Is 8x8 Down?

8x8 has confirmed resolution and we are performing a full root cause analysis investigation. We apologize for the interruption --- [2026-11-09T17:36:00] 8x8 has completed mitigation efforts, and monitoring indicates that call routing has returned to normal performance. We continue to monitor the system to confirm full resolution. If you are still experiencing issues, please contact support for further assistance. Further updates will be provided as available once resolution is fully confirmed. --- [2026-11-09T17:17:00] We are doing our very best to get the incident resolved as a matter of priority and we thank you for your patience. 8x8 operations team is currently working to take action to address the root cause. To ensure you are fully informed of the progress being made, we will provide you with regular updates via this platform every 30 minutes or until a significant update becomes available. We apologize for the delay in resolving the issue. --- [2026-11-09T16:59:00] We are doing our very best to get this issue resolved as a matter of priority, we thank you for your patience. We will provide further update as they become available and we again apologize for the inconvenience. --- [2026-11-09T16:45:00] Our engineers are currently working to resolve the issue as a matter of urgency. 8x8 has observed potential ISP route degradation and is working to mitigate. We will continue to provide updates as they become available. --- [2026-11-09T16:23:00] 8x8 is currently investigating network connectivity issues that may be causing intermittent call completion or quality issues for some calls in the UK Region. We are currently investigating and will provide updates as they become available.

8x8 has resolved the issue impacting impacting inbound and outbound calling via MS Teams endpoints. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience. --- [2026-11-06T09:35:00] We're actively investigating the issue impacting inbound and outbound calling via MS Teams endpoints. A fix has been deployed and while some recovery has been noticed, we're still seeing intermittent issues being present. We continue troubleshooting and further updates will be provided as they become available. --- [2026-11-06T09:21:00] 8x8 Is currently investigating an issue impacting inbound and outbound calling via MS Teams endpoints. We are working on resolving the issue and updates will be provided as they become available.

8x8 has resolved the issue and confirmed that Local CRM case notes are saving. If you are still encountering issues, please contact 8x8 Support. We apologise for any inconvenience caused. --- [2026-10-30T05:06:00] 8x8 has received reports of issues relating to saving case notes in Local CRM. This includes email replies. We are currently investigating and will provide updates as they become available.