Atlas logo

Is Atlas Down?

SaaSLive status, outages, and incident history

No. Atlas is up right now.

Every monitored Atlas system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 18m agoLive, rechecked every 60s
How we know: the official Atlas status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

Atlas Component Status

The main Atlas systems on this page. All 9 are operational right now.

9operational
Creo+
Operational
Kepware+
Operational
PTC Admin Center
Operational

6 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking PTC Solutions Portal, Shared Services » Collaboration Service, Shared Services » PTC Account Services, Shared Services » Visualization Content Services, Solution Manager, Vuforia Expert Capture.

Create a free account

Component statuses may change independently during partial outages.

Recent Atlas Outages & Incidents

Incident history from the official Atlas status page, including resolution updates.

Uptime history4 days observed
Aug 8100.00% averageAug 11
Elevated API ErrorsResolved Jul 15, 2026 · 1h 39mResolved

This incident has been resolved. --- [2026-07-15T09:06:47.682Z] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-07-15T08:40:03.929Z] (investigating) We're experiencing an elevated level of API errors and are currently looking into the issue.

Azure MaintenanceResolved May 29, 2026 · 25 minResolved

This incident has been resolved. --- [2026-05-29T06:28:30.471Z] (monitoring) We are continuing to monitor for any further issues. --- [2026-05-29T06:22:25.374Z] (monitoring) A fix has been provided by Azure. We are monitoring the status. --- [2026-05-29T06:03:20.557Z] (investigating) An unplanned maintenance procedure in Azure is creating intermittent issues in the Atlas platform. Incident is under investigation by Microsoft.

Live Atlas Outage Reports

Problems reported by engineers using Atlas. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Atlas problems reported yet.

Something wrong with Atlas on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Atlas

Atlas exposes 10 monitored components on its status page at status.ptc.com — Visualization Content Services, PTC Solutions Portal and PTC Admin Center among them. Follow Atlas downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured Atlas uptime at 100.00%. Response times, incident history, and SLA tracking for Atlas are available on the PulsAPI dashboard.

Atlas Status FAQ

Is Atlas down right now?

PulsAPI checks Atlas every 60 seconds. The verdict at the top of this page comes from the latest poll of the official Atlas status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if Atlas is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Atlas recovers.

How do I check Atlas uptime history?

PulsAPI tracks Atlas uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for Atlas.

How fast does PulsAPI detect Atlas outages?

PulsAPI polls the official Atlas status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual Atlas components?

Yes. PulsAPI monitors 9 individual Atlas components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Atlas goes down?

Yes. Create a PulsAPI account and subscribe to Atlas. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever Atlas status changes.

How do I report an issue with Atlas to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Atlas problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Atlas?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor Atlas alongside up to 9 other services at pulsapi.com/signup.

Track Atlas with the rest of your stack

Monitor 2461+ cloud services from one dashboard and get alerts when Atlas status changes.

Start free trial