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Is AdvancedMD Down?

SaaSLive status, outages, and incident history

No. AdvancedMD is up right now.

Every monitored AdvancedMD system is operational as of November 9, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 3m agoLive · every 60s

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Official AdvancedMD status page
How we know: the official AdvancedMD status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

AdvancedMD Status Summary

As of 13:30 UTC on 9 November 2026, AdvancedMD is operational. PulsAPI checked AdvancedMD's official status page and found 34 of 34 components operational, with no active incidents. Over the last 30 days PulsAPI measured 100.00% uptime for AdvancedMD, counting degraded performance as up. The latest incident, "Credit Card on File Not Displaying When Collecting Copays", was on Nov 6, 2026 and lasted 7h 49m.

Cite as: PulsAPI, “AdvancedMD status”, checked 9 November 2026, 13:30 UTC. https://www.pulsapi.com/services/advancedmd

AdvancedMD Component Status

The main AdvancedMD systems on this page. All 34 are operational right now.

34operational
AdvancedMD Mobile
Operational
Claim Inspector
Operational
Client Services Support
Operational

31 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Clinical AI, Electronic Health Records, ePrescribing, Fax, Interoperability » 3rd Party APIs, Interoperability » Interfaces, Interoperability » ODBC, Interoperability » sFTP Services, Patient Engagement » Online Scheduling, Patient Engagement » Patient Kiosk, Patient Engagement » Patient Messaging, Patient Engagement » Patient Portal, and 19 more.

See all of them free

Component statuses may change independently during partial outages.

Recent AdvancedMD Outages & Incidents

Incident history from the official AdvancedMD status page, including resolution updates.

Credit Card on File Not Displaying When Collecting CopaysResolved Nov 6, 2026 · 7h 49mResolved

This incident has been resolved. --- [2026-11-06T15:08:25.923-07:00] (identified) We are continuing to work on a fix for this issue. --- [2026-11-06T13:01:40.667-07:00] (identified) We are continuing to work on a fix for this issue. --- [2026-11-06T11:07:56.419-07:00] (identified) We are continuing to work on a fix for this issue. --- [2026-11-06T09:55:57.883-07:00] (identified) The issue has been identified and a fix is being implemented. --- [2026-11-06T08:48:09.542-07:00] (investigating) We are investigating an issue where some users are not seeing a credit card on file when collecting a copay from the Scheduler. Cards on file are still saved and are not affected. Workaround: Collect the payment through Payment Entry on the patient tab in the PM. Open the Payment Entry window, go to the patient tab, search for and open the patient, and select the card on file as the payment source. We will provide an update as soon as more information is available.

Degraded - EHR Messaging, Claims, and StatementsResolved Oct 22, 2026 · 2h 14mResolved

This incident has been resolved. --- [2026-10-22T08:34:04.583-06:00] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-10-22T08:12:20.281-06:00] (investigating) We are currently investigating this issue. --- [2026-10-22T08:09:38.133-06:00] (identified) We are investigating degraded performance affecting multiple AdvancedMD services. Users may experience issues with EHR messaging, claims, and statements. Our teams are actively working to restore normal service. We apologize for the inconvenience and will provide updates as additional information becomes available.

Degraded Client Services Support: Degraded Phone and Chat CapabilitiesResolved Oct 13, 2026 · 1h 15mResolved

This incident has been resolved. --- [2026-10-13T09:42:26.132-06:00] (investigating) We are continuing to investigate this issue. --- [2026-10-13T09:30:20.756-06:00] (investigating) Our third-party communications partner is currently experiencing an outage, which is impacting our phone and chat capabilities. As a result, you might experience longer wait times. We are working with our partner to restore service. Our Incident Managers will continue to provide updates here as additional information becomes available. As a workaround, users can ask their question to our knowledge assistant within our application by going to the Help menu and selecting Contact Support. Thank you for your patience.

AdvancedMD Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a AdvancedMD incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 11100.00% average · 7 days with incidentsNov 9

Going further back: AdvancedMD uptime by month and every recorded AdvancedMD outage.

Live AdvancedMD Outage Reports

Problems reported by engineers using AdvancedMD. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No AdvancedMD problems reported yet.

Something wrong with AdvancedMD on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About AdvancedMD

AdvancedMD exposes 40 monitored components on its status page at status.advancedmd.com — Patient Portal, General and Practice Management (PM) among them. Follow AdvancedMD downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured AdvancedMD uptime at 100.00%. Response times, incident history, and SLA tracking for AdvancedMD are available on the PulsAPI dashboard.

AdvancedMD Status FAQ

Is AdvancedMD down right now?

The verdict at the top of this page comes from the latest poll of the official AdvancedMD status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if AdvancedMD is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until AdvancedMD recovers.

How do I check AdvancedMD uptime history?

PulsAPI tracks AdvancedMD uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever AdvancedMD changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect AdvancedMD outages?

PulsAPI reads the official AdvancedMD status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual AdvancedMD components?

Yes. PulsAPI monitors 34 individual AdvancedMD components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when AdvancedMD goes down?

Yes. Create a free account and subscribe to AdvancedMD: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with AdvancedMD to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot AdvancedMD problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor AdvancedMD?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so AdvancedMD plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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