Text Services logo

Is Text Services Down?

SaaSLive status, outages, and incident history

No. Text Services is up right now.

Every monitored Text Services system is operational as of September 25, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 4m agoLive · 60s while moving1 active incident

Know the moment Text Services breaks

Text Services is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

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How we know: the official Text Services status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

Text Services Component Status

The main Text Services systems on this page. All 8 are operational right now.

8operational
AI Agents
Operational
API
Operational
Chat Widget
Operational

5 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Integrations, Subprocessors' service, Support on text.com, Text App, Tickets.

See all of them free

Component statuses may change independently during partial outages.

Recent Text Services Outages & Incidents

Incident history from the official Text Services status page, including resolution updates.

Scheduled maintenanceScheduled for Sep 25, 2026Scheduled

We will be performing platform maintenance affecting both the US and EU data centers on September 30th from 2:30 AM to 2:40 AM (ETD). During this ten-minute maintenance window, some agents may experience brief errors. The overall impact should take less than one minute. No customer action is required. We will provide updates as necessary.

AI Agents may not respond to some of the chatsResolved Sep 10, 2026 · 4 minResolved

The issue has been resolved, and services are operating normally. --- [2026-09-10T09:06:03Z] (monitoring) A fix has been implemented, and we are monitoring the results. --- [2026-09-10T09:04:49Z] (identified) We have identified the root cause of the issue and are working on a fix. --- [2026-09-10T09:03:23Z] (investigating) We are observing an incident in which AI Agents might stop responding to some customers' messages. We are investigating it and will provide further updates soon

Website Scraping Option May Fail for Some SitesResolved Sep 10, 2026 · 20 minResolved

The issue has been resolved, and services are operating normally. --- [2026-09-10T08:09:36Z] (monitoring) A fix has been implemented, and we are monitoring the results. --- [2026-09-10T07:54:44Z] (identified) We have identified the root cause of the issue and are working on a fix. We will provide an update as soon as we have more details. --- [2026-09-10T07:52:03Z] (investigating) We are investigating an issue that may cause some website connection attempts to fail in Settings -> Website widget settings. We will provide further updates once we know more.

Text Services Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Text Services incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed
Aug 8100.00% average · 6 days with incidentsSep 25

Live Text Services Outage Reports

Problems reported by engineers using Text Services. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Text Services problems reported yet.

Something wrong with Text Services on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Text Services

Is Text Services down? Text Services reports live availability for 8 components at status.text.com, among them Support on text.com, Tickets and Subprocessors' service. Track Text Services outages, degradations and past incidents here, with uptime history and alerts across your SaaS stack.

Over the past 30 days, PulsAPI has measured Text Services uptime at 100.00%. Response times, incident history, and SLA tracking for Text Services are available on the PulsAPI dashboard.

Text Services Status FAQ

Is Text Services down right now?

The verdict at the top of this page comes from the latest poll of the official Text Services status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if Text Services is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Text Services recovers.

How do I check Text Services uptime history?

PulsAPI tracks Text Services uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Text Services changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Text Services outages?

PulsAPI reads the official Text Services status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual Text Services components?

Yes. PulsAPI monitors 8 individual Text Services components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Text Services goes down?

Yes. Create a free account and subscribe to Text Services: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Text Services to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Text Services problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Text Services?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Text Services plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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