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Is Conviva Down?

SaaSLive status, outages, and incident history

No. Conviva is up right now.

Every monitored Conviva system is operational as of November 9, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

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Official Conviva status page
How we know: the official Conviva status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Conviva Status Summary

As of 16:03 UTC on 9 November 2026, Conviva is operational. PulsAPI checked Conviva's official status page and found 19 of 19 components operational, with no active incidents. Over the last 30 days PulsAPI measured 100.00% uptime for Conviva, counting degraded performance as up. The latest incident, "Data Delay for SEI App customers", was on Oct 25, 2026 and lasted 2h 38m.

Cite as: PulsAPI, “Conviva status”, checked 9 November 2026, 16:03 UTC. https://www.pulsapi.com/services/conviva

Conviva Component Status

The main Conviva systems on this page. All 19 are operational right now.

19operational
Pulse » Nexa
Operational
Pulse » Pulse UI
Operational
Pulse » Support Submission Form
Operational

16 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking SEI App » Alerts, SEI App » API, SEI App » Data Feeds, SEI App » DPI Integration, SEI App » Historical, SEI App » Real-Time, SEI Video » Alerts, SEI Video » API, SEI Video » Audience, SEI Video » Data Feeds, SEI Video » Historical, SEI Video » Precision, and 4 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Conviva Outages & Incidents

Incident history from the official Conviva status page, including resolution updates.

Data Delay for SEI App customersResolved Oct 25, 2026 · 2h 38mResolved

This incident has been resolved. --- [2026-10-25T22:45:33.001Z] (monitoring) We are continuing to monitor for any further issues. --- [2026-10-25T22:08:00.559Z] (monitoring) Update: SEI App real-time data processing has caught up and real-time charts and App AI Alerts are back to normal. Our team is reviewing historical data from the affected window (starting ~20:15 UTC) and will repair any remaining gaps. SEI Video was not affected. We'll share a final update once that's complete. --- [2026-10-25T21:38:02.205Z] (identified) The issue has been identified and a fix is being implemented. --- [2026-10-25T21:09:46.321Z] (investigating) We are currently looking into an issue impacting All App customers, resulting in data delay and dips. Our team is currently focused on mitigating the issue.

Pulse Nexa AI Scheduled Reports Under MaintenanceResolved Oct 22, 2026 · 15h 8mResolved

This incident has been resolved. --- [2026-10-22T23:52:55.923Z] (identified) The issue has been identified and a fix is being implemented. --- [2026-10-22T23:47:57.932Z] (investigating) We are currently debugging an issue with Nexa Scheduled Reports feature and is currently unavailable. We will update once Nexa scheduled reports is back up and running.

Nexa not respondingResolved Oct 21, 2026 · 5 minResolved

Nexa is back up and running now. --- [2026-10-21T18:56:54.187Z] (investigating) We are currently investigating issues with Nexa Ai in Pulse.

Upcoming maintenance

Announced by Conviva. Planned work, not an outage.

Scheduled Maintenance Activity for Platform and Application ServicesScheduled for Nov 11, 2026 · 6h 0mScheduled

Dear Valued Customers: This is an advance notice that Conviva will be performing Software upgrades to our Platform and Application services. This activity is necessary to ensure that our services continue to provide the best possible experience. Maintenance Type: Streaming Experience Insights (SEI) Video and App Description: Software Upgrades for Enhanced Performance and Stability Impact: During the scheduled window, our dashboards displaying live and historical data may be intermittently unavailable. We understand the importance of data continuity for your business, and we will take extreme care to avoid any historical data loss due to this software upgrade. The upgrades will be performed accordingly to minimize the impact on your operations, and we do not anticipate any significant disruptions to our services. Date: 11th November 2026 Planned Start Date/Time: 11/11/2026 05:00:00 UTC Planned End Date/Time: 11/11/2026 11:00:00 UTC We appreciate your understanding as we work to enhance the performance of our services. If you have any questions or concerns, please do not hesitate to contact your dedicated customer success manager or our support team. Thank you for your continued trust in Conviva. Best Regards, Conviva Support Services

Conviva Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Conviva incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 11100.00% average · 28 days with incidentsNov 9

Going further back: Conviva uptime by month and every recorded Conviva outage.

Live Conviva Outage Reports

Problems reported by engineers using Conviva. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Conviva problems reported yet.

Something wrong with Conviva on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Conviva

Conviva exposes 21 monitored components on its status page at status.conviva.com — DPI, Real-Time and Pulse UI among them. Follow Conviva downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured Conviva uptime at 100.00%. Response times, incident history, and SLA tracking for Conviva are available on the PulsAPI dashboard.

Conviva Status FAQ

Is Conviva down right now?

The verdict at the top of this page comes from the latest poll of the official Conviva status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Conviva is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Conviva recovers.

How do I check Conviva uptime history?

PulsAPI tracks Conviva uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Conviva changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Conviva outages?

PulsAPI reads the official Conviva status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Conviva components?

Yes. PulsAPI monitors 19 individual Conviva components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Conviva goes down?

Yes. Create a free account and subscribe to Conviva: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Conviva to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Conviva problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Conviva?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Conviva plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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