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Is TrueCommerce Down?

SaaSLive status, outages, and incident history

No. TrueCommerce is up right now.

Every monitored TrueCommerce system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 2m agoLive, rechecked every 60s
Start monitoring TrueCommerceOfficial TrueCommerce status page
How we know: the official TrueCommerce status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

TrueCommerce Component Status

The main TrueCommerce systems on this page. All 18 are operational right now.

18operational
Channel Integrations » Amazon Marketplace
Operational
Channel Integrations » Magento
Operational
Channel Integrations » Online Marketplaces
Operational

15 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Channel Integrations » Shopify, Channel Integrations » WooCommerce, Foundry Applications » Data Hub, Foundry Applications » Pack & Ship, Foundry Applications » Pulse, Foundry Applications » Transaction Manager, Foundry Applications » Unified Commerce Hub, Platforms » Integration Mapping Tool, Platforms » Scheduler, Platforms » TrueCommerce B2B Integrator, Platforms » TrueCommerce B2B Warehouse Support Site, Platforms » TrueCommerce Home, and 3 more.

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Component statuses may change independently during partial outages.

Recent TrueCommerce Outages & Incidents

Incident history from the official TrueCommerce status page, including resolution updates.

Uptime history4 days observed
Aug 896.05% average · 1 day with incidentsAug 11
TrueCommerce MaintenanceScheduled for Aug 9, 2026 · 6h 0mScheduled

Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-08-08T19:30:07.622-04:00] (scheduled) Maintenance will begin as scheduled in 60 minutes. --- [2026-07-30T16:30:16.513-04:00] (scheduled) We will be undergoing scheduled maintenance during this time. --- [2026-07-30T16:32:35.845-04:00] (scheduled) Updated Maintenance Schedule Starting at 8:30 p.m. ET on Saturday, August 8, 2026 and ending by 2:30 a.m. ET on Sunday, August 9, 2026, scheduled maintenance will be conducted as part of our commitment to ensure the reliability and security of your TrueCommerce services. Maintenance for B2B Gateway will begin at 7:00 p.m. ET on August 8, 2026 and end by 2:00 a.m. ET on Sunday, August 9, 2026. During this maintenance period you will experience an interruption in your service, including the following applications and services: TrueCommerce Trading Network, ecUtopia Portal, B2BGateway, TrueCommerce Foundry platform and TrueCommerce Foundry applications such as Transaction Manager, Pack & Ship, Product Manager, Pulse and AMP. During this maintenance period, access to TrueCommerce applications will not be available. Transmissions sent to TrueCommerce via direct connections, such as AS2 and TrueCommerce’s hosted sFTP and FTP, will not be accepted until the first stage of the maintenance period ends (approximately 9:30 p.m. ET). Upon completion of the first maintenance stage, all direct connections will be accepted and all queued up transmissions will be processed. We apologize for any inconvenience this may cause. To stay informed of additional maintenance announcements and see the current status of our systems, register for status page updates by navigating to https://status.truecommerce.com and selecting “Subscribe to Updates”.

TLS Connectivity IssuesResolved Jun 1, 2026 · 0 minResolved

Summary: Following planned infrastructure maintenance, a configuration change to our secure communication protocols resulted in connectivity issues for a subset of customers using legacy encryption methods. Affected customers may have experienced intermittent failures connecting to TrueCommerce services. The issue primarily impacted certain Transaction Manager customers and a limited number of integrations relying on older TLS cipher configurations. Resolution: A rollback of the TLS changes was completed on 6/1 for reported customers restoring all event processing with Transaction Manager

Live TrueCommerce Outage Reports

Problems reported by engineers using TrueCommerce. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No TrueCommerce problems reported yet.

Something wrong with TrueCommerce on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About TrueCommerce

Is TrueCommerce down? TrueCommerce reports live availability for 22 components at status.truecommerce.com, among them Transaction Manager, TrueCommerce TCNet AS2 and Amazon Marketplace. Track TrueCommerce outages, degradations and past incidents here, with uptime history and alerts across your SaaS stack.

Over the past 30 days, PulsAPI has measured TrueCommerce uptime at 100.00%. Response times, incident history, and SLA tracking for TrueCommerce are available on the PulsAPI dashboard.

TrueCommerce Status FAQ

Is TrueCommerce down right now?

PulsAPI checks TrueCommerce every 60 seconds. The verdict at the top of this page comes from the latest poll of the official TrueCommerce status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if TrueCommerce is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until TrueCommerce recovers.

How do I check TrueCommerce uptime history?

PulsAPI tracks TrueCommerce uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for TrueCommerce.

How fast does PulsAPI detect TrueCommerce outages?

PulsAPI polls the official TrueCommerce status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual TrueCommerce components?

Yes. PulsAPI monitors 18 individual TrueCommerce components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when TrueCommerce goes down?

Yes. Create a PulsAPI account and subscribe to TrueCommerce. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever TrueCommerce status changes.

How do I report an issue with TrueCommerce to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot TrueCommerce problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor TrueCommerce?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor TrueCommerce alongside up to 9 other services at pulsapi.com/signup.

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