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Is Benevity Down?

SaaSLive status, outages, and incident history

No. Benevity is up right now.

Every monitored Benevity system is operational as of November 9, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

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Official Benevity status page
How we know: the official Benevity status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Benevity Status Summary

As of 11:01 UTC on 9 November 2026, Benevity is operational. PulsAPI checked Benevity's official status page and found 18 of 18 components operational, with no active incidents. Over the last 30 days PulsAPI measured 100.00% uptime for Benevity, counting degraded performance as up. The latest incident, "Reporting Studio: Some users are seeing incomplete user data in reports", was on Nov 5, 2026 and lasted 24h 35m.

Cite as: PulsAPI, “Benevity status”, checked 9 November 2026, 11:01 UTC. https://www.pulsapi.com/services/benevity

Benevity Component Status

The main Benevity systems on this page. All 18 are operational right now.

18operational
Alaya by Benevity
Operational
Benevity Causes and Nonprofits Portal
Operational
Benevity Global Disbursements
Operational

15 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Benevity Managed File Transfer, Benevity Platform, Benevity Reporting, Benevity Staging / Sandbox » Benevity Platform, Benevity Staging / Sandbox » Community Investment - Enterprise, Benevity Staging / Sandbox » Community Investment - Essential, Benevity Staging / Sandbox » Donate and Volunteer, Chaordix by Benevity, Donate and Volunteer (formerly Benevity Spark) » CRA Review Service, Donate and Volunteer (formerly Benevity Spark) » Donate and Volunteer Core Services, Donate and Volunteer (formerly Benevity Spark) » Volunteer API, Employee Groups, and 3 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Benevity Outages & Incidents

Incident history from the official Benevity status page, including resolution updates.

Reporting Studio: Some users are seeing incomplete user data in reportsResolved Nov 5, 2026 · 24h 35mResolved

The issue affecting Reporting Studio data has been resolved. Reports now show complete user counts, donation totals and rewards totals. If you pulled reports between Thursday, Nov. 5 and Friday, Nov. 6, 2026, we recommend rerunning them. Thank you for your patience. --- [2026-11-05T13:32:48.970-07:00] (investigating) We're currently investigating an issue affecting Reporting Studio, where some clients may see incomplete data in their reports, including lower user counts and lower donation and rewards totals. Our team is aware and is working diligently to resolve the issue as quickly as possible. We'll continue to provide updates here, so please subscribe to this page for the latest information.

Grants Essential - Email Manager is failing in productionResolved Nov 5, 2026 · 2h 6mResolved

The issue affecting Email Manager in Grants has been resolved. A recent update caused an error when opening emails in Email Manager, and a fix has been deployed. Email Manager is working as expected. We apologize for any disruption this caused. --- [2026-11-05T12:01:00.003-07:00] (identified) We are continuing to work on a fix for this issue. --- [2026-11-05T12:00:27.023-07:00] (identified) We have identified an issue affecting Email Manager (Manage email) in Benevity Grants Essential. Administrators may be unable to open or view email details on grant requests. We are working on a fix. Other Grants Essential features, including login and request processing, are not known to be impacted at this time.

Response to PHP security vulnerabilitiesResolved Oct 22, 2026 · 2h 55mResolved

Resolved. All affected Benevity components have been updated to address CVE-2026-109618 and CVE-2026-109619. We found no evidence that any Benevity system or client data was compromised, and no action is required from clients. We’ll continue to monitor as part of our normal security operations. --- [2026-10-22T14:50:52.008-06:00] (monitoring) On Oct. 21, 2026, the PHP project released fixes for two critical security vulnerabilities (CVE-2026-109618 and CVE-2026-109619) in PHP, a programming language used by parts of the Benevity platform. We have found no evidence that any Benevity system or client data has been compromised, and there is no confirmed impact to clients. Our team put mitigations in place shortly after the announcement and have applied updates to the affected components. We continue to monitor our systems for signs of attempted exploitation. No further action required at this time. More updates will follow as they become available.

Upcoming maintenance

Announced by Benevity. Planned work, not an outage.

Grants Essential Reporting Maintenance WindowScheduled for Nov 16, 2026 · 1h 0mScheduled

A maintenance window for Grants Essential will occur on Sunday November 15th, 2026 starting at 23:00 Mountain Time. The reporting functionality (Crystal Reports) for the service will be unavailable during this time. The maintenance window is required to perform routine maintenance. If you have questions about this maintenance, please contact a Benevity Support Representative at grants@benevity.com (Please do not reply to this email).

Benevity Scheduled Maintenance for the Managed File Transfer (MFT) serviceScheduled for Nov 17, 2026 · 1h 0mScheduled

A maintenance window will be taking place on Monday November 16th, 2026 starting at 23:00 Mountain Time. The Benevity Managed File Transfer (MFT) service will be unavailable during the maintenance window.

Benevity Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Benevity incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 11100.00% average · 7 days with incidentsNov 9

Going further back: Benevity uptime by month and every recorded Benevity outage.

Live Benevity Outage Reports

Problems reported by engineers using Benevity. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Benevity problems reported yet.

Something wrong with Benevity on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Benevity

Benevity publishes a public status page at status.benevity.org covering 21 components, including Donate and Volunteer Core Services, Grants Essential (formerly Benevity Grants) and Donate and Volunteer (formerly Benevity Spark). PulsAPI tracks Benevity outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured Benevity uptime at 100.00%. Response times, incident history, and SLA tracking for Benevity are available on the PulsAPI dashboard.

Benevity Status FAQ

Is Benevity down right now?

The verdict at the top of this page comes from the latest poll of the official Benevity status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Benevity is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Benevity recovers.

How do I check Benevity uptime history?

PulsAPI tracks Benevity uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Benevity changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Benevity outages?

PulsAPI reads the official Benevity status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Benevity components?

Yes. PulsAPI monitors 18 individual Benevity components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Benevity goes down?

Yes. Create a free account and subscribe to Benevity: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Benevity to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Benevity problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Benevity?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Benevity plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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2660+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.

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