Is Autodesk Health Down?

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue. --- [2026-11-05T12:37:43.265-08:00] (identified) We have identified the cause of the issue where customers are experiencing failures when processing Forma - Data Connector extractions that explicitly include the Admin Service in the Australia and India region. We subsequently determined similar failures in Canada, UK, Germany and Japan regions. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share. --- [2026-11-05T11:44:54.217-08:00] (investigating) We are investigating an issue where customers are experiencing failures when processing Forma - Data Connector extractions that explicitly include the Admin Service in the Australia and India region.‌ We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue. --- [2026-11-05T05:10:35.086-08:00] (investigating) We are investigating an issue where customers are unable to login to Autodesk Tandem™ Connect. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

On November 2, 2026, at 07:39 AM PST, Autodesk identified an issue where customers were experiencing issues accessing the services tab in BIM 360 Account Administration in the US and European Union regions. Once the issue was resolved on November 2, 2026, at 09:05 AM PST, BIM 360 Account Administration returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

Autodesk will perform scheduled maintenance for the Info360 Cloud Model Service (Also Known As InfoWorks Cloud) on November 14, 2026, from 6:00 AM PST until 06:00 PM PST in all regions to improve our cloud infrastructure, enhancing the reliability and performance of the platform. During this time, access to the Info360 Cloud Model Service, including cloud-based simulations and other cloud-dependent functionality, may be unavailable or intermittently disrupted. We apologize for any inconvenience caused during this time.

Autodesk will perform scheduled maintenance for the Identity and Access Control Manager services on November 14, 2026 from 6:30 PM PST to 10:30 PM PST to improve platform resiliency. During this time, customers may experience latency for Autodesk Products and Platform Services or they may be temporarily unavailable. Affected workflows include adding or removing users to/from hubs and projects, first-time SSO sign-ins, Primary/SSO Admins managing SSO connections, and data collaboration workflows. We apologize for any inconvenience caused during this time. --- [2026-10-22T17:18:05.937-07:00] (scheduled) Autodesk will perform scheduled maintenance for the Identity and Access Control Manager services on November 14, 2026 from 6:30 PM PST to 10:30 PM PST to improve platform resiliency. During this time, customers may experience latency for Autodesk Products and Platform Services or they may be temporarily unavailable. Affected workflows include adding or removing users to/from hubs and projects, first-time SSO sign-ins, Primary/SSO Admins managing SSO connections, and data collaboration workflows. We apologize for any inconvenience caused during this time.