team is paged instantly when vendor dependencies fail. Automatically create, update, and close Opsgenie alerts based on real-time vendor status — keeping your incident timelines accurate and your teams responsive. Perfect for Atlassian-centric organizations using Jira Service Management.
Key Features
How PulsAPI works with Opsgenie
Set up in minutes, monitor forever.
Connect
Link your account with a webhook URL, API key, or token in under 2 minutes.
Configure
Choose which vendors, severities, and event types trigger this integration.
Monitor
PulsAPI automatically sends alerts in real time whenever a vendor changes status.
Common use cases
Instant on-call paging for cloud provider outages
Automated Atlassian Jira ticket creation via workflows
Dependency health monitoring for SRE teams
Multi-team escalation for critical vendor failures
How to set up Opsgenie
In Opsgenie, go to Settings › API Key Management and create a new API key
Set the appropriate permissions for alert creation and closing
In PulsAPI, go to Settings › Integrations › Opsgenie
Paste the API key and set your team routing preferences
Send a test alert to verify the integration
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