Is TrueCommerce Down?

SaaSLive status, outages, and incident history

No. TrueCommerce is up right now.

Every monitored TrueCommerce system is operational as of September 25, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive · 60s while moving

Know the moment TrueCommerce breaks

TrueCommerce is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

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Official TrueCommerce status page

How we know: the official TrueCommerce status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

TrueCommerce Component Status

The main TrueCommerce systems on this page. All 18 are operational right now.

18operational

Channel Integrations » Amazon Marketplace

Operational

Channel Integrations » Magento

Operational

Channel Integrations » Online Marketplaces

Operational

15 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Channel Integrations » Shopify, Channel Integrations » WooCommerce, Foundry Applications » Data Hub, Foundry Applications » Pack & Ship, Foundry Applications » Pulse, Foundry Applications » Transaction Manager, Foundry Applications » Unified Commerce Hub, Platforms » Integration Mapping Tool, Platforms » Scheduler, Platforms » TrueCommerce B2B Integrator, Platforms » TrueCommerce B2B Warehouse Support Site, Platforms » TrueCommerce Home, and 3 more.

See all of them free

Component statuses may change independently during partial outages.

Recent TrueCommerce Outages & Incidents

Incident history from the official TrueCommerce status page, including resolution updates.

TrueCommerce MaintenanceScheduled for Sep 27, 2026 · 5h 0mScheduled

Starting at 9:00 p.m. ET on Saturday, September 26, 2026 and ending by 2:00 a.m. ET on Sunday, September 27, 2026, scheduled maintenance will be conducted as part of our commitment to ensure the reliability and security of your TrueCommerce services. Maintenance for B2B Gateway will begin at 7:00 p.m. ET on September 26, 2026 and end by 2:00 a.m. ET on Sunday, September 27, 2026. During this maintenance period you will experience an interruption in your service, including the following applications and services: TrueCommerce Trading Network, ecUtopia Portal, B2BGateway, TrueCommerce Foundry platform and TrueCommerce Foundry applications such as Transaction Manager, Pack & Ship, Product Manager, Pulse and AMP. During this maintenance period, access to TrueCommerce applications will not be available. Transmissions sent to TrueCommerce via direct connections, such as AS2 and TrueCommerce’s hosted sFTP and FTP, will not be accepted until the first stage of the maintenance period ends (approximately 9:30 p.m. ET). Upon completion of the first maintenance stage, all direct connections will be accepted and all queued up transmissions will be processed. We apologize for any inconvenience this may cause. To stay informed of additional maintenance announcements and see the current status of our systems, register for status page updates by navigating to https://status.truecommerce.com and selecting “Subscribe to Updates”.

TrueCommerce Foundry MaintenanceScheduled for Sep 12, 2026 · 4h 0mScheduled

The scheduled maintenance has been completed. --- [2026-09-12T07:52:21.919-04:00] (in_progress) The scheduled maintenance is still in progress. The maintenance window has been extended to 10:00 a.m. est. --- [2026-09-12T06:00:07.337-04:00] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-09-12T05:00:08.135-04:00] (scheduled) Maintenance will begin as scheduled in 60 minutes. --- [2026-09-02T14:52:36.276-04:00] (scheduled) We will be performing a TrueCommerce Foundry security update on Saturday, September 12, 2026, from 6:00 a.m. ET to 8:00 a.m. ET. This release is part of our ongoing commitment to maintaining the reliability, performance, and security of TrueCommerce Foundry and Transaction Manager. During the maintenance window, you will be temporarily unable to access TrueCommerce Foundry applications, including Transaction Manager, Pack & Ship, Pulse, and other related applications. A maintenance notification will be displayed on the login screen until the update is complete. Please note that this update will not impact the TrueCommerce Trading Network. All transactions will continue to process normally during the maintenance period. No action is required on your part, and you shouldn’t notice any changes to your day to day experience.

TrueCommerce MaintenanceScheduled for Aug 30, 2026 · 5h 0mScheduled

The scheduled maintenance has been completed. --- [2026-08-29T21:00:08.018-04:00] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-08-29T20:00:08.286-04:00] (scheduled) Maintenance will begin as scheduled in 60 minutes. --- [2026-08-14T11:10:49.757-04:00] (scheduled) Starting at 9:00 p.m. ET on Saturday, August 29, 2026 and ending by 2:00 a.m. ET on Sunday, August 30, 2026, scheduled maintenance will be conducted as part of our commitment to ensure the reliability and security of your TrueCommerce services. Maintenance for B2B Gateway will begin at 7:00 p.m. ET on August 29, 2026 and end by 2:00 a.m. ET on Sunday, August 30, 2026. During this maintenance period you will experience an interruption in your service, including the following applications and services: TrueCommerce Trading Network, ecUtopia Portal, B2BGateway, TrueCommerce Foundry platform and TrueCommerce Foundry applications such as Transaction Manager, Pack & Ship, Product Manager, Pulse and AMP. During this maintenance period, access to TrueCommerce applications will not be available. Transmissions sent to TrueCommerce via direct connections, such as AS2 and TrueCommerce’s hosted sFTP and FTP, will not be accepted until the first stage of the maintenance period ends (approximately 9:30 p.m. ET). Upon completion of the first maintenance stage, all direct connections will be accepted and all queued up transmissions will be processed. We apologize for any inconvenience this may cause. To stay informed of additional maintenance announcements and see the current status of our systems, register for status page updates by navigating to https://status.truecommerce.com and selecting “Subscribe to Updates”.

TrueCommerce Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a TrueCommerce incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed

Aug 8100.00% average · 2 days with incidentsSep 25

Live TrueCommerce Outage Reports

Problems reported by engineers using TrueCommerce. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total

24h agoNothing reportednow

No TrueCommerce problems reported yet.

Something wrong with TrueCommerce on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About TrueCommerce

Is TrueCommerce down? TrueCommerce reports live availability for 22 components at status.truecommerce.com, among them Transaction Manager, TrueCommerce TCNet AS2 and Amazon Marketplace. Track TrueCommerce outages, degradations and past incidents here, with uptime history and alerts across your SaaS stack.

Over the past 30 days, PulsAPI has measured TrueCommerce uptime at 100.00%. Response times, incident history, and SLA tracking for TrueCommerce are available on the PulsAPI dashboard.

TrueCommerce Status FAQ

Is TrueCommerce down right now?

The verdict at the top of this page comes from the latest poll of the official TrueCommerce status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if TrueCommerce is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until TrueCommerce recovers.

How do I check TrueCommerce uptime history?

PulsAPI tracks TrueCommerce uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever TrueCommerce changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect TrueCommerce outages?

PulsAPI reads the official TrueCommerce status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual TrueCommerce components?

Yes. PulsAPI monitors 18 individual TrueCommerce components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when TrueCommerce goes down?

Yes. Create a free account and subscribe to TrueCommerce: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with TrueCommerce to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot TrueCommerce problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor TrueCommerce?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so TrueCommerce plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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