BigCommerce logo

Is BigCommerce Down?

SaaSLive status, outages, and incident history

No. BigCommerce is up right now.

Every monitored BigCommerce system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 34m agoLive, rechecked every 60s
How we know: the official BigCommerce status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

BigCommerce Component Status

The main BigCommerce systems on this page. All 15 are operational right now.

15operational
3rd Party Services » Avalara
Operational
3rd Party Services » Braintree
Operational
3rd Party Services » Braintree PayPal Processing
Operational

12 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking 3rd Party Services » Stripe, API & Webhooks, B2B Edition » B2B Edition - API, B2B Edition » B2B Edition - Buyers Portal, B2B Edition » B2B Edition - Dashboard, Checkout & Payment Processing, Client Services » Client Portal, Client Services » Support Center, Control Panel, Email, Reporting & Analytics, Storefront.

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Component statuses may change independently during partial outages.

Recent BigCommerce Outages & Incidents

Incident history from the official BigCommerce status page, including resolution updates.

Uptime history4 days observed
Aug 8100.00% averageAug 11
Intermittent Availability IssuesResolved Aug 7, 2026 · 13 minResolved

Commerce engineers were alerted to an increase in error rates for a subset of stores starting at 17:49 UTC. Action was taken and error rates returned to normal at 18:05 UTC. All systems are fully operational. --- [2026-08-07T12:15:21.580-05:00] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-08-07T12:11:05.424-05:00] (investigating) Commerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.

Impossible to vault payment instrument when credit cart option is disabled in the PayPal Commerce and BigCommerce Payments integrationsResolved Aug 4, 2026 · 5h 55mResolved

The fix for this issue has been deployed to production and PayPal vaulting is working as expected. --- [2026-08-04T15:19:10.398-05:00] (identified) Commerce engineers have identified a fix for this issue. --- [2026-08-04T13:21:19.674-05:00] (identified) Commerce engineers are continuing to work on a fix for this issue. --- [2026-08-04T11:41:22.975-05:00] (identified) Commerce Engineers have found the root cause of this issue for both the PayPal Commerce and BigCommerce Payments integrations, and are developing a fix. --- [2026-08-04T10:35:46.929-05:00] (investigating) Commerce Engineers are investigating an issue impacting PayPal Account Vaulted instrument creation when the Credit Cards feature is disabled in the PayPal Commerce and BigCommerce Payments integrations.

Unable to Submit Quotes on B2B NinjaResolved Jul 28, 2026 · 33 minResolved

This incident has been resolved. --- [2026-07-28T15:43:18.762-05:00] (monitoring) A fix has been implemented and we are continuing to monitor. --- [2026-07-28T15:11:36.849-05:00] (investigating) Commerce Engineers are investigating an issue that is preventing merchants from submitting quotes on B2B Ninja.

Live BigCommerce Outage Reports

Problems reported by engineers using BigCommerce. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No BigCommerce problems reported yet.

Something wrong with BigCommerce on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About BigCommerce

BigCommerce publishes a public status page at status.bigcommerce.com covering 18 components, including API & Webhooks, Client Portal and Avalara. PulsAPI tracks BigCommerce outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured BigCommerce uptime at 100.00%. Response times, incident history, and SLA tracking for BigCommerce are available on the PulsAPI dashboard.

BigCommerce Status FAQ

Is BigCommerce down right now?

PulsAPI checks BigCommerce every 60 seconds. The verdict at the top of this page comes from the latest poll of the official BigCommerce status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if BigCommerce is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until BigCommerce recovers.

How do I check BigCommerce uptime history?

PulsAPI tracks BigCommerce uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for BigCommerce.

How fast does PulsAPI detect BigCommerce outages?

PulsAPI polls the official BigCommerce status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual BigCommerce components?

Yes. PulsAPI monitors 15 individual BigCommerce components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when BigCommerce goes down?

Yes. Create a PulsAPI account and subscribe to BigCommerce. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever BigCommerce status changes.

How do I report an issue with BigCommerce to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot BigCommerce problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor BigCommerce?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor BigCommerce alongside up to 9 other services at pulsapi.com/signup.

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